Lumberton Honda
Lumberton, NC
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206 Reviews of Lumberton Honda
Great experience from both Kent and Tyrone. Found the car online located in Fl. Kent got it shipped up here right away. Did everything over the phone until the car arrived. Tyrone was very personal and easy online located in Fl. Kent got it shipped up here right away. Did everything over the phone until the car arrived. Tyrone was very personal and easy to get a hold of. Kent went above and beyond fixing the tent on the back window and had the paint on the car looking extremely nice (I think it’s called paint rejuvenation). Overall a great experience. More
Our sales rep was excellent. Explained everything in very much detail. The entire process was very well managed and the dealer ship overall gets a 5 star rating from my wife and I. much detail. The entire process was very well managed and the dealer ship overall gets a 5 star rating from my wife and I. More
The salesperson I had said and did Everything to sale me the car..once I got the car the follow up communication was poor. It’s almost about to be a month since having my car I had to keep calling the deale the car..once I got the car the follow up communication was poor. It’s almost about to be a month since having my car I had to keep calling the dealership about the work that still needed to be done to the car. Also my sales person did not follow through with their word which was disappointing. Other than that I love my car. The employees just need to be more considerate and concerning towards their consumers rather then just trying to sale the product customer still needs to be satisfied before, during, and after the fact. More
I received excellent service. My young lady was very friendly and knowledgeable. I would love to have her again! Thanks for your superb service! friendly and knowledgeable. I would love to have her again! Thanks for your superb service! More
I was a long time happy customer of Lumberton Honda. We purchased a 2018 Pilot and my in-laws purchased a new Honda CRV and I raved about how great the dealership was to anyone who would listen. Josh, my s purchased a 2018 Pilot and my in-laws purchased a new Honda CRV and I raved about how great the dealership was to anyone who would listen. Josh, my salesman knew I was in the market for a Jeep Wrangler (for over 2 years), he finally called me to tell me he'd found one that had everything I wanted. I went down the next day to look at it on my lunch. They ran credit checks on my wife and I, gave me a trade in value, we submitted copies of our driver's license and even had USAA add the VIN Jeep to our policy to show proof of insurance. I told Josh I wanted the Jeep and I told him my wife and I would be down after we got off work to complete the deal. in about an hour after getting back, I was texted that the Jeep had been sold. I couldn't believe my eyes and thought he was joking. I've since bought a great Jeep from Dodge of Fayetteville. Lumberton Honda, you have lost mine and my families business because of not having a policy in place to avoid this from happening. When a long time customer tells you they will be back to buy it, you don't sell it out from under them. They seemed to think this was not a big deal. More

