Lucas Chrysler Jeep Dodge RAM Inc. - Service Center

Service was excellent. Dropped my vehicle off early in the A.M. and received a call a few hours later from the service department stating it was ready for pick up. Dropped my vehicle off early in the A.M. and received a call a few hours later from the service department stating it was ready for pick up. More

The service was very efficient and quickly done. I appreciated not having to make an appointment which worked best for my time. Not only did they do my routine service but handled a recall as well. I appreciated not having to make an appointment which worked best for my time. Not only did they do my routine service but handled a recall as well. Questions over complimentary oil change were handled well. More

Very courteous and helpful.Matt helped me out and was very knowledgeable in figuring out my u connection issues very knowledgeable in figuring out my u connection issues More

Service was completed well and in a timely manner, price was on the higher side of reasonable. The online service appt scheduling web interface needs serious improvement however. Better to just call and ask was on the higher side of reasonable. The online service appt scheduling web interface needs serious improvement however. Better to just call and ask for email confirmation until the website is fixed. More

My car was in for a dashboard recall. The recall was sent to me right before Covid hit and as a result it has been a two year wait for the service. During that long wait, your service manager, Bob Bruc sent to me right before Covid hit and as a result it has been a two year wait for the service. During that long wait, your service manager, Bob Bruce stayed in touch and kept me abreast of the delays. Finally, last week the dashboard was replaced and the job was done better than I expected. Kudos to the person that did the installation. More

Service was fast and friendly. Happy with the experience and would definitely use them again. and would definitely use them again. More

I have always gotten exceptional service at Lucas Jeep. My 2015 Grand Cherokee still runs like a top and their service has a lot to do with that. Mike Matonti and his crew do a great job. My 2015 Grand Cherokee still runs like a top and their service has a lot to do with that. Mike Matonti and his crew do a great job. More

Got out a reasonable amount of time, I had to wait there. Nice front desk staff. However, I felt I was tricked in to buying extras along with the air filter being replaced, the HVAC cologne smelling $95. ext Nice front desk staff. However, I felt I was tricked in to buying extras along with the air filter being replaced, the HVAC cologne smelling $95. extra was probably not needed. I will ask to see the prices broken down next time. Extra $95. to run air through the vents and a disgusting strong smelling scent that we're still breathing in is gross and probably not healthy. I hope it dissipates soon! More

We’ve always had a good experience with the service department. Work is completed as expected and within reasonable time periods. The service advisors have been accommodating and attentive to our needs department. Work is completed as expected and within reasonable time periods. The service advisors have been accommodating and attentive to our needs. More

Exceptional service. I was well informed throughout the entire process. They went above and beyond. entire process. They went above and beyond. More