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Lucky Motors Inc.

Villa Park, IL

not yet
rated
124 Reviews

100 E. North Ave

Villa Park, IL

60181

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Showing 124 reviews

October 09, 2015

unlucky motors chris is a scam artist he really is how can you live with your self scamming people making money the wrong way. stay away from them don't trust lucky More

by bmw335is
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
Chris Wright
Nov 02, 2015 -

Lucky Motors Inc. responded

I am not sure if this is a real complaint or just another dealer or disgruntled person trying to take another cheap shot at me, as you use my first name and I don't even sell the cars? but if so I'm very sorry you feel that way, every vehicle we sell we inspect and give the customer the opportunity to get the vehicle inspected by a dealer or qualified mechanic,we also offer many warrantees to then protect the consumer as they are buying a used car. Some people decline the warrantees and there usual words are I will take my chances.. until there is a problem and then unfortunately we are the bad guys. If YOU had a problem or if you are a perspective customer with a problem I am very easily reached I even give out my cell number and return every single missed call! We have a 100% rating on eBay A rating with the BBB and make every effort to try and satisfy everyone. Sincerely. Chris.

October 03, 2015

5 Star Customer Service It is unfortunate that all too often negative reviews are the only posts people bother to write. It is also quite rare to have a dealership experienc More

by Chicago Teacher
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Robert Corona, Andy Antorino, Chuck Pickerill
September 23, 2015

Sold the car after I left a deposit I put a deposit on a car thinking they would honor it, But these people sold the car while I was working with my bank. I call the sales man Roberto wh More

by Outstanding1
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
Roberto
Oct 20, 2015 -

Lucky Motors Inc. responded

Sorry that we weren't able to get the financing approved for you. We waited two weeks for the check to come in from your own bank, we usually don't hold vehicle for more than 72 hours. We made an exception for you and extended it. We had a customer walk in at night before we closed and paid full asking price for the vehicle and took it home. We let you know the next day that car was sold and we had not yet received the check. We did ended up receiving it a few day later, and we mailed it right back to you. We apologies for any inconvenience that this may have caused. Also if you want to take a look at our website for another vehicle we will make it up to you.

September 08, 2015

My dream MINI! I'd been on the prowl for a Mini Cooper for such a long time; finally found a few possibilities and drove ~8 hours to Chicago to look at a few at the More

by kaylamreilly
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Mike Salerno
August 31, 2015

very poor customer service I purchased a 2007 BMW 328i for my son. I was told this car was in perfect condition. I live in Buffalo NY. I let them know I was a little uneasy buyi More

by L1VNADRM
Recommend Dealer
No
Employees Worked With
Roy, Andy
August 12, 2015

MIKE SALERNO If your reading this chances are you found the car of your dreams and of course now you want to know its safe to shop at Lucky Motors. I ended up with More

by mach 1
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Mike Salerno
August 04, 2015

2013 Boss Mustang Might be the most unpleasant car buying experience I have had in 40 years. I found this car on Autotrader with 7,252 miles on the odometer. Price was More

by stadams
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
Will Perfetti, Dan Djovic, Andy
July 31, 2015

The best people to work work in buying a car from a distance Roman was the salesman I worked with and he was outstanding. Questions and concerns were taken care of within minutes of being raised. The follow up w More

by ed
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Roman Tylka
June 16, 2015

Beautiful - 2014 Mercedes GL550 I bought a 2014 Mercedes GL550 a few weeks ago. I worked with Mike & Roman. Mike helped us over the phone & Roman took us for a test drive then went More

by JoelleMercedesGL550
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Mike Salerno, Roman Tylka
May 11, 2015

1978 Jeep CJ7 Spoke to Mike while working in Boston MA being curious about a Jeep they had online. Mike was extremely knowledgeable and gave me all the information More

by smonarch
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Mike Salerno
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