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50 Reviews of Lunde's Peoria Volkswagen - Service Center
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January 17, 2018
Service Review Friendly and courteous reception. Great follow up skills. Service process timely. Received vehicle in rapid time and in a clean condition. Decisions Friendly and courteous reception. Great follow up skills. Service process timely. Received vehicle in rapid time and in a clean condition. Decisions for future new car purchased influenced by performance of the service department. More
by AZJohn
Employees Worked With
Chris Vernon
Helpful January 10, 2018
Awesome Customer Experience! They make you feel like family, personal attention to your needs. Always makes me feel great going back to Peoria Volkswagen. This is a well establish They make you feel like family, personal attention to your needs. Always makes me feel great going back to Peoria Volkswagen. This is a well established and caring business for my needs. More
by BobaFett
Employees Worked With
Chris Vernon, Miguel Garcia
December 30, 2017
30K mile service My vehicle was due for service, Lunde got me an appointment for the very next day! They took great care of me and my car, and were VERY friendly, espe My vehicle was due for service, Lunde got me an appointment for the very next day! They took great care of me and my car, and were VERY friendly, especially considering it was 7am. The best part was getting into my car to drive home, they had fixed the digital speedometer display! It never worked before. Sometimes it's the little, unexpected surprises that are the cherry on top of great service. Thank you Lunde Peoria VW! Jill *Also, the customer service girl who took my payment was really friendly and I appreciate that. More
by Jill
Employees Worked With
Bill Grace
December 15, 2017
Honest and fair. Things done correctly the first time, hard to find any one today that can do that. Thank you, I will returning for all my Beetle needs. Things done correctly the first time, hard to find any one today that can do that. Thank you, I will returning for all my Beetle needs. More
by hjmusser
Employees Worked With
Neil Brownlee
November 30, 2017
Very customer focused We bright our car in for a minor warranty issue and the staff was very attentive, explained everything that needed to be done, and made the process ve We bright our car in for a minor warranty issue and the staff was very attentive, explained everything that needed to be done, and made the process very easy and pleasant. Our buying experience was the same with Lunde and it was good to se they were as easy to deal with when we needed something fixed. Highly recommended! More
by Rs5
Employees Worked With
Bill Grace
November 29, 2017
Great Customer Service Got in and out as scheduled with great customer service. They exceeded my expectations by explaining exactly what they would do, did it, and I left wi Got in and out as scheduled with great customer service. They exceeded my expectations by explaining exactly what they would do, did it, and I left with a beautifully washed vehicle. Tyler was very friendly and professional. Great experience. More
by Buckeye
Employees Worked With
I believe his name was Tyler
November 21, 2017
very happy customer Service advisor and service itself is always a pleasant experience. My car always comes back cleaner than when I bring it in and work is completed in Service advisor and service itself is always a pleasant experience. My car always comes back cleaner than when I bring it in and work is completed in the time frame I am given. Rides are offered to get me home and back. I feel very valued as a customer at Lunde. More
by Gramma3
Employees Worked With
Chris Vernon
July 25, 2017
Serviced on time and completed in 1 1/2 hours. Chris Vernon consistently delivers excellent service and communication re vehicle issues during service. I feel confident taking my 2004 Touraeg to Lu Chris Vernon consistently delivers excellent service and communication re vehicle issues during service. I feel confident taking my 2004 Touraeg to Lunde VW with Chris and his team performing required services. More
by KJF2
Employees Worked With
Chris Vernon
July 01, 2017
Quality Buying/Quality Service This is my third VW New Beetle, but my first time purchasing at Lunde's. Got my 2016 Limited Edition Blue Denim Beetle Convertible right off the del This is my third VW New Beetle, but my first time purchasing at Lunde's. Got my 2016 Limited Edition Blue Denim Beetle Convertible right off the delivery truck last August. Buying this beauty was a fantastic, no hassle experience. Had my first oil change/safety/systems check and their service department was equally fantatistic. They were friendly, courteous and helpful. The service was performed in the time they indicated, the waiting area was clean, with a big screen TV, snacks, coffee. And the courtesy car wash was appreciated. Love their express service lane! More
by PaulaB
Employees Worked With
Buddy Atencio
June 23, 2017
Awesome Dusty Jagar was wonderful helpful we had a tire problem and 1phonecallfixed the problem 2015 equinox tires were bad he replaced the tires and replaced Dusty Jagar was wonderful helpful we had a tire problem and 1phonecallfixed the problem 2015 equinox tires were bad he replaced the tires and replaced very happy thank you so much More
by Janice Kelsey
Employees Worked With
Chris Vernon
