
Lugoff Toyota
Lugoff, SC
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Great Customer Service I dealt with David for several days before making the decision to purchase and he went above and beyond to be answer any questions or request I had. H I dealt with David for several days before making the decision to purchase and he went above and beyond to be answer any questions or request I had. He was never pushy and always very responsive. I'd recommend David to anyone I know and look forward to doing business with him again in the future. More
Excellent Customer Service I just love this dealership!! The staff is very friendly, attentive, and knowledgeable. I had the pleasure of meeting Jamie, Ira, Wally, and Ralph. Th I just love this dealership!! The staff is very friendly, attentive, and knowledgeable. I had the pleasure of meeting Jamie, Ira, Wally, and Ralph. They work very well together as a team to assist with your car buying experience. Jamie Gardner is one of the best car salesman I have met in a while. He is friendly, honest, and genuine. I recommend this place to anyone who is looking to get a new/used car. I just purchased my second car from this dealership. More
Great experience People were very knowledgable and helpful. Took me out of my 08 and put me in a 2016, i have no complaints. Overall i had a good experience. People were very knowledgable and helpful. Took me out of my 08 and put me in a 2016, i have no complaints. Overall i had a good experience. More
Outstanding experience! It was well worth the trip from Chapin, SC to Lugoff Toyota. Jamie Gardner was knowledgeable, courteous, honest and patient in helping us purchase our It was well worth the trip from Chapin, SC to Lugoff Toyota. Jamie Gardner was knowledgeable, courteous, honest and patient in helping us purchase our new Toyota Camry. We got the price we wanted for our trade and a great price on our new car. Make the trip to Lugoff and ask to see Jamie, he'll treat you right! More
Best Experience buying a car we have ever had After totaling our Toyota Van, we went to Lugoff Toyota to "look at a replacement" From the time we entered the doors at Lugoff Toyota,, our represent After totaling our Toyota Van, we went to Lugoff Toyota to "look at a replacement" From the time we entered the doors at Lugoff Toyota,, our representative David A. Acevedo, did everything to make our experience worth while. He worked wtih us for the best price. Together with his manager, Ralph Harper, we reached the price within our budget. The Business Manager, Ira Thomas worked with us on our financing and made it possible for us to drive away with our van even before the insurance check arrived. David was exceptional! He greeted us immediately, answered all our questions, was very courteous and , respectful, More
Great Experience I live in Charlotte NC, about 100 miles from this dealership. They had a 2015 Chevrolet SS for sale that I located online. I worked through the Intern I live in Charlotte NC, about 100 miles from this dealership. They had a 2015 Chevrolet SS for sale that I located online. I worked through the Internet manager Cody who for almost 2 weeks was very patient as I tried to get a deal that worked for both sides, and assisted with all questions I had. 2 weeks after locating the car I drove the 100 miles to see the car in person and drove out with the car I fell in love with online. They all were patient, helpful and even a few weeks after the sale I still feel as if Cody has my best interest in mind and has followed up with a few questions I had after the sale. Most places forget your name once the deal is done, but not here!! More
NOT HAPPY WITH THE AFTER SERVICE OF THE VECHILE Tommy Lee was my sales person who was great. Ira Thomas was my sales person who was great. As far as the service department I have little faith. I pur Tommy Lee was my sales person who was great. Ira Thomas was my sales person who was great. As far as the service department I have little faith. I purchased a 2010 Chev traverse that some one had traded in. The service department didn't do a good job on checking the vechile out. The air was not working and I had to pay for some of that cost. The kicker was the timming belt/chain needs to be replaced. I got the extended warranty. I took my car to Capitol Chev where I'm with out a car and was told that I could get a loner with I took it when I called Megan she said NO they would not give me a loner for this.Its like once you signed it's no longer there problem. More
Excellent customer service I was in the market for a 2016 Highlander. I must admit when I came to this dealer the winter the finance manager was not willing to bargain. I decid I was in the market for a 2016 Highlander. I must admit when I came to this dealer the winter the finance manager was not willing to bargain. I decided to go back yesterday and was greeted by Tyrone. I must say excellent customer service! He wasnt too pushy and was very understanding of what I was willing to spend and my must have in my mew vehicle. (Not to mention this is my 1st purchase in over 12 years)He made the buying process easy and the vehicle I wanted affordable. Then Cody stepped in to seal the deal. Thanks a ton you guys! More
Awesomeness These people here go above and beyond Thier skills to help someone get what they want .. Tommy and Matt ... omg you guys are so awesome ... Tommy brou These people here go above and beyond Thier skills to help someone get what they want .. Tommy and Matt ... omg you guys are so awesome ... Tommy brought the new truck to us an hour and half away with paperwork to do a lease .. my hubby as soon as Tommy drove clear here to accommodate us . Tells Tommy we are going to finance .. so poor Tommy wasted his whole day driving clear to us to have to go clear back redo all paperwork and stays over with Matt 2 hours after dealership had closed just to sell us this awesome truck !° they bent over backwards literally just for us ... this means a lot to me .. these are very special guys with big hearts .. even tho I apologizedon't for all our "confusion " my husband and I gave them .. they were so considerate and just so polite to everything... thank you guys .. I hope alot more people will see how this dealership goes above and WAY beyond any other dealership to meet the needs of aggravating customers like me and my hubby that just couldn't make up our mind. They are so kind and professional.. I have never seen a dealership that took care of us like lugoff ford did !! Thank you Tommy and Matt... you and your dealership are beyond and above awesome !!!!! More
Car Purchase I purchased my car with the assistance of Tyrone and Ira and I was very pleased with the outcome. Tyrone and Ira I recommend them to anyone in helping I purchased my car with the assistance of Tyrone and Ira and I was very pleased with the outcome. Tyrone and Ira I recommend them to anyone in helping with purchasing a new car More