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Lucas Smith Chrysler Center

Festus, MO

4.9
479 Reviews

1600 Parkway W

Festus, MO

63028

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Showing 479 reviews

January 15, 2021

Pete my experience with working with you was wonderful you were very professional took your time and didn't pressure me I appreciate that JD did a wonderful job being patient with me to help me try to und More

by Louis.heaghney
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jd, Pete Chinetti, Rick Lucas
Jan 16, 2021 -

Lucas Smith Chrysler Center responded

Thank you! We take our reviews seriously and are delighted to learn about your visit. We appreciate your feedback! We want all our customers to feel this way when leaving Lucas Smith Chrysler Center! Safe travels.

January 09, 2021

We had an amazing experience. The staff were very helpful and knowledgeable. Very professional as well. You definitely have a customer for life. Thank you! More

by Brianckennedy
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Pete Chinetti, Doug Marler
Jan 10, 2021 -

Lucas Smith Chrysler Center responded

Thank you for visiting Lucas Smith Chrysler Center! We are happy to know that you had a helpful and knowledgeable experience. We look forward to working with you again!

December 23, 2020

I had a great experience with the people at this dealership. They weren’t too pushy when it came to finding a vehicle. They ensured I found a vehicle exactly how I wanted it. Chris was exceptionally More

by Brannon H.
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Chris E.
Dec 24, 2020 -

Lucas Smith Chrysler Center responded

Thank you for the five-star review! We are glad that you had an enjoyable experience working with our Sales Department. Please let us know if we can be of any further assistance to you.

December 21, 2020

This was our first visit to Lucas Smith Dodge as we have both been Chevy people for all of our adult years. We came to Lucas Smith to test drive a Jeep that I found on their website. I fell in love with the More

by mmoose
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Chris Engelage, Jessica Barnett
Dec 21, 2020 -

Lucas Smith Chrysler Center responded

Thanks so much for the positive review, and for letting people know about your recent visit with us! It's a team effort here every day, as we strive to provide our customers with the best service possible. Congrats on your new Jeep and should you ever have any questions, please don't hesitate to ask.

December 18, 2020

Speaking with Rick Lucas was the worst experience I’ve ever had at a car dealership. I bought a vehicle from Doug Marler the year prior to this and was speaking with him about another purchase. While sipp More

by Clinton
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Rick Lucas, Doug Marler
December 17, 2020

Writing product reviews can sometimes be a task of explaining hope over reality, but in the case of reviewing my experiences with ordering a new diesel Gladiator Jeep, both the former and latter expre More

by weschmann
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Pete Chinetti, Scott Boyer
Dec 17, 2020 -

Lucas Smith Chrysler Center responded

Hello there, thank you so much for the kind words! We're glad to hear our team has given you exceptional service. Congratulations on your new Gladiator! We truly appreciate your continued business and hope you consider us again.

December 16, 2020

Ordering my Jeep Wrangler from Lucas Smith was such an easy transaction. I told them what I wanted they said we can't do this but we can do this and the deal was done. Pete was great to work with and an More

by diznkat
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Pete Chinetti
Dec 16, 2020 -

Lucas Smith Chrysler Center responded

Congratulations on your Jeep Wrangler! Thank you so much for taking the time to share your positive experience working with Pete. If there is anything else we can help with, please do not hesitate to reach out!

December 13, 2020

The ordering process for my Jeep Wrangler was simple. Thanks to Rick Lucas for all of his help. I will continue buying vehicles from this dealership. More

by jason1626
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Rick Lucas
Dec 14, 2020 -

Lucas Smith Chrysler Center responded

Congratulations on your Jeep Wrangler and thank you so much for your business, Jason!

December 04, 2020

Had a great buying experience. I have severe anxiety and the team made test driving and purchasing a vehicle very comfortable. Everyone was friendly, patient and kind with no sales pressure or obligation. A More

by Bree
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Pete Chinetti, Rick Lucas
Dec 04, 2020 -

Lucas Smith Chrysler Center responded

Thank you for that great review! We are glad to hear that you had a pressure-free sales experience! If there’s anything else that we can do for you, just let us know! We hope to work with you again in the future!

December 01, 2020

I really enjoyed working with Doug Marler. He made the buying experience enjoyable! He worked to find exactly what I was looking for at the best price. I felt like he was working to make me happy rather More

by Robert270
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Doug Marler
Dec 02, 2020 -

Lucas Smith Chrysler Center responded

We are glad to hear this! Thank you for the kind review. Doug was happy to assist you with everything. Please let us know if there is anything else that we can do for you.

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