Lugoff Ford - Service Center

Excellent Service Dept Thank you Megan for the attention to my service details. Very informative and helpful. She was so polite and and answered all of my questions profes Thank you Megan for the attention to my service details. Very informative and helpful. She was so polite and and answered all of my questions professionally. More

Not great at all Upon purchasing a used 2014 f150 noticed a shutter when driving have brought the truck back on several occasions due to the tranny guy being out and f Upon purchasing a used 2014 f150 noticed a shutter when driving have brought the truck back on several occasions due to the tranny guy being out and finally got an appt 4 months after purchase and sat 6 hours to be told it was normal for the truck to do it and was told they had to wait for other options from ford itself to run more test yet my truck is sitting in parking lot and not in shop I'm very disappointed in the lack of communication and lack of effort towards making a customer happy it's basically oh well and here is your keys see ya later ...very disappointed and unhappy customer from the sale of the truck to present More

Jim and Gina Lathan My husband and I have purchased several vehicles at Lugoff Ford and have always been extremely satisfied with our purchase as well as the staff. Every My husband and I have purchased several vehicles at Lugoff Ford and have always been extremely satisfied with our purchase as well as the staff. Everyone there is friendly, respectful, and easy to work with. More

Friendly, knowledgeable customer service rep I regularly use Lugoff Ford for my routine service and maintenance and always ask for Ethan Whitehead. He is friendly and knowledgeable, keeps me appr I regularly use Lugoff Ford for my routine service and maintenance and always ask for Ethan Whitehead. He is friendly and knowledgeable, keeps me apprised of progress on my work order, and quickly informs me of any issues that arise. The techs have always done a go one job, even crafting a connector for the rear wiper blade for my Honda van when the in stock Ford blade didn't quite fit. I recommend giving them a call and ask for Ethan Whitehead. More

Thanks Ethan and the service techs I highly recommend asking for Ethan Whitehead when you go for service at Lugoff Ford. He conscientiously oversees the service process with a high leve I highly recommend asking for Ethan Whitehead when you go for service at Lugoff Ford. He conscientiously oversees the service process with a high level of professionalism and a smile. He will even help with the "techie" questions like, "How do I set me clock?" Great customer service! I will definitely be back. Thanks again Ethan. Maggie West More

Car service I called about an oil change and too my car in the car was serviced and the person helping me was so helpful and polite. My service was done in a tim I called about an oil change and too my car in the car was serviced and the person helping me was so helpful and polite. My service was done in a timely manor and the service area waiting room was nice. The guy taking care of my car was so nice and went above and beyond to make sure I was taken care of.. I will refer my friends to this service department..I must say that Jamie was one of the nices young man I've seen at a dealership service area I've ever delt with.. More

Excellent service!!! Jamie helped us pick the service with the most bang for the buck. He was very knowledgeable about our vehicle and what the service intervals should be Jamie helped us pick the service with the most bang for the buck. He was very knowledgeable about our vehicle and what the service intervals should be. Service was quick and precise. More

Excellent service and kacey too Very good experience had issue with the paint on my door kacey was very helpful got me in and taken care of truck is being repaired on Monday Very good experience had issue with the paint on my door kacey was very helpful got me in and taken care of truck is being repaired on Monday More

service Been coming here since i bought my car October 2013. Wonderful people. Fantastic service! I will never go anywhere else! I love these guys! I have and Been coming here since i bought my car October 2013. Wonderful people. Fantastic service! I will never go anywhere else! I love these guys! I have and will recommend Lugoff Ford for ever! More