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Lugoff Ford - Service Center

Lugoff, SC

4.6
108 Reviews

108 Reviews of Lugoff Ford - Service Center

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September 23, 2022

The Service Dept was able to fix my battery issue within an hour of walking in the door without an appointment. More

by M.Ramsey
Customer Service
Quality of Work
Friendliness
Pricing
Overall Experience
Recommend Dealer
Yes
Employees Worked With
Markus Metz
5.0
This rating includes all reviews, with more weight given to recent reviews.
September 13, 2022

Very friendly service people and explained thoroughly my problems before attempting to fix. Stayed in contact throughout my visit. More

by morr4u
Customer Service
Quality of Work
Friendliness
Pricing
Overall Experience
Recommend Dealer
Yes
Employees Worked With
Brian
August 08, 2022

Great service department! They staff were courteous, and took the time to keep us informed. They obviously value customer service. More

by AKMJ
Customer Service
Quality of Work
Friendliness
Pricing
Overall Experience
Recommend Dealer
Yes
Employees Worked With
Markus Metz
5.0
This rating includes all reviews, with more weight given to recent reviews.
July 13, 2022

I normally don't like to criticize but I felt I needed to. Bought my 2011 Ford F250 diesel last Sept. from Lugoff Toyota who both (Lugoff Toyota and Lugoff Ford) are owned by the same owner. I had an appt More

by Monte
Customer Service
Quality of Work
Friendliness
Pricing
Overall Experience
Recommend Dealer
No
Employees Worked With
Jeffery
June 13, 2022

The service to the vehicle was awesome. It was fast service. They said about an hour and a half and they were right on time. More

by rmath62856
Customer Service
Quality of Work
Friendliness
Pricing
Overall Experience
Recommend Dealer
Yes
Employees Worked With
Markus Metz
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 15, 2022

Great employees and service! Good Dealership! Thanks! Done done done done done done done done More

by Dustyhorse
Customer Service
Quality of Work
Friendliness
Pricing
Overall Experience
Recommend Dealer
Yes
Employees Worked With
Bill Fox
5.0
This rating includes all reviews, with more weight given to recent reviews.
Richard Andrews
5.0
This rating includes all reviews, with more weight given to recent reviews.
Markus Metz
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 05, 2022

My was satisfied with the service received,-I didn’t have want for car to be taken. More

by athomas111
Customer Service
Quality of Work
Friendliness
Pricing
Overall Experience
Recommend Dealer
Yes
Employees Worked With
Markus Metz
5.0
This rating includes all reviews, with more weight given to recent reviews.
April 29, 2022

After sale is finished dealership doesn’t know you. Service is impersonal except for one employee More

by Janemartin5408
Customer Service
Friendliness
Overall Experience
Recommend Dealer
No
Employees Worked With
Markus Metz
5.0
This rating includes all reviews, with more weight given to recent reviews.
April 12, 2022

Friendly and cordial. Service department took their job seriously. Department was responsive and work was done in a timely fashion More

by Rus
Customer Service
Quality of Work
Friendliness
Pricing
Overall Experience
Recommend Dealer
Yes
Employees Worked With
Markus Metz
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jeff Schaffer did excellent job
March 31, 2022

Fast and Efficient. I would recommend them to anyone. Getting a free car wash was a bonus. More

by RonESC
Customer Service
Quality of Work
Friendliness
Pricing
Overall Experience
Recommend Dealer
Yes
Employees Worked With
Jeffrey
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