Lugoff Toyota

Liars. Take the list price, add $4500 in fees and that is the price they will charge you for the used car. Then they'll claim your states taxes (mine happene Take the list price, add $4500 in fees and that is the price they will charge you for the used car. Then they'll claim your states taxes (mine happened to be $1100) are the difference. A list price of $14,500 + my state tax of $1100 and $100 for registration is $15,700... nowhere near the $18,900 they wanted to charge. On top of that they let someone else test drive the car I was about to buy while I was talking price, a complete disrespect of my business. NEVER coming back here, even if it was the last dealership on earth. Ralph was also extremely rude, attacking me for not having bought a car yet and telling me not to listen to my mother, who I brought to help me make a decision. More

Efficient car buying experience. Jamie was very patient and helpful. This is rated as one of my most pleasant car buying experiences. Highly recommend this dealership for buying a c Jamie was very patient and helpful. This is rated as one of my most pleasant car buying experiences. Highly recommend this dealership for buying a car new or used. Our Daughter Loves her Jeep. More

Great Service Mr. Goodwin provided very excellent customer service. I highly recommend this dealership because they will work with you. Will do future dealings in t Mr. Goodwin provided very excellent customer service. I highly recommend this dealership because they will work with you. Will do future dealings in the future. More

New Rav 4 Hassle-free experience no problems at all. I would recommend this dealership to friends and family. Seems like a quality well made car so far Hassle-free experience no problems at all. I would recommend this dealership to friends and family. Seems like a quality well made car so far More

Bait and switch. Cody sent a TrueCar quote to me on a vehicle that would need to be transferred in from Greenville, NC. I asked him directly about any additional fees Cody sent a TrueCar quote to me on a vehicle that would need to be transferred in from Greenville, NC. I asked him directly about any additional fees that I would be charged, above the amount shown on my TrueCar certificate (other than the dealer admin fee and taxes). He told me there would be no charges, unless the other dealer had added off invoice options. In that case I'd pay the wholesale cost of those options. He told me this on two occasions. He also assured me that if we changed to a different color or option package on my 4Runner, my discount off of the MSRP would be the same. After spending over two hours in the dealership on Saturday afternoon, we got to the purchase agreement. Only at that time, did I see a $1495.00 transfer fee added on to my purchase. I was told that the $1495.00 fee applied to all vehicles transferred in, regardless of options installed by the other dealer, etc. So this fee would have also applied to the vehicle in my original TrueCar quote. I asked Cody, Ralph (the sales manage) and a few other employees - why the fee wouldn't have been disclosed in the original TrueCar certificate. Especially since it was a flat fee, so it's not like they couldn't anticipate it. No one could give me an answer. Cody's attitude came across to me as a sheepish "Well I tried to screw you, but if you're not interested in that, then let's just move on." Same old-school car dealer BS that we've all come to expect from this industry. Ralph was a very nice guy, but unable to help. In fairness, they waived about $1100 of the fee - but I still refused to pay the remaining $500-600 above the original fee and left mad. From the other reviews, this dealership has good reviews, but my experience was a total waste of my time. I ended up buying at Bob Richards Toyota in North Augusta. More

GREAT AWESOME EXPERIENCE, VERY SATIFYED WITH THE STAFF. THE ENTIRE STAFF WERE VERY PROFESSIONAL, AND WENT ABOVE AND BEYOND TO ENSURE WE WERE SATIFIED WITH O AWESOME EXPERIENCE, VERY SATIFYED WITH THE STAFF. THE ENTIRE STAFF WERE VERY PROFESSIONAL, AND WENT ABOVE AND BEYOND TO ENSURE WE WERE SATIFIED WITH OUR PURCHASE. More

Excellent job Greeted with a smile and treated as important as anyone who walk in those doors. The time to get me financial was moving very smooth. O was out of the Greeted with a smile and treated as important as anyone who walk in those doors. The time to get me financial was moving very smooth. O was out of there in no time with a set of new keys to my new car. I will definitely will share my experience everyone that I come in contact and tell to go Lugoff for there next car. More

Awesome!! They are the best!! If you need a vehicle, go see them!! I've bought my last 3 cars from them! They won't disappoint! Excellent customer service! They are the best!! If you need a vehicle, go see them!! I've bought my last 3 cars from them! They won't disappoint! Excellent customer service! More

My Toyota Highlander I purchased my 2016 Toyota Highlander from Jamie Gardner at Lugoff Toyota. I would recommend anyone looking for a new Toyota call Jamie at Lugoff Toyo I purchased my 2016 Toyota Highlander from Jamie Gardner at Lugoff Toyota. I would recommend anyone looking for a new Toyota call Jamie at Lugoff Toyota. Jamie is very knowledgeable and easy to work with. More

Great experience. Sales and service are outstanding. They treat you like family and that's why I keep coming back. The old faces and the new ones make your experience the best. They treat you like family and that's why I keep coming back. The old faces and the new ones make your experience the best. More