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Lupient Kia Nissan

Brooklyn Park, MN

4.8
601 Reviews
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7911 Lakeland Avenue North

Brooklyn Park, MN

55445

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Showing 601 reviews

April 01, 2014

New Purchase We worked with Andrew Bursch who was attentive to all of our concerns and answered every question. Andrew was patient and professional throughout the More

by rebec
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Apr 01, 2014 -

Lupient Kia Nissan responded

Thank you so much for taking the time to give us positive feedback regarding your experience with Lupient Kia of Brooklyn Park. We make every effort to provide the very best customer service possible. Hearing from our customers that we have succeeded in this endeavor is gratifying and greatly appreciated. We hope that you will share your experience with friends and family. Also, like us on Facebook and Twitter for offers and updates from our dealership. Many thanks, Jesse Bishop – General Manager Jesse.Bishop@lupient.com 763.424.9100

March 30, 2014

My 2013 Kia Optima Hybrid The customer service aspect of it was OUTSTANDING. Two negatives I have are, first, they gave me the wrong car that they wrote up the paperwork for. S More

by PackerBacker22
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Mar 31, 2014 -

Lupient Kia Nissan responded

Thank you for sharing your experience! We strive for 100% customer satisfaction and we’re sorry to hear that your recent service fell short of that. Your feedback will help us ensure that it doesn't happen again. Your comments will be reviewed with our team and please don’t hesitate to call us if you’d like to discuss them in greater detail! Thanks, Jesse Bishop – General Manager Jesse.Bishop@lupient.com 763.424.9100

March 28, 2014

Great dealer, great customer service. Great price on a brand new 2013 kia optima hybrid. Also got 2 years of free oil changes, which was a nice surprise. More

by Ra54016
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Mar 31, 2014 -

Lupient Kia Nissan responded

Thanks so much for taking the time to share your feedback with us. We work hard to make sure our guests have a wonderful experience. At our dealership, we always strive to provide the utmost in quality and customer satisfaction, and we try our best to make the car buying experience as easy and stress-free as possible for all of our customers. We look forward to assisting you with your future sales and service needs. All best, Jesse Bishop – General Manager Jesse.Bishop@lupient.com 763.424.9100

March 26, 2014

I initially purchased a 2013 Kia Optima. I was not totally satisfied with my purchase and the team allowed me to return the vehicle, and instead I purchased a brand new 2014. I thought it would be a More

by LauryAnderson
Customer Service
Quality Of Work
Price
Recommend Dealer
Yes
Employees Worked With
Chad Marshall
Mar 28, 2014 -

Lupient Kia Nissan responded

Thank you for writing this fantastic review and giving our dealership such an excellent star rating. It is great to hear that Chaltu, Jeff and Chad were able to go above and beyond your expectations and provide you with a memorable experience. Feel free to call or stop by if there is anything else we can do for you. Take advantage of our exclusive coupons by following us on Twitter and Facebook. Regards, Jesse Bishop, General Manager Jesse.Bishop@lupient.com 763.424.9100

March 07, 2014

ON the 6th 0f march I went in to the dealership to get some work done on my 2011 kia optima the person I deal with and only is shane he is a great man and cares about the customer and makes the feel comfo More

by srwells1978
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Shane Nohr
Mar 10, 2014 -

Lupient Kia Nissan responded

We are elated to hear about your positive visit with Shane! Customer service is our top priority and we appreciate your feedback. Thank you for choosing our dealership for your automotive needs and have a great day. Best, Jesse Bishop, General Manager Jesse.Bishop@lupient.com 763.424.9100

March 06, 2014

The Customer Service was great! Everyone we came in contact was fantastic, they all had great attitudes, especially towards the end of the day when most people are struggling to get through and they al More

by KMBurnham
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Mar 07, 2014 -

Lupient Kia Nissan responded

Thank you for sharing your experience! We are committed to providing excellent customer service at all times. Your feedback helps us make sure we stay on track and we appreciate you taking the time to leave your review. Please let us know if you need anything else! Take care, Jesse Bishop, General Manager Jesse.Bishop@lupient.com 763.424.9100

March 05, 2014

I went into this dealership to shop for a used car. Chaltu approached me as soon as I walked through the door and offered me water/coffee, and asked me questions. She was so great, and made the whole p More

by Tatin
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Mar 06, 2014 -

Lupient Kia Nissan responded

Tetyana, Thank you for your recommendation! Chaltu does an exceptional job and we are thrilled to hear about your positive experience with her. Please let us know if you need anything else and have a great day! Best, Jesse Bishop, General Manager Jesse.Bishop@lupient.com 763.424.9100

February 28, 2014

From the moment I entered the dealership, I felt welcomed. Justin helped me get started on the car buying process right away. I thought I was pretty set in what I could afford and what I wanted a More

by sgahan
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Feb 28, 2014 -

Lupient Kia Nissan responded

Congratulations on your new Kia Soul! We are committed to making sure our customers are informed so they make the decision that’s right for them. We are happy you were able to get the car you really wanted and appreciate you taking the time to share your story. Please let us know if you need anything else and have a great day! Best, Jesse Bishop, General Manager Jesse.Bishop@lupient.com 763.424.9100

February 25, 2014

I had never bought a vehicle from a dealership before, only from personal sellers. I was in a time crunch so I wanted to buy from a dealership so I could get more information quickly. I called initially a More

by tvedder
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Chad Marshall
Feb 28, 2014 -

Lupient Kia Nissan responded

Thank you for the 5-star review! Customer service is our top priority and we are glad Chad was able to help you. We appreciate your business and look forward to working with you again in the future. Please don’t hesitate to contact me if you need anything and have a great day! Best, Jesse Bishop, General Manager Jesse.Bishop@lupient.com 763.424.9100

February 18, 2014

Jamie is more than I could ever ask for or expect in a car salesman. He not only met but exceeded my expectations! He kept his word and made my car buying experience as smooth as possible. No hassle, and More

by dimples11
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Feb 26, 2014 -

Lupient Kia Nissan responded

You're welcome! We all work together to make the car-buying process easy and enjoyable. Jamie does a great job and we are happy you were thrilled with his service. Please let us know if you need anything else and have a great day! Regards, Jesse Bishop, General Manager Jesse.Bishop@lupient.com 763.424.9100

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