Lucas Chrysler Jeep Dodge RAM Inc. - Service Center

My truck door has been opening and closing on its own. The people at the dealership asked me if I have changed the alternator, to which I said yes. They said I have to change it again. So I changed it aga The people at the dealership asked me if I have changed the alternator, to which I said yes. They said I have to change it again. So I changed it again because they said that’s the reason this was happening. After spending $360 on a new alternator, the problem was not fixed. I went back to the dealership and this time they said I have to change the latch. I asked them will that actually solve the problem, they said no that’s just what we’re starting with, if it doesn’t work we’ll try something else. I suggested we check the wires and everything but they insisted on what they were saying. I wasted $360 because they did not know what they were talking about. I went to someone else who fixed the problem with $70. Go to someone who has knowledge in what they do. More

Service writers were great and got me in right away. No problems at all. Thanks. No problems at all. Thanks. More

Very nice, not pushy about getting extra things done. Listens to what the customer wants. Listens to what the customer wants. More

Always get our Jeeps serviced there. Never had a problem and I feel like they do it right. Although, the last service I scheduled through their web site and requested a loaner vehicle an Never had a problem and I feel like they do it right. Although, the last service I scheduled through their web site and requested a loaner vehicle and receive at least a yes or no before i left my car. Was told not a problem and someone would call before my service date. Never got a call or answer and had to reschedule my service. Fortunately I got the vehicle in just before it broke down. More

Repair completed in a short time and checking out was pleasant. She had all my paperwork ready pleasant. She had all my paperwork ready More

Kate was very attentive , provided great communication and was dedicated in fixing the issue that I had ! and was dedicated in fixing the issue that I had ! More

Friendly staff, listened to what was happening to our students vehicle. Fast return on work the done. students vehicle. Fast return on work the done. More

They are Very friendly and helpful. Always accommodating to my needs. Patient with my questions Always accommodating to my needs. Patient with my questions More

This was my third visit for the same issue. It’s my understanding that NOW parts are being ordered and I have to bring the car back for a forth visit. I find this extremely disappointing. It’s my understanding that NOW parts are being ordered and I have to bring the car back for a forth visit. I find this extremely disappointing. More

Took a while to get rental car, and repair didn't work first time. Staff was very friendly and helpful though. first time. Staff was very friendly and helpful though. More