Lucas Smith Chrysler Center - Service Center

I took my car in for an oil change and it was running perfectly. When I came out and started it had an engine light on. I went back in and told them that an engine light was on. They plugged in their com perfectly. When I came out and started it had an engine light on. I went back in and told them that an engine light was on. They plugged in their computer and said something was wrong and it needs a part. No apology. And it would be a couple of hundred dollars. It seems rather fishy that my car broke just after coming out of their service bay. I couldn’t believe they did this to my car More

Terrible, dishonest, unprofessional, rude. Service manager is a joke. Try to double charge customers bad manager is a joke. Try to double charge customers bad More

We have purchased two vehicles from Lucas Smith and have recommended two other family members who also bought vehicles from Lucas. Their entire staff is wonderful and very helpful! They are truly a no press recommended two other family members who also bought vehicles from Lucas. Their entire staff is wonderful and very helpful! They are truly a no pressure dealership! Doug specifically is one of the best salesmen I have ever met and will never pressure you! He is super knowledgeable and if you want something they don't have Doug and the other staff members will work hard to find what you want! More

Is this a new beginning’ change is good ! Always hated going into a dealers den but today it was different’ Doug did a great job representing Lucas Smith dealership’ Today they put a seal coat Always hated going into a dealers den but today it was different’ Doug did a great job representing Lucas Smith dealership’ Today they put a seal coating on our 2020 Dodge Ram Bighorn/Lone Star truck’ After that Doug sat with us in the vehicle and give us an summary presentation of all the bells and whistles in and outside of the vehicle and what each component did and how it would help us in years to come, excellent presentation’ ‘ More

Very disappointed Let me start with I have bought several vehicles from Alex we were happy so I went back a month after buying my wife a new 2019 Durango I purchased a Let me start with I have bought several vehicles from Alex we were happy so I went back a month after buying my wife a new 2019 Durango I purchased a 2504 door long bed with the 64 hemi I asked Alex if the radio was compatible to my phone as far as using Google maps and apps on the radio I was told yes after purchasing the truck I tried to use the apps on the radio it is not compatible So I called Alex he says he never said that I had a 2015 1500 ram that I bought from Alex for yours prior I was happy with that truck I really wanted the phone to connect to the apps because I travel a lot he knew this so I am very disappointed to be lied to after spending $45000 on this truck it also only get 13 miles to the gallon where my other vehicle got 20 miles to the gallon I would not recommend and I have called them and told them I will never deal with them again More

Exceptional service Friendly technitions, great service reps., convenient hours, they explain the problem very clearly, repair costs are explained equally clearly and oth Friendly technitions, great service reps., convenient hours, they explain the problem very clearly, repair costs are explained equally clearly and other than saying I wouldn't buy a vehicle from an other dealership, I'm at a loss for words. More

Service great This is the only place I take my van for service. They go above and beyond to help you be 100% satisfied with their service. Service manager will answ This is the only place I take my van for service. They go above and beyond to help you be 100% satisfied with their service. Service manager will answer any questions you may have for them. More

Reasonable Dealership Had a few problems in the 4 years I've owned the Jeep, but the dealer is reasonable and co operative in fixing the problems Had a few problems in the 4 years I've owned the Jeep, but the dealer is reasonable and co operative in fixing the problems More

Recall work Recently had recall work completed on my 2016 Ram 2500 at Lucas Smith. Quick and easy. Always buy from them and will continue to do so. Recently had recall work completed on my 2016 Ram 2500 at Lucas Smith. Quick and easy. Always buy from them and will continue to do so. More

Excellent. I would recommend to anyone to buy or have service done on your vehicle.Would go back to buy another vehicle very pleasant place to deal with. I would recommend to anyone to buy or have service done on your vehicle.Would go back to buy another vehicle very pleasant place to deal with. More