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Lumberton Honda
Lumberton, NC
203 Reviews
This rating includes all dealership reviews, with more weight given to recent reviews.
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203 Reviews of Lumberton Honda
January 16, 2024
Excellent place to have your vehicles serviced. My advisor was April Hunt and she did an awesome job explaining wat my vehicle needed,love this dealership ❤️❤️❤️ My advisor was April Hunt and she did an awesome job explaining wat my vehicle needed,love this dealership ❤️❤️❤️ More
by Von
Employees Worked With
April Hunt
January 01, 2024
Bought a car 12-31-23. Wanted to bring it back on 1-1-2024 bc after reading the papers more closely I realized that JAY, the salesman, lied. He said he’d take the dock fee Wanted to bring it back on 1-1-2024 bc after reading the papers more closely I realized that JAY, the salesman, lied. He said he’d take the dock fee off, he did not. The $500 that I was supposed to get for my trade in did not reflect on the paperwork nor did Jay tell ME, the buyer, how much they were giving me for the trade in. He told my BF who wasn’t even on the car loan. On the website it says they have certain used cars at certain prices, that was a lie. They had NONE of the 139 used cars, well except for one. They also state on their website that they have a 72hr exchange policy, that’s a lie also. The GM said he was not honoring the 72hr exchange policy bc I signed the papers. However, anybody that would be there to exchange a car would have already signed the papers. To top it off….the key fob battery died on the way home AND all the tire sensors came on. If I’m spending 58k for a car, I expect it to be top notch and ready to go, but that’s not the case in lumberton. I’ve bought two cars in Robeson county now and I’ll never buy another. Should have stuck with the more honest group of people in Fayetteville and Aberdeen. Prices were also better in those locations. More
by Jkyates84
Employees Worked With
Jay
December 26, 2023
Because we live in Lumberton we choose lumberton Honda. MISTAKE! It was brought there for a recall. We normally get service at Bryan Honda. It required 2 visits. Something in the dash was not connec MISTAKE! It was brought there for a recall. We normally get service at Bryan Honda. It required 2 visits. Something in the dash was not connected so it made noises. There were clips on the front mats too. They were returned when we returned it the second time to the Dealership. More
by William
Employees Worked With
Haley
December 16, 2023
My experience at Lumberton Honda was good and bad. I bought my wife a nice CRV, that was the good part. The bad is like most car dealerships when they lie to ya. That’s the case here. When I talked to I bought my wife a nice CRV, that was the good part. The bad is like most car dealerships when they lie to ya. That’s the case here. When I talked to RYAN the internet manager she told me point blank that I would get $5000 more than Kelly blue book for my trade in. That didn’t happen so I was lied to. She told me management goes above and beyond to make customers happy. Well Ryan and Lumberton Honda failed on that promise therefore I will not drive an hour and a half ever again to come to Lumberton Honda to be misled and ripped off again. By the way word of mouth is a beautiful thing!!!! Just remember that!!!! More
by Mike
Employees Worked With
Ryan who was terrible but sales associate that sold us the car was nice. Can’t remember her name
