Lugoff Ford - Service Center

Had a major fuel leak on a 99 7.3 diesel and the shop was super busy but got our truck taken care of within 24 hours. Excellent customer service for me as well as what I witnessed with other customers both super busy but got our truck taken care of within 24 hours. Excellent customer service for me as well as what I witnessed with other customers both when I brought the truck in and when I picked it up. Very customer service oriented bunch of folks in the Service Department. When I'm in the market for a new vehicle, I'll be back. Thanks!! More

Thank you to the service shop department team. I was on a road trip between the coast and Greenville. My truck started skipping. The folks in the Service Department helped keep me on the road. Thank you road trip between the coast and Greenville. My truck started skipping. The folks in the Service Department helped keep me on the road. Thank you More

Professional, friendly and attentive to the needs. It has been my experience that Lugoff Ford always goes the extra mile to meet and surpass their customer’s expectations. has been my experience that Lugoff Ford always goes the extra mile to meet and surpass their customer’s expectations. More

The service staff was friendly, organized, thorough and detail oriented. Everyone I have worked with at Lugoff Ford has been over and above others at other dealerships I have dealt with over the years! detail oriented. Everyone I have worked with at Lugoff Ford has been over and above others at other dealerships I have dealt with over the years! More

Great service and follow up, too. Communications were timely and clear. Markus was patient and helpful from beginning to end. I will use them again if necessary. timely and clear. Markus was patient and helpful from beginning to end. I will use them again if necessary. More

Pleasant and Professionable. I have always brought my car for oil changes and tune ups. I have always had excellent service with Brittany. She is always pleasant to work with. I only deal with her as she lis for oil changes and tune ups. I have always had excellent service with Brittany. She is always pleasant to work with. I only deal with her as she listens and explains what I need to know. Ask for Brittany for great service. More

Very disappointed, arranged to have new truck evaluated for misfire. Changed oil and rotated tires. Told no one who knew anything about the problem was available to check and that I would need another appo for misfire. Changed oil and rotated tires. Told no one who knew anything about the problem was available to check and that I would need another appointment. Curious as to the credentials of the one who provided the service. More

Took are of all my needs. Did and oil change while also checking on a recall for my 2019 ranger. Will go back again when needed. checking on a recall for my 2019 ranger. Will go back again when needed. More

Markus was awesome! I had no problem getting an appointment for a recall and a diagnostic. They were quick and professional. I will definitely use them again. Thank you! appointment for a recall and a diagnostic. They were quick and professional. I will definitely use them again. Thank you! More

Friendly, Professional I have been with them for years. Always pleased with the service! Friendly, professional, timely. They keep their word. Facilities are clean and comfo I have been with them for years. Always pleased with the service! Friendly, professional, timely. They keep their word. Facilities are clean and comfortable. A pleasure doing business with them. More