Lugoff Toyota

5000 mile check up I received a call from the dealership to schedule my 5000 mile checkup. After I made the appointment, I mentioned that I might be interested in step u I received a call from the dealership to schedule my 5000 mile checkup. After I made the appointment, I mentioned that I might be interested in step up bars for my truck. When I got to the dealership, Tommy Hancok was efficient and got my truck back to the maintenance area quickly. I checked with parts and Eric had a printout ready for me with step up options and prices. While I waited, I had a nice conversation with Tommy Lee and Cody DeBruhl about how fair they were about price and trade in when I purchased my Tacoma from them in June and Ira Thomas was also very thorough and quick with financing. Great dealership. Great experience More

Excellent experience would definitely come back again Wevery leased a 2015 Toyota Camry. The service at Lugoff Toyota was excellent I definitely recommend Walter and the Lugoff team to anybody interested Wevery leased a 2015 Toyota Camry. The service at Lugoff Toyota was excellent I definitely recommend Walter and the Lugoff team to anybody interested in buying or leasing a vehicle! More

Honest, patient and professional We have had great experiences with both a lease and a purchase process. The leasing process took a little longer because it was a first time experienc We have had great experiences with both a lease and a purchase process. The leasing process took a little longer because it was a first time experience and everyone was very patient with all our questions and concerns. Bottom line: we left each time with a new vehicle and everyone from sales, management, finance and service has been terrific! Jamie Gardner went over and above to be sure we got what we were looking for. For the first service on my new vehicle, I expected to be there for a while but got to work on time! More

Most Honest and Reputable!! My service was so wonderful, I hugged the Service Representative. I was about to cry, because I expected the worst and got the best! Awesome!!!! My service was so wonderful, I hugged the Service Representative. I was about to cry, because I expected the worst and got the best! Awesome!!!! More

Effortless, pleasant, will repeat business Tyrone stayed after hours to help us find a new car due to our busy work schedules. He was very patient and professional. We planned on only looking Tyrone stayed after hours to help us find a new car due to our busy work schedules. He was very patient and professional. We planned on only looking but purchased on the spot due to Tyrone's extra effort and hospitality. More

Hospitable straight shooting and accommodating. I have had a good experience with Lugoff Toyota. From purchasing my Tacoma to the routine maintenance visits we've had, they have taken good care of I have had a good experience with Lugoff Toyota. From purchasing my Tacoma to the routine maintenance visits we've had, they have taken good care of me and my family and our new truck. The service staff are great and are always a phone call away. They go over and above to help the customer. More

Great Experience. Very good experience with Jamie Gardner. He was very nice and professional and attended to all our needs. Even listened to my husband argue (I praise Very good experience with Jamie Gardner. He was very nice and professional and attended to all our needs. Even listened to my husband argue (I praise him for that). Would gladly recommended Lugoff Toyota and it's salesmen. This is the third vehicle I have bought from them in the last three years. More

Great experience with Lugoff Toyota! We went to Lugoff Toyota looking at a specific used car we had seen in their inventory. The sales people were very helpful, low pressure and were gre We went to Lugoff Toyota looking at a specific used car we had seen in their inventory. The sales people were very helpful, low pressure and were great to work with. The finance guy was very helpful as well. We were very glad to be able to use a local dealership and have such a great experience! More

Good Experience Buying Used Truck As a single lady I decided to purchase a small truck to help around my house. After a bad experience with a dealer in Columbia, I dreaded trying ag As a single lady I decided to purchase a small truck to help around my house. After a bad experience with a dealer in Columbia, I dreaded trying again. However, the sales people at Lugoff Toyota treated me with kindness and respect. The truck I purchased was just what I needed. I would definitely recommend them when purchasing a vehicle. More

EXCEPTIONAL Customer Service! From the moment I drove on to the lot, Kaitlan was there pointing me to the closest parking spot. She helped me and stayed with me from start to fin From the moment I drove on to the lot, Kaitlan was there pointing me to the closest parking spot. She helped me and stayed with me from start to finish. She displayed warmth, caring, fantastic listening skills, and stayed with me, being both friendly and encouraging and positive when I expressed doubt. I had limited expectations due to my own personal challenges, but , along with Cody the sales manager, and Wael the finance man, I not only got a GREAT deal on my trade in, I also drove off in a fantastic Camry, feeling both excited and cared for by all involved. They treated me like family and did not make me feel uncomfortable with any upselling strategies. I was in customer service for nearly 20 years. Kaitlan, along with her support team are absolutely the BEST I have ever dealt with. I HIGHLY recommend Lugoff Toyota and Kaitlan and crew, especially! Thank you for making it such a great experience! More