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Lugoff Ford
Lugoff, SC
707 Reviews
Lugoff Ford is a locally owned dealership in the greater Columbia area. Our service department is proud to have 2 senior Ford Lincoln Mercury technicians. We are a community minded business in a small town atmosphere that gives service to our customers in a manner that is "Always Fast, Fair and Friendly".
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 6:30 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 8:00 PM
Saturday 9:00 AM - 6:30 PM
Sunday Closed
Service
Monday 7:30 AM - 6:30 PM
Tuesday 7:30 AM - 6:30 PM
Wednesday 7:30 AM - 6:30 PM
Thursday 7:30 AM - 6:30 PM
Friday 7:30 AM - 6:30 PM
Saturday 7:30 AM - 2:30 PM
Sunday Closed
Parts
Monday 7:30 AM - 6:30 PM
Tuesday 7:30 AM - 6:30 PM
Wednesday 7:30 AM - 6:30 PM
Thursday 7:30 AM - 6:30 PM
Friday 7:30 AM - 6:30 PM
Saturday 7:30 AM - 2:30 PM
Sunday Closed
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Showing 707 reviews
September 03, 2013
I would recommend Lugoff Ford to anyone looking to purchase a vehicle. The entire staff was very knowledgable and friendly. They worked with me to find the right vehicle for my family. The Lugoff Ford purchase a vehicle. The entire staff was very knowledgable and friendly. They worked with me to find the right vehicle for my family. The Lugoff Ford dealership provided the best experience I have encountered when trying to purchase a vehicle. More
by wetsel
Employees Worked With
Heather Hagan
September 03, 2013
Everyone that helped us with our purchace was amazing. Nikolas was really great in his pursuit to get us the best deal possible.I would reccomend this to anyone looking into buying a new car! Nikolas was really great in his pursuit to get us the best deal possible.I would reccomend this to anyone looking into buying a new car! More
by torso1984
Employees Worked With
Heather Hagan
September 01, 2013
Staff was very friendly did not expereince a sense of harrassment like sometimes you will get from other dealerships. Look forward to buying from them again!!! harrassment like sometimes you will get from other dealerships. Look forward to buying from them again!!! More
by martrimart01
Employees Worked With
Nikolas Laney
August 28, 2013
The salesman (John Hill) was very receptive for what I was looking for and went out of his way to find what I wanted. With the help of Heather and Ray in the search for my car it was an overall completely was looking for and went out of his way to find what I wanted. With the help of Heather and Ray in the search for my car it was an overall completely satisfying experience. I have had Fords in the past and will definitely go back to Lugoff in the future for all my Ford needs. More
by clhunt247
Employees Worked With
John Hill
August 25, 2013
Even with a questionable credit record, Ryan and the sales manager made sure that they helped us get money for our trade-in and put us in the car we were looking for. They were courteous, knowledgeable, sales manager made sure that they helped us get money for our trade-in and put us in the car we were looking for. They were courteous, knowledgeable, patient, and respectful toward us. More
by davidtiedemann
August 18, 2013
If you need a new or used car... go to Lugoff Ford and ask for Ethan Whitehead. Friendly, honest, helpful... you couldn't ask for a better salesman or a better buying experience. ask for Ethan Whitehead. Friendly, honest, helpful... you couldn't ask for a better salesman or a better buying experience. More
by maggiebw
Employees Worked With
Ethan Whitehead
August 18, 2013
LUGOFF FORD BEST DEALERSHIP IN SC....... no exageration. Ethan Whitehead did everything to get me the best deal possible. My sales person was Ethan and he showed me some vehicles that were perfect f Ethan Whitehead did everything to get me the best deal possible. My sales person was Ethan and he showed me some vehicles that were perfect for me and I decided to go with a slightly pre owned vehicle that was so close to new you couldn't tell the difference. Ethan was trustworthy, kind, and was upfront with me about every aspect of my vehicle purchase. Do I reccomend lugoff Ford to my family and Friends ....... Yes you would be crazy not to drop by and check them out. Thanks Ethan and Thanks Lugoff Ford. More
by MarkrayWhite
Employees Worked With
Ethan Whitehead
August 18, 2013
Well let me start of by saying that Ethan Whitehead was the best Consultant I have ever had by far. I started buying vehicles 30 years a go and have purchased many cars in my time, but I will say that the the best Consultant I have ever had by far. I started buying vehicles 30 years a go and have purchased many cars in my time, but I will say that the New Line Up that Ford has this year (2013) has exceeded my utmost expectations. I started of looking for A truck that would fit all my needs and still be economical price wise and fuel wise. Ethan showed me and demonstrated almost every truck they had on the lot .... ( I am a picky person) and I decided on the Eco boost engine that Ford has now. Who wouldn't want power than a v8 and still get better gas mpg. The dealership left me with a sense of being introduced into a new family, all of the salespeople were helping each other and were genuinely happy the whole time. Not like some dealerships where they are all like robots. I am sort of Credit Challenged so to say, and was amazed that the Finance manager Billy Platt and the GM worked so hard on getting me approved and then were so helpful on the finance options that they could come up with. It was a wonderful car buying experience and it felt like I was at a 5 star resort because of how much they were willing to do for me. My New dealership is Lugoff Ford and consultant is Ethan. If you have any questions about purchasing or need help finding a vehicle don't wait to call Ethan at 803 669 0874. or email him at ethan.ford.sales@gmail.com Please go to Lugoff Ford and join their Family. More
by JohnBillings
Employees Worked With
Ethan Whitehead
August 03, 2013
My experience consisted of two trips to Lugoff Ford, both were frustrating to say the least. My first trip was to purchase my vehicle. Upon arriving I walked the lot for approximately 10 minutes and was neve were frustrating to say the least. My first trip was to purchase my vehicle. Upon arriving I walked the lot for approximately 10 minutes and was never offered help until finally as I was leaving I was approached by a salesperson, who seemed less than enthusiastic about helping me. I should have left then, however I was quite serious about making a purchase and stuck around for a test drive and found a vehicle I liked. Naturally the back and forth over numbers ensued and quite honestly I should have left again at this point. Not sure why I endured all the waiting around for the 'manager' to come back with all sorts of figures. They begin by showing you some inflated price and interest rate, then run the credit check, then show you what seems to be a better payment, yet with the same price and then back again with a slightly lower price which is only them removing the crazy fees they attach to the sticker. $399 for a 'painted' pinstripe that's actually tape? Come on. How about just showing people the best deal you can give them and let them decide if it's a good deal? Long story still pretty long, I bought the car (which I really like.) However there was more waiting in between for the 'manager' to drive to another dealership to print the paperwork, which also contained a couple of type-o's and was then rather hastily 'gone over' with me. The detail shop was backed up (also could easily overhear the sales staff making derogatory comments about the lack of quality help in the detail dept. that day) so I decided I would bring the car back another day to get a detail done. Upon my return trip about two weeks later, I entered the showroom to find five or six staff members huddled around the front desk. NOT A SINGLE ONE LOOKED AT OR ACKNOWLEDGED ME. I literally had to stand right next to them and do a little throat clear/cough gesture to get what was a less than inviting offer of assistance. The 'manager' was sitting in the middle of the group, but did not even bother to acknowledge the fact that I had just purchased a vehicle from his establishment or that I even existed. I requested my complementary detail and to have the front license plate holder removed. The car was taken back to detail (mediocre detail job at best) and after a while someone returned my keys and said "you're ready to go." I walk to the car, license plate holder still there. I mention this and after a walk to the service dept. to explain that yes I do in fact want that ugly, usesless (in sc) piece of plastic you folks put on the car removed and a short wait, I was finally all done, for good, with Lugoff Ford. Side note: the showroom is pretty plain and dated. As well, customers can clearly see into the surrounding offices, which appear rather cluttered with boxes, etc. The customer Wi-Fi was not functioning on either trip to the dealership. I traveled to Lugoff thinking people were nicer and cars were cheaper in the 'country.' Lesson learned, scam artists and the incompetent are everywhere. Avoid Lugoff Ford. More
by 330tobias
