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Lucas Smith Chrysler Center

Festus, MO

4.9
479 Reviews

1600 Parkway W

Festus, MO

63028

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Showing 479 reviews

October 13, 2020

Staff was helpful and courteous. Doug and Jackie answered all our questions without being high pressure. They also respected our mask wearing request during covid. More

by gschoemehl
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jackie Forester, Doug Marler
Oct 13, 2020 -

Lucas Smith Chrysler Center responded

Hi there, thank you for the kind words with Doug and Jackie! It was great working with you. We hope you consider us again in the future.

October 12, 2020

They were very accommodating and worked around my schedule to get there to buy the truck. Salesman went above to find exactly what I was looking for. Everybody was very friendly More

by pbtcurry
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Chris Engelage
Oct 12, 2020 -

Lucas Smith Chrysler Center responded

Hi there, thank you so much for the kind words! We're glad to hear your experience was positive! Have a great day!

October 02, 2020

More than happy with my experience! Was treated like family and the process was extremely easy. No issues what so ever. I highly recommend Lucas Smith Chrysler Center. More

by clarpenter96
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jessica Barnett
Oct 03, 2020 -

Lucas Smith Chrysler Center responded

Thank you for the excellent review! We are thrilled to see that our team treated you like the VIP you are! Your recommendation is truly appreciated as well. Congratulations on your purchase!

October 01, 2020

This is the 4th automobile we have purchased from the Lucas Smith dealer Group. They are so friendly and I would recommend them to everyone. More

by Sdcmkc09
Friendliness
Recommend Dealer
Yes
Employees Worked With
Jackie in Finance - what a great person to work with!, Pete Chinetti, Rick Lucas
Oct 02, 2020 -

Lucas Smith Chrysler Center responded

Thank you for the excellent review! Congratulations on your 4th new ride!

September 28, 2020

Can't say enough good things about Pete and Lucas Smith. During this pandemic, we were worried. Our experience was the safest and best. Kudos More

by grandmarocky13
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Pete Chinetti
Sep 29, 2020 -

Lucas Smith Chrysler Center responded

Thanks for sharing your great feedback for Pete and Lucas Smith Chrysler Center! We've had some changes but we're still committed to providing the best experience possible to our guests. We appreciate your feedback and hope you take care!

September 22, 2020

Lucas Smith center made my first car buying experience super easy and worry free! Alex was friendly, professional, and is extremely knowledgeable of all the vehicle and process questions I had. Without he More

by AKP
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Alex Griffin
Sep 22, 2020 -

Lucas Smith Chrysler Center responded

Hello, thank you so much for the kind words! We'll be sure to give your thanks to Alex and our team. We are here anytime you need help.

September 18, 2020

I was very pleased with this dealer, they were all very nice and easy to work with. The whole transaction was very quick and pleasant. If I ever need another car I will be getting ahold of Lucas Smith in f More

by Marcia
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Alex Griffin
Sep 19, 2020 -

Lucas Smith Chrysler Center responded

Marcia, Glad to hear that you are impressed with our service. Alex will be excited to hear about this review. Thank you so much for being one of our valued guests and we look forward to your next visit!

September 05, 2020

First we would like to say Thank You!! We appreciate the generosity of the staff we dealt with. You guys made it possible for us to get what we wanted. We will recommend others and let them know our experie More

by waitress992002
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Pete Chinetti, Doug Marler
Sep 05, 2020 -

Lucas Smith Chrysler Center responded

Thank you for the amazing review! We are happy to know that you enjoyed our services. We look forward to working with you again!

September 05, 2020

I was Pleased with the attention Alex gave to us.He was I was Pleased with the attention Alex gave to us.He was very helpful and attentative. The Finance Lady (I cant Remember her name) was Helpful, fast , More

by Wnels
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Alex Griffin
Sep 06, 2020 -

Lucas Smith Chrysler Center responded

We appreciate you taking the time to leave us this feedback for our team and your shopping experience. Please don't hesitate to reach out if there's anything additional we can do for you. We are happy to help.

September 03, 2020

I was very pleased with the experience I had at Lucas Smith. They gave me what two other dealers had offered for my trade without haggling. Their website was set up with all pricing and information and More

by Rsanders0852
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Alex Griffin
Sep 03, 2020 -

Lucas Smith Chrysler Center responded

Thanks for the wonderful review. Lucas is a wonderful asset to the team and we're glad he was able to assist you during your visit. Thanks for choosing us. Have a great day!

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