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Lugoff Toyota
Lugoff, SC
2,252 Reviews
This rating includes all dealership reviews, with more weight given to recent reviews.
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August 12, 2021
Sales group was fine but a very expensive warranty was added during the financial part that was not discussed at any time nor did I sign for it. I only discovered the add after glancing at my paperwork w added during the financial part that was not discussed at any time nor did I sign for it. I only discovered the add after glancing at my paperwork when I was sending to the insurance company. Now I have to go back up to the dealership to sign papers to cancel it. I still have not received a detailed copy of the items that were included in the dealer installed options that I was charged $2700 for. More
by ST
Employees Worked With
Travis Goodwin
August 09, 2021
Another wonderful experience in the Service Department. Very professional and efficient. All the Service Department Staff is amazing. Leanne Thompson Very professional and efficient. All the Service Department Staff is amazing. Leanne Thompson More
by leanne0812
Employees Worked With
Tommy Hancock, Jesse James
August 05, 2021
Service advisor knowledgeable and great to deal with. The service personnel seem to be genuine and helpful, with a desire to help his clients with their needs service personnel seem to be genuine and helpful, with a desire to help his clients with their needs More
by Jimmysheorn
Employees Worked With
Rusty Taylor, Tommy Hancock, Jesse James
July 27, 2021
I have been coming to this Toyato shop for at least 3 years. Tommy Hancock has been my representative. Excellent I must say. Very impressive worker. Yes as long as he is there it is a joy to work with hi years. Tommy Hancock has been my representative. Excellent I must say. Very impressive worker. Yes as long as he is there it is a joy to work with him. We have become a working friend. He is the representative and I am the buyer. More
by gvlparran22@gmail.com
Employees Worked With
Tommy Hancock
July 26, 2021
Excellent Dealership!!! Very professional and friendly staff. I give my Thanks to Noah and Ralph😁 I Love my 2021 Toyota Camry❤️❤️ Toyota Lugoff is the Best!!! staff. I give my Thanks to Noah and Ralph😁 I Love my 2021 Toyota Camry❤️❤️ Toyota Lugoff is the Best!!! More
by tpatterson9
Employees Worked With
Ralph Harper, Tommy Lee, Noah Thompson, Heather Hagan
July 21, 2021
I can't recall a bad experience, just excellence. The service team had been consistently helpful and not pushing extra services, though so keeping me informed. I like to wrench on most of my 4Runner's n service team had been consistently helpful and not pushing extra services, though so keeping me informed. I like to wrench on most of my 4Runner's needs myself. I've found the team equally willing to hero and answer questions regardless of if it's then or me under the hood. I also appreciate that they've always been willing to let me speak directly with the mechanic who is/has worked on the vehicle. Addituonslly, sometimes I want them to do the work in order to get a second set of eyes across the entire truck or if the task is beyond me. I appreciate that they don't require me to use their fluids etc, so I save a lot on some services by bringing my own items which match the user manual requirements. In all, I recommend them if you specifically need to go to a dealer. More
by 101stAir
Employees Worked With
I recommend ensuring all of the faces are next to these rating options. Without it you will loose data or get bad results. Worst case, the wrong employee will be blamed for some issue and you'd never know they had the wrong guy. , Tommy Hancock, Jesse James, Mike Swofford, Mike Coral
July 17, 2021
Great experience with Tyrone and all the other Toyota employees! Thanks for the great service and getting me in the car I’ve been dreaming of. employees! Thanks for the great service and getting me in the car I’ve been dreaming of. More
by Jetset501
Employees Worked With
Tyrone Davis, Cody DeBruhl, Tommy Lee, Tommy Hancock
