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Lucas Ford of Burlington
Burlington, NJ
393 Reviews
Becoming a Ford owner is an experience many Americans have come to know and won't soon forget, as these high-performance vehicles invoke strength, durability, and style. When it comes time to buy, lease or repair your reliable Ford, you can trust Lucas Ford to care for your SUV, car, or truck. Since our doors first opened, our unwavering commitment has been to you and your needs. We truly take a different approach to business as we focus our business model around you and your family.
When you visit our Ford Dealership in Burlington, NJ, you will immediately notice the relaxed environment in which we operate. We understand buying, leasing, or repairing your Ford can be stressful, which is why we work hard to ensure every visit to our dealership, regardless of its nature, is pleasant. We're not in the business of hassling you, so you can rest assured that every conversation with our staff will be friendly, comfortable, and insightful. Our goal is to help you drive away in the Ford of your dreams, so whether you have bad credit or no credit, we can work with you to find the best financing option that suits your needs. Best of all, we have an expansive inventory loaded with new and used Ford vehicles awaiting your arrival!
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 7:00 PM
Tuesday 9:00 AM - 7:00 PM
Wednesday 9:00 AM - 7:00 PM
Thursday 9:00 AM - 7:00 PM
Friday 9:00 AM - 7:00 PM
Saturday 9:00 AM - 5:00 PM
Sunday Closed
Service
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 8:00 AM - 2:00 PM
Sunday Closed
Parts
Monday 7:30 AM - 5:00 PM
Tuesday 7:30 AM - 5:00 PM
Wednesday 7:30 AM - 5:00 PM
Thursday 7:30 AM - 5:00 PM
Friday 7:30 AM - 5:00 PM
Saturday 8:00 AM - 2:00 PM
Sunday Closed
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Showing 393 reviews
March 09, 2020
Oil Change On Saturday, 7 Mar 2020, I was able to receive a same-day appointment for my vehicle. Your Ford team was awesome, vacuumed my vehicle and went the ex On Saturday, 7 Mar 2020, I was able to receive a same-day appointment for my vehicle. Your Ford team was awesome, vacuumed my vehicle and went the extra mile to assist me with setting up my cargo net for the trunk. The overall service was phenomenal and I truly thank everyone involved. More
by linda.ricketts
Employees Worked With
I don't know the counter clerk's name, but he was african american, super friendly and customer service oriented.
Helpful March 04, 2020
My experience was a positive one. Alex was very helpful. He explained everything and kept me informed while my car was in for service. He got me a rental within a few days. He explained everything and kept me informed while my car was in for service. He got me a rental within a few days. More
by Steelersbg73
Employees Worked With
Alex
February 27, 2020
Great Service Went in for a problem with the rear right tire on my 2017 Ford Edge, the tire pressure light kept coming on even after I added air... they found out i Went in for a problem with the rear right tire on my 2017 Ford Edge, the tire pressure light kept coming on even after I added air... they found out it was a nail in the tire and fixed it! More
by Little
Employees Worked With
Service writer Alex
February 15, 2020
Great timely service on my GT for oil change, tire rotation and maintenance review. The availability to be picked up at work to get car was a blessing. . Thank you! rotation and maintenance review. The availability to be picked up at work to get car was a blessing. . Thank you! More
by Almazar@comcast.net
Employees Worked With
Not sure, Bill or Bob
February 15, 2020
Danielle WRIGHT is great !!! She works with and goes beyond to help you get a car ... she even calls to keep you posted on the process ... beyond to help you get a car ... she even calls to keep you posted on the process ... More
by lawandagainey7
Employees Worked With
Danielle WRIGHT
February 03, 2020
No problem finding the new truck I was looking for Joe, Josh and Colin where a great help and Chris did all the programs for the truck and set up my phone without any problems Joe and Chris explained every Josh and Colin where a great help and Chris did all the programs for the truck and set up my phone without any problems Joe and Chris explained everything to me thanks for all the heip More
by Rich Edge
Employees Worked With
Joe Wilson
February 03, 2020
2018 Ford Explorer This is our 2nd & last Ford product. The vehicle at 21,000 miles at 50mph cut off all power ( not a stall). The dealership had the vehicle for severa This is our 2nd & last Ford product. The vehicle at 21,000 miles at 50mph cut off all power ( not a stall). The dealership had the vehicle for several days & were unable diagnose the vehicle with any issues. This vehicle is not safe & I will not drive it with my family in it for fear that it will fail again. They returned the vehicle after driving it all week to seek a diagnosis, with no gas. While the staff in service are kind they were unfortunately not helpful. Unfortunately I have 2 years left on this lease. More
by Evecull
Employees Worked With
Emily
January 31, 2020
Works Service Scheduled for a Tuesday morning 08:00 - dropped off car the night before. Requested service performed by noon. The service was completed by 09:45. As Scheduled for a Tuesday morning 08:00 - dropped off car the night before. Requested service performed by noon. The service was completed by 09:45. As always Lucas Ford performed without incident. They are always very efficient and helpful to any needs. very friendly staff. Will continue to come to Lucas Ford for all my car's needs. More
by rwenner
Employees Worked With
Dustin
January 31, 2020
I brought my escape in recently for a check engine light. The technician and service manager diagnosed the problem which was minor free of charge. This is outstanding service and I would recommend Lucas forw The technician and service manager diagnosed the problem which was minor free of charge. This is outstanding service and I would recommend Lucas forward to all my friends for vehicles and service. I am More
by Kgbellan
Employees Worked With
Service rep
January 29, 2020
Great Dealership Leased two cars in my history. Will go back again for another lease or purchase. Service department very easy to deal with. Fast auto service and r Leased two cars in my history. Will go back again for another lease or purchase. Service department very easy to deal with. Fast auto service and reasonable pricing. More
by Gary
Employees Worked With
Josh Ferran
