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Lucas Smith Chrysler Center

Festus, MO

4.9
479 Reviews

1600 Parkway W

Festus, MO

63028

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Showing 479 reviews

November 24, 2020

Chris Engelage and everyone made our buying experience a great one. We found the perfect vehicle that fit our family. Thank you Very much we will buy from you again. More

by Sean
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Chris Engelage
Nov 24, 2020 -

Lucas Smith Chrysler Center responded

Sean, thank you for taking the time to share your great car-buying experience with Chris! We hope you continue to enjoy your new ride, and we are looking forward to working with you again in the future.

November 21, 2020

I had a great experience with this dealership. I never felt uncomfortable or like I was being pushed in to something. Pete was very helpful and I will recommend him and the dealership to everyone I know More

by shawnkkeeven
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Pete Chinetti
Nov 22, 2020 -

Lucas Smith Chrysler Center responded

Hi there, We know the importance of having a great experience when purchasing or servicing your car. We're so glad that we lived up to your expectations and you felt so comfortable. We'll give a shout out to Pete! Thanks for your business.

November 15, 2020

We had a GREAT experience with Doug and the entire Lucas Smith staff. We were in the market for a 3rd row van/suv with captain chairs and he made sure to find us exactly what we needed and wanted. They also More

by ztrentman
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mrs Forrester - finance , Doug Marler
Nov 16, 2020 -

Lucas Smith Chrysler Center responded

Thanks for the positive review and for letting people know about your recent visit with us! We can't tell you how nice it feels to hear that Doug and Mrs. Forrester went above and beyond to make sure your experience was a memorable one. We look forward to hearing from you again, and please contact us if you ever need anything regarding your vehicle!

November 06, 2020

Doug was AMAZING to work with!! He was not pushy at all and helped me find exactly what I wanted in my new Durango! He went out of his way to check out other dealerships and compared many models for me! More

by Sarah Smith
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Doug Marler
Nov 06, 2020 -

Lucas Smith Chrysler Center responded

Sarah, thank you for taking the time to leave us a positive review. I am happy to hear that Doug was able to help you find a great car and was able to make the overall experience at fun and stress free. Have a great day!

October 31, 2020

Doug was very polite and very helpful and knowledgeable. I really like working with him. He didn’t advantage of me cause being a female Thank you More

by kobrien1951
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Doug Marler
Oct 31, 2020 -

Lucas Smith Chrysler Center responded

Thank you for taking the time to leave a review, and for mentioning Doug! We appreciate your business and look forward to seeing you again soon!

October 29, 2020

I just purchased my 4th vehicle from Lucas-Smith! Their honesty and integrity are second to none. You won’t find any of the traditional games that dealerships play at Lucas-Smith. No “market adjustments” More

by Jared1956
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Pete Chinetti, Doug Marler
Oct 29, 2020 -

Lucas Smith Chrysler Center responded

Jared- we couldn't be more appreciative of this positive review! We strive to provide our customers with an experience they can't receive anywhere else, and we're so proud that Pete and Doug have provided just that to you. Customer satisfaction is what keeps us going, and we hope that you visit us soon. Please feel free to contact us for any of your auto needs!

October 27, 2020

Such a great dealership. Living 5 hours away they made this as accommodating as I could have ever hoped. Chris was a huge help he went above and beyond to make sure everything was set up before I even arr More

by tkinnision
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Chris
Oct 28, 2020 -

Lucas Smith Chrysler Center responded

Thank you for the great review! We know your time is valuable, so we are pleased to see you chose to come from so far just to work with us. We will be sure to let Chris know how happy you were with his service. Congratulations on your purchase; please come back at any time.

October 24, 2020

Rick in sales asked me what I was looking for in a van and he found it and brought it to his dealership. He was very thorough in showing features in instrument panel and interior. Rick, service manager, More

by stoll79
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Rick Lucas
Oct 25, 2020 -

Lucas Smith Chrysler Center responded

Thanks for the positive review and for letting people know about your recent visit with us! We can't tell you how nice it feels to hear that Rick went above and beyond to make sure your experience was a memorable one. We look forward to hearing from you again, and please contact us if you ever need anything regarding your vehicle!

October 24, 2020

We are very happy with the service we received. The whole experience was very positive. Everyone was very polite and worked with us very well More

by beejay_rph
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Rick Lucas, Jessica Barnett
Oct 25, 2020 -

Lucas Smith Chrysler Center responded

Thank you for taking the time to share your polite experience with Jessica and RIck! We appreciate your positive feedback, and we look forward to working with you for years to come!

October 20, 2020

The dealership was great to work with Chris and Pete worked with me even in the pouring rain. They were very friendly and approachable. I even got the amount I wanted for my trade. Would definitely reco More

by Driveway Dreams
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Chris Engelage, Pete Chinetti
Oct 21, 2020 -

Lucas Smith Chrysler Center responded

That's what we like to hear! Thank you so much for the kind review. Chris and Pete were both happy to assist you with everything. Please let us know if we can be of any further assistance.

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