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Lucas Smith Chrysler Center

Festus, MO

Overview
Reviews
4.9
483 Reviews
Call Dealership (636) 931-5000
View Awards

1600 Parkway W

Festus, MO

63028

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Showing 483 reviews

May 23, 2023

Very friendly and informative staff my sales woman Pattie was amazing and everything went very smoothly will definitely use them in the future! More

by jimmyharrell25
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Patti Bright
Print
May 23, 2023 -

Lucas Smith Chrysler Center responded

Hello, and thank you for your amazing 5-star review. We're happy to read that our Sales Team here at Lucas Smith Chrysler Dodge Jeep provided a friendly, smooth, and informative experience for you. Congratulations on your purchase and we look forward to assisting you again in the future.

May 11, 2023

Professional / Patient / Courtious / Responsive / Detailed / I would recommed this dealership to friends and family - in the past i have recieved great service. More

by PaPaJoJo
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Pete Chinetti, Patti Bright
Print
May 12, 2023 -

Lucas Smith Chrysler Center responded

Hello, we are grateful for this wonderful 5-star review! It makes us glad to know that our team was professional, patient, and courteous while providing you with great service. Thank you for highlighting how they were also responsive and detailed. If there is any further automotive assistance that you require, please feel free to contact us here at Lucas Smith Chrysler Dodge Jeep.

May 12, 2023 -

Lucas Smith Chrysler Center responded

Hello, we are grateful for this wonderful 5-star review! It makes us glad to know that our team was professional, patient, and courteous while providing you with great service. Thank you for highlighting how they were also responsive and detailed. If there is any further automotive assistance that you require, please feel free to contact us here at Lucas Smith Chrysler Dodge Jeep.

May 12, 2023 -

Lucas Smith Chrysler Center responded

Hello, we are grateful for this wonderful 5-star review! It makes us glad to know that our team was professional, patient, and courteous while providing you with great service. Thank you for highlighting how they were also responsive and detailed. If there is any further automotive assistance that you require, please feel free to contact us here at Lucas Smith Chrysler Dodge Jeep.

May 12, 2023 -

Lucas Smith Chrysler Center responded

Hello, we are grateful for this wonderful 5-star review! It makes us glad to know that our team was professional, patient, and courteous while providing you with great service. Thank you for highlighting how they were also responsive and detailed. If there is any further automotive assistance that you require, please feel free to contact us here at Lucas Smith Chrysler Dodge Jeep.

May 12, 2023 -

Lucas Smith Chrysler Center responded

Hello, we are grateful for this wonderful 5-star review! It makes us glad to know that our team was professional, patient, and courteous while providing you with great service. Thank you for highlighting how they were also responsive and detailed. If there is any further automotive assistance that you require, please feel free to contact us here at Lucas Smith Chrysler Dodge Jeep.

May 10, 2023

Great service. Great location when I do need service. Sales and service staff friendly and professional. More

by djlllucas12
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Jason Schearer
Print
May 19, 2023 -

Lucas Smith Chrysler Center responded

Thank you for the great rating and review. We are happy our Service Team at Lucas Smith Chrysler Dodge Jeep was both friendly and professional during your visit. We thank you for your business.

April 22, 2023

My family has been shopping at Lucas Smith for many years. I remember as a kid pretty much growing up there and being able to purchase my new car from them was amazing. More

by elijahw659
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Patti Bright
Print
May 19, 2023 -

Lucas Smith Chrysler Center responded

We are delighted to see this 5-star review for our Sales Team. It is wonderful to know they have consistently provided your family with amazing service for many years here at Lucas Smith Chrysler Dodge Jeep. Congratulations on your new car! We appreciate your business and truly value our loyal customers like you.

April 21, 2023

Great up front pricing and excellent customer experience no hidden fees and stress free buying a new car Thank you nice job More

by Mikeandpat1212
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Shawn smith, Pete Chinetti
Print
May 20, 2023 -

Lucas Smith Chrysler Center responded

Thank you for taking the time to share your experience with our Sales Team. We are thrilled they provided you with excellent service and a stress-free buying experience. It is also wonderful to learn you appreciated our up-front pricing with no hidden fees. We hope you come back and see us again at Lucas Smith Chrysler Dodge Jeep. We will be sure to always provide that same level of service.

April 14, 2023

This has been the best experience I have ever had purchasing a new vehicle. Lucas smith dodge is a top notch no hassles dealer. My salesman Jason shearer was excellent and got me exactly what I wante More

by Pmeixner
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Jason shearer
Print
May 19, 2023 -

Lucas Smith Chrysler Center responded

Thank you for taking the time to leave this perfect rating and review. It was our pleasure to provide a top-notch dealership experience. We hope you will come back to see us at Lucas Smith Chrysler Dodge Jeep in the future.

March 17, 2023

Awesome people to come across at Lucas Smith Chrysler Center with outstanding service and great prices I highly recomend this dealership 110% More

by Brian
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Jason in sales Dan in service, Pete Chinetti, Rick Lucas, Doug Marler, Patti Bright, Chris Engelage
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Mar 17, 2023 -

Lucas Smith Chrysler Center responded

Thank you, Brian, for your outstanding review for us here at Lucas Smith Chrysler Dodge Jeep. It is a pleasure to read about your great experience and we truly appreciate and value your recommendation. Have a superb day.

March 04, 2023

Lucas Smith Chrysler is very professional and friendly. I would only consider trading at Lucas Smith. More

by DWT1golfer
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Jason Shearer 5 stars, Pete Chinetti, Rick Lucas, Doug Marler, Patti Bright, Chris Engelage
Print
Mar 07, 2023 -

Lucas Smith Chrysler Center responded

We take our reviews seriously and are delighted to learn about your visit with us here at Lucas Smith Chrysler Dodge Jeep. We appreciate your highly-rated feedback. We want all our customers to feel this way when leaving our dealership. Safe travels!

February 25, 2023

No pressue, valued my time and provided the exact vehicle I needed for my business More

by connexmo
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Shawn Smith
Print
Feb 26, 2023 -

Lucas Smith Chrysler Center responded

Thank you for stopping by to see us at Lucas Smith Chrysler Dodge Jeep. Have a great day, and we appreciate your 5-star rating.

February 25, 2023

I took my car in for an oil change and it was running perfectly. When I came out and started it had an engine light on. I went back in and told them that an engine light was on. They plugged in their com More

by Joe
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Rick Kime was on the receipt
Print
Feb 25, 2023 -

Lucas Smith Chrysler Center responded

Joe, I would like to speak with you in order to address your concerns regarding your vehicle's oil change and the needed part replacement with our Service Team. Please use the number below to reach out to me at your convenience. Thank you, Pete Chinetti Sales Manager 636-933-5000

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