Lugoff Toyota

We live in Aiken, SC and had been looking for a Avalon for awhile. We found a new Avalon on Autotrader.com and liked the price we saw. I called Lugoff Toyota and had the pleasure of speaking with a very for awhile. We found a new Avalon on Autotrader.com and liked the price we saw. I called Lugoff Toyota and had the pleasure of speaking with a very energetic lady named Jennifer. I told her what we found on line and asked if it was in stock she said yes. We drove 1 1/2 hours to the dealership to test drive this car. Jennifer help answer our questions and was such a pleasure to do business with. When we arrived we were met with friendly smiling faces eager to help. We ended up purchasing a very nice Avalon at a good price. I wish to thank the sales staff, Jennifer, Tyrone, Ralph and Avery everyone had a very special part in our decision and our satisfaction when we purchased this car. If you want a good experience, please visit Lugoff Toyota. Would I do this again...... oh yes! Wonderful experience, great people to deal with. I had a good time :) Thank you so much! More

HE WAS ON HIS JOB. HE WAS THERE THE WHOLE TIME WITH ME THRU IT ALL . I THANK HIM FOR BEING THERE WE NEED MORE PEOPLE LIKE HIM. THRU IT ALL . I THANK HIM FOR BEING THERE WE NEED MORE PEOPLE LIKE HIM. More

I went to Lugoff Toyota to purchase a late model, slightly used Tacoma truck for me and a new Rav4 with all the bells and whistles for my wife. The used car Mgr., Ralph Harper, greeted me at the doo slightly used Tacoma truck for me and a new Rav4 with all the bells and whistles for my wife. The used car Mgr., Ralph Harper, greeted me at the door and found me a really clean 2013 Tacoma with only 16,000 miles on it. Exactly what I wanted for my local use. He turned me over to Ms. Alicia Martin of the new car sales staff. Ms. Martin found me a beautiful 2013, new, fully loaded, top of the line Rav4 that I purchased for my wife and to use when we travel, which is quite often. Ms. Martin stayed over three hours past normal closing time and so did Jennifer McElveen and Erika McFarland who handled all the financing paperwork. I paid cash the next day for the Tacoma and drove it home and, while there, took ownership of the financed (about 12 hours turnaround for Erika McFarland to have completed approval, paperwork process) Rav4. The next day Alicia Martin delivered the new Rav4 to my home and thoroughly briefed this old guy on all the features (mechanical, electrical, and digital) this vehicle has. My overall buying experience can be rated as excellent because from when I walked in the door to the final home delivery of the Rav4 I was treated to a friendly, courteous, and knowledgeable staff who catered to my every need and answered all my questions to my complete satisfaction. Toyota of Lugoff recently underwent a grounds and building renovation, increased their on site inventory tremendously, and have a complete service department with certified Toyota mechanics. Lugoff, SC is not a big town but it has a heckuva Toyota dealership. Come visit Lugoff and see for yourself. You won't be disappointed. W. Moore Lugoff, SC More

The Lugoff Toyota associates were extremely helpful! We love our new truck. They went above and beyond to find us the right color, style and great price. Each person we worked with during the process was c love our new truck. They went above and beyond to find us the right color, style and great price. Each person we worked with during the process was courteous and generous. We had a great car buying experience! Thank you Tyrone, Matt, & the rest of the Lugoff Toyota team! More

Hello LugOff Toyota, On January 17, 14 my husband and I Hello LugOff Toyota, On January 17, 14 my husband and I decided to purchase a small vehicle for traveling long distances. My wonderful husband resea Hello LugOff Toyota, On January 17, 14 my husband and I decided to purchase a small vehicle for traveling long distances. My wonderful husband researched dealerships in the South Carolina, area and finally found LugOff Toyota, he was so excited that he would not let me come in the house, he tells me that I must meet Ira, I am thinking who is this person and why do I need to meet him/her, so off we go, When we arrived we were met by friendly energetic salespeople who immediately ask how could they be of assistance in a extremely professional manner. No less than two minutes a wonderful lady approach us and stated let get started to see how we can help you today. Mrs. Alicia Martin immediately got started, she ask us what we wanted and what was our budget line. I was skeptical at first however, Mrs. Martin assured us that she would work out something for us and she did that is when we got to meet and greet Mr. Britt a knowledgeable representative who took us step by step through the purchasing process. Thank You Alicia and Avery for your Outstanding customer service, being knowledgeable about your products and services for the state of South Carolina. I would most definably recommend LugOff as the dealership when making an investment in a reliable car and for the best customer service culture I have experience since being in this state. BUT, I am a all Texas sports Fan! Go Cowboys they will come back strong I just know they will. Thank You, Alicia and Avery !!!! ..... More

Our experience with Lugoff Toyota was excellent. Our experience with Lugoff Toyota was excellent. Jennifer McElveen & Erika McFarland are so professional, and took great care to ensure we were Our experience with Lugoff Toyota was excellent. Jennifer McElveen & Erika McFarland are so professional, and took great care to ensure we were completely happy with our selection. We have a high confidence in Lugoff Toyota and look forward to doing business with them. Ronger & Linda Truesdale More

On 30th December,2013 I drove 70 miles to the Dealership with a Truecar.com certificate to buy a new sedan.My goal was to limit my monthly payment around $200.00 with my trade in Saturn 2007.We started with with a Truecar.com certificate to buy a new sedan.My goal was to limit my monthly payment around $200.00 with my trade in Saturn 2007.We started with Toyota camry LE but the payment option was higher than my goal after taking care of a down payment of $3500.00.Any way I took a test drive with Megan Allen.She was very courteous and helpfull during the whole process of my car buying.Finally,Matt Baker showed me Hyandai Sonata 2013 with 3700 miles.I liked that car and took a test drive with megan. Now the time was for Erica Mcfarland to get the whole process done,there was some computer trouble but Erica handled it professionally with a smile on her face all the time. More

I was very impressed with Lugoff Toyota. Electra was friendly and helpful, and very patient as we looked at several different cars. After finding one we like, we ended up walking away from the offer as friendly and helpful, and very patient as we looked at several different cars. After finding one we like, we ended up walking away from the offer as the general rule usually applies: never buy from the first place you go. After continuing to research online, Lugoff Toyota seemed to offer the best price for the car I was looking for. After several "aggressive" car-shopping days, I inquired if I could still purchase the car at the original offer. Lugoff Toyota honored that request. This was probably what impressed me the most as very few dealerships would be willing to do that. Jennifer was great in walking me through the process as this was my first car purchase. I highly recommend Lugoff Toyota for your next car purchase. Driving from Irmo, SC was worth it! 5 stars for customer service, friendliness, experience, and price. Thanks Electra and Jennifer! Tracie More

Hi there! Today I had a very bad experience with the Hi there! Today I had a very bad experience with the Lugoff Toyota today. I tried to call Ira G and Cody over phone before I went there. Cody told m Hi there! Today I had a very bad experience with the Lugoff Toyota today. I tried to call Ira G and Cody over phone before I went there. Cody told me that he will honor the true car price. So I drove 45 min. They had the exact same vehicle. They than added 1) 1800+$ some paint protection and fabric spray service, that I must have to buy, and 2) deny the Toyota incentives and AAA discount. So the price came 3300$ more the true car OTD price. After a lot of arguing the paint and fabric service came down to around 900$ and they accepted the AAA discount. Still it was 2000$ more. At last I offered 1000$ more than the true car price. But they didn't accept that. I am really frustrated with their service. I will definitely write reviews and let people know about their dishonesty in everywhere possible. I should mention that Clyde was a nice guy and he showed me the vehicle. Thanks. -Alam More

Alicia Martin was one of the sweetest salespeople I have ever encountered. I didn't feel pressured at all. She was very friendly and went out of her way to make my buying experience a REAL pleasure. This ever encountered. I didn't feel pressured at all. She was very friendly and went out of her way to make my buying experience a REAL pleasure. This is a very rare thing when car buying. She answered all my questions and was very honest and personable. She and Mr. Harper worked their magic and were able to make me "an offer I couldn't refuse!" :) with an excellent trade-in value for my car which completely amazed me. I had already done research and had a good idea of the market value of my car. I was totally blown away and wound up buying the new car on the spot....and I had originally come in just to look at a red vehicle I had noticed on a prior visit. This was the first vehicle I have purchased from Lugoff Toyota...but you can bet I will be back. I had been bringing the old car in for service for many years and had grown to know and trust Perry for his outstanding professionalism, honesty, and guidance in keeping it running well. The team at this dealership is amazing and I highly recommend them!! More