Lugoff Toyota

I initially saw the vehicle i was interested in on AutoTrader.com, i gave the number listed there a call and began the transaction. After sending pictures of my possible trade, the salesman and i wer AutoTrader.com, i gave the number listed there a call and began the transaction. After sending pictures of my possible trade, the salesman and i were able to reach an agreeable deal over the phone. This was nice because i knew what the deal was before i ever even set foot on the dealership property. Upon arrival they had the car cleaned up and ready for a testdrive and the salesman met me immediately and we began the process. It was kind of busy so after all the initial paperwork was done it did take a while to get into the office of a business manager to finish the deal but it wasn't a terribly long wait. I felt that the deal was fair and honest and i would recommend this dealership to others. I didn't mention that i drove 2.5 hours one way to get the car i was wanting. The only thing i can think that would be more helpful is if there were some invitations for beverage or snack while i waited and i had to ask where the restroom was as opposed to initially being shown where it was. Overall i am pleased with the transaction and am glad i made the trip and the purchase. Cody got everything set up for me and was extremely knowledgeable about the vehicle and taught me quite a bit about it during the test time, Brian stayed with me during the paperwork and helped me transition from my trade to the new car, and Allen got me a very excellent deal on financing and warranty. Great dealership and great people down in Lugoff. More

Our Sales Associate, David McNamee, was extremely knowledgeable of many different automobile makes & models. He was extremely professional, accommodating & friendly. My wife & I will definitely recom knowledgeable of many different automobile makes & models. He was extremely professional, accommodating & friendly. My wife & I will definitely recommend David & Lugoff Toyota to everyone we know needing a car. It was actually an excellent experience all around which is certainly not typical when purchasing a vehicle. More

My wife and I had been thinking of buying a Toyota Highlander for about a year. After visiting several local dealers and checking prices on Consumer Reports, we decided to go with Lugoff Toyota as th Highlander for about a year. After visiting several local dealers and checking prices on Consumer Reports, we decided to go with Lugoff Toyota as their price was the lowest. We were pleasantly surprised at how nice the new store was and we were especially pleased with the friendliness of the sales staff. Cody Debruhl, the internet salesman was my initial contact via email. At the store we met Walter Trieman and he showed us the inventory. Walt was extremely helpful and courteous. He was not pushy and after a test drive he let the car sell itself. Once we decided to purchase, Walt turned us over to Trevor Reames the finance manager. Trevor was not pushy either, and explained additional warranty options. We especially appreciated the friendliness and courtesy extended by the sales staff and finance manager. My wife has diabetes and other physical ailments that limit her stamina and endurance. The courteous and friendly staff made our buying experience a joy. More

This is the first time I've ever dealt with a car dealer by myself. I used to buy car through my nephew, a great mechanic. But Trevor and Wally made it so great an experience by their friendliness, d dealer by myself. I used to buy car through my nephew, a great mechanic. But Trevor and Wally made it so great an experience by their friendliness, dedication, and (southern) hospitality. Their smiles and warm greetings were so contagious. Besides, everyone in the dealer was so welcoming. Thank you for helping me buy a great car for the first time in my life. More

The sales team was very friendly and helpful and was happy to answer any questions I had. I did not feel pressured during my visit. happy to answer any questions I had. I did not feel pressured during my visit. More

When I first walked in, I was asked "How may I help you"? I was visiting my cousin, and had no idea of purchasing a car. My husband and I talked about it along with my cousin. Everyone in the dealershi you"? I was visiting my cousin, and had no idea of purchasing a car. My husband and I talked about it along with my cousin. Everyone in the dealership was nice and know what they were talking about. We test drive a 2013 Camry along with Glenn Gardner. I fell in love with the car. In the past we had 5 Toyotas in my family. They last longer and the company stand behind their name. Matt Baker gave us a very good deal and Glenn did his job for us to the best of his ability. I have never been to this dealership before and I will recommmend customer. I will be going back again in about 6 months for my daughter. My overrall experience at this dealership was well worth the drive (145 miles). ' More

When my husband and I realized that the baby we were about to have could not ride in an old truck with only a front seat, we searched online for a dependable used, well-priced vehicle for weeks. We came about to have could not ride in an old truck with only a front seat, we searched online for a dependable used, well-priced vehicle for weeks. We came across a 2004 Subaru Outback at Lugoff Toyota. We called the dealership before heading out there to make sure the Subaru was still available and spoke with Ira. Ira said he'd have the car ready for a test drive when we got there. The car was ready and waiting and we quickly checked it out and got on the road. Ira was super friendly and he made the process easy and fast for us. My husband was worried on the drive to the dealership because he's never bought a car before (always had hand-me-downs). However, his worries were quickly erased. Ira was easy to get along with and answered all our questions. My husband loves his Subaru and we have peace of mind that the baby (soon to be arriving) will be safe when traveling.Thanks Ira and Lugoff Toyota for everything! More

I am so very pleased that we were able to work with Megan Allen when we traded for our new Highlander. From Lugoff Toyota's very first response to the Consumer Reports Internet request, to the final paperwo Allen when we traded for our new Highlander. From Lugoff Toyota's very first response to the Consumer Reports Internet request, to the final paperwork and delivery of a temporary car until ours is ready; Megan was professional and customer focused and the best advocate we could have requested as we worked through the trade. Megan worked with us by phone to ensure our 60 mile drive to Lugoff was likely to result in us getting the car we wanted at the best price. She helped us find the right car in the right colors and helped us think through the pros and cons of options. She was quick to get help from her coworkers whenever she could not answer a question. She was an advocate for us with the Sales Manager as we discussed price. Finally, she worked with me after we left when I remembered questions and concerns. She satisfied all our needs and is a real asset for Lugoff Toyota. We will pick up our new SUV tomorrow and I know we will be very happy with it! More

We were given exceptional service, very friendly atmosphere and employees, will recommend. Love and enjoy our Toyota it is such a smooth and comfortable ride. atmosphere and employees, will recommend. Love and enjoy our Toyota it is such a smooth and comfortable ride. More

I had a wonderful experience at Lugoff Toyota a few weeks ago. I was helped by Alicia Martin, a very friendly and knowledgable salesperson. She assisted me in finding a safe and reliable car for my family. A ago. I was helped by Alicia Martin, a very friendly and knowledgable salesperson. She assisted me in finding a safe and reliable car for my family. After expressing my needs to her she found me the perfect car at an affordable price. She made me feel very comfortable, which is important to me because I found the car dealers in Columbia to be pushy. I was also helped by Trevor Reames during the finance process, he was also very friendly and worked diligently to get me to a payment plan I was comfortable with. I would recommend these two individuals to anyone looking for an automobile. What more can you ask for? An amazing sales experience, and an amazing car! More