Lupient Kia Nissan
Brooklyn Park, MN
Hours
Sales/Showroom
Monday 8:30 AM - 7:00 PM
Tuesday 8:30 AM - 7:00 PM
Wednesday 8:30 AM - 7:00 PM
Thursday 8:30 AM - 7:30 PM
Friday 8:30 AM - 6:00 PM
Saturday 8:30 AM - 6:00 PM
Sunday Closed
Service
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 5:00 PM
Saturday Closed
Sunday Closed
Parts
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 5:00 PM
Saturday Closed
Sunday Closed
Filter Reviews by Keyword
By Type
Showing 873 reviews
Rob Mayberry - best around, hands down Rob was a very friendly and low-pressure salesman who took the time to explain all of my options to me. He was very knowledgable about the products a Rob was a very friendly and low-pressure salesman who took the time to explain all of my options to me. He was very knowledgable about the products and the process, and I felt very good about my decision to purchase a vehicle from him -- so good that I ended up buying a second car from him! He'll be the only person I call the next time I'm in the market, and I feel confident about sending my friends and family to him. Ask for Rob, you won't be disappointed! More
Brian Paulson, was amazing !!! No pressure salesman. 💕 I totaled my 2012 KIA soul...Loving it as I had it was an easy choice to buy another KIA. I thought I might like a car this time, and test drove a few I totaled my 2012 KIA soul...Loving it as I had it was an easy choice to buy another KIA. I thought I might like a car this time, and test drove a few. Brian Paulson, was very patient and helpful (and didn't pressure me) which was very important to me. Definitely, a positive car buying experience. More
Love my Optima! If you are in the market for a New or Used vehicle, you must go/call to Lupient Kia and ask for Vadim! You will not be disappointed. From start to fin If you are in the market for a New or Used vehicle, you must go/call to Lupient Kia and ask for Vadim! You will not be disappointed. From start to finish he was amazing! Knowledgeable about each vehicle, patient, courteous, funny and always smiling. A shout out to David Jones for following through on his promise that "He works for You" and will get you the best deal possible. This was a truly easy process only made better by the great staff at Lupient Kia. I am now a forever customer of Lupient dealerships! P.S. Vadim, I didn't downgrade you for the Sirius Satellite or the Umbrella! More
No second guesing myself I used to go to dealerships and look around. This time I went to car soup.com saw a vehicle I was interested in and price I liked. I went to the dea I used to go to dealerships and look around. This time I went to car soup.com saw a vehicle I was interested in and price I liked. I went to the dealership then and after a test drive got the car I wanted for the price I wanted and a bonus got the trade in value of my car. More
Awesome and amazing service Just 1 day before Valentines' Day and 3 days before my birthday in February , I decided to purchase my new car. I was nerves but humble. The service w Just 1 day before Valentines' Day and 3 days before my birthday in February , I decided to purchase my new car. I was nerves but humble. The service was awesome; I was able to get what I wanted and for the amount I offer to put down without any hassle. The dealers were so respectful and easy to work with. Thank you David and Anthony for your service. You've made my day. More
Amazing customer service David definitely lives up to his reputation. He got me my dream car with very little credit history. I couldn't believe how fast everything went. His David definitely lives up to his reputation. He got me my dream car with very little credit history. I couldn't believe how fast everything went. His assistant Anthony was nothing short of amazing as well. Anthony made me feel 100% comfortable talked me through the whole process and was very humble. He's going to make an excellent car salesman himself very soon. Watch out for him as well. Just wanted to say thank you both again for getting me in my dream car in as little as 3hrs:) Extremely happy customer. More
LOVE MY OPTIMA! I purchased my car last month and couldn't believe how smoothly it went. Brian Paulson offered GREAT customer service/support to me! I am definately I purchased my car last month and couldn't believe how smoothly it went. Brian Paulson offered GREAT customer service/support to me! I am definately coming back! More
Awesome!!! A Special thank you to David Jones and Anthony Cotton for working with me. I love, love, love my new car and it was a big thanks to Mr. Jones for gett A Special thank you to David Jones and Anthony Cotton for working with me. I love, love, love my new car and it was a big thanks to Mr. Jones for getting my financed. I would highly recommend this dealership to anyone, especially those with not so great credit. More
return customer I have used this dealership before to buy 3 other Kias. The best Sales Consultant I have st this dealership has been Andrew Bursh. He always treats m I have used this dealership before to buy 3 other Kias. The best Sales Consultant I have st this dealership has been Andrew Bursh. He always treats me fair and is very helpful with everything from the time you walk in until you leave with your new car. The last time I did have Sales Consultant Brian. He was helpful with everything. However Andrew completed my sales and helped me in the end. Ask for Andrew. I will continue to use Lupient KIA for my car needs. More
This is a no-service service department I purchased a new 2015 Kia Optima in July of 2015. The car itself is pretty amazing. The issue I have is with the front end and the service department I purchased a new 2015 Kia Optima in July of 2015. The car itself is pretty amazing. The issue I have is with the front end and the service department. By the time I had 1700 miles on the car, the front tires were showing quite a bit of wear. I brought it in and was told I am driving too aggressively, there is nothing wrong with the car. At 3300 miles, the tires were now so worn they were illegal to drive on. Again, I brought it in to Lupient KIA and they told me there was nothing wrong with the car, that it is my fault. The so called inspection for the front end issue consisted of checking the alignment. There was no road test or anything else done to see why the front end pulls to the left, even when in alignment, or why the steering wheel feels like it is resisting the driver from driving the car. I then brought it to another dealer and 3 independent shops. No one can find anything to cause the excessive wear, but they refused to say it was my fault. All of them said there is a problem, they just can't find it. I went to a tire shop to purchase new tires, since Lupient KIA would do nothing for me, but fill out a tire form, and they were completely dumbfounded at a business that would blame the customer first. They too believe that there is an issue with the car, not the driver. The next issue I had was the front pads wore out in 4700 miles. When I brought it in to have it inspected, Lupient again blamed me instead of truly looking for a problem with the car. This so called inspection consisted of the mechanic taking the tires off the car and looking at the pads while still on the car. They did not take anything off and check any of the individual parts for an issue. They then wanted almost $400 to replace the front pads and turn the rotors. I did them myself. I will never buy another car from this dealer and will probably never buy another Kia due to the lack of customer service, failure to accept responsibility for a car that obviously has an issue, and the apparent policy of blaming the customer when the mechanics don't have the training to diagnose a problem. More







