
Lugoff Toyota
Lugoff, SC
Filter Reviews by Keyword
By Type
Showing 2,252 reviews
Great Service Great service from the purchase of my car to every oil change. I have visited the service center for all my oil changes a recommended services. The w Great service from the purchase of my car to every oil change. I have visited the service center for all my oil changes a recommended services. The wait times are not long and the folks there are very friendly. More
very helpful My husband and I spoke with Scott Cooper when we came to the dealership. He was very attentive and informative even answering questions we didn't know My husband and I spoke with Scott Cooper when we came to the dealership. He was very attentive and informative even answering questions we didn't know to ask. He was pushy like other salesmen we have dealt with. This was a very pleasant shopping experience. More
Walking to Riding!!! My car was down for the count :( I inquired on-line about a car I saw in their inventory pictures,, Lugoff Toyota employee (Walter Treimann) came 10 My car was down for the count :( I inquired on-line about a car I saw in their inventory pictures,, Lugoff Toyota employee (Walter Treimann) came 10 miles and picked me up to go look at the car. No way could I afford such a beautiful car, every one at Lugoff Toyota went over and above to help me go from walking to riding, drove that car home !!!! Thank you Walter and every one there that helped me get that car. Hey folk, I have been white headed many years now, never been treated so nice at an automobile dealership !!!! More
Thank You Thank you for helping me with my new van. Everyone we dealt with was great especially Walt Treimann who was our salesman. We'll definitely send frie Thank you for helping me with my new van. Everyone we dealt with was great especially Walt Treimann who was our salesman. We'll definitely send friends to Lugoff Toyota More
Purchased new 2017 Toyota Tocoma Very helpful, great service and very easy to deal with. Always have had good service at the Lugoff Toyota dealership. Tyrone Davis was great to deal Very helpful, great service and very easy to deal with. Always have had good service at the Lugoff Toyota dealership. Tyrone Davis was great to deal with and I a very pleased. J.C. Hodge More
Job Well Done! Thanks Tyrone for helping me and my family with selecting an SUV at a difficult period in our lives. Your professionalism and patience truly made a di Thanks Tyrone for helping me and my family with selecting an SUV at a difficult period in our lives. Your professionalism and patience truly made a difference and we appreciate help with making the right choice! You are the best! Regina Thurmond More
Blatant Lies While I was shopping around for a new car, I was given an extremely low quote from this dealer. Suspicious, I asked several times what extra fees or c While I was shopping around for a new car, I was given an extremely low quote from this dealer. Suspicious, I asked several times what extra fees or charges were not included that might be added on later, but was assured that the quote was legit and all that was missing was tax, title, and tag. Then, when it came time to sign papers, suddenly a strange $1600 "location fee" popped up. As soon as I was able to rid of that, another $1600 for "accessories" appeared (these accessories amounted to little more than carpet mats and detailing...I've seen similar packages from other dealers for around $400). These were the exact type of fees I was asking them to disclose, and they intentionally decided not to. They flat out lied. I am hoping this was some sort of mistake, but my sense is that they were trying to get me in the door by undercutting every other dealer, and then make that money back in bogus fees and charges. That is manipulative, shady, and dishonest. I find this, on its own, to be enough to warrant a one star rating. But what really bothers me is the blatant lying. Because of this, Lugoff Toyota has lost my business for life. I would highly recommend that others doing business here be weary of everything this dealer tells you. More
Excellent experience It was a wonderful experience dealing with Mr.Tyrone Davis. I have bought two brand new cars and Mr.Tyrone had provided services as per our expectatio It was a wonderful experience dealing with Mr.Tyrone Davis. I have bought two brand new cars and Mr.Tyrone had provided services as per our expectations. He was very friendly, polite, knowledgeable on the questions we posed him, given an effective orientation about the features in the car. I recommend Mr.Tyrone to any of my friend who is willing to buy a car. And I look forward to buy Toyota cars in future and it would through Tyrone Davis More
Great Service Just signed a contract on a 2011 Ford Edge and Kaitlan was great! Very personable, professional and gave great customer service. She was very knowledg Just signed a contract on a 2011 Ford Edge and Kaitlan was great! Very personable, professional and gave great customer service. She was very knowledgeable about the vehicles as well. We were pleased! More
Great Customer Service Thank you for your exceptional customer service Tommy Lee and Kaitlan Collins, Ira. I walked in and was greeted at the door and walked out to my new c Thank you for your exceptional customer service Tommy Lee and Kaitlan Collins, Ira. I walked in and was greeted at the door and walked out to my new car by Kaitlan. You all are the best! More