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Lupient Kia Nissan

Brooklyn Park, MN

4.6
587 Reviews

7911 Lakeland Avenue North

Brooklyn Park, MN

55445

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587 Reviews of Lupient Kia Nissan

October 04, 2013

We always feel welcome when we walk into this dealership. Everyone is kind and has a smile on their face. We have purchased/leased 2 cars from Justin Thorndal, This time we purchased a used Soul. He is extr More

by Robin_Parks
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Oct 07, 2013 -

Lupient Kia Nissan responded

Mr. and Mrs. Parks - we are grateful for the loyalty you have shown our dealership and the distance traveled with each visit. Justin will be humbled to hear you speak so highly of him and to read this review. His product knowledge, dedication to customer service, and ability to personally connect with his guests make him an irreplaceable addition to our team. Congratulations on your new Soul! Should you run into any issues or have any other questions, please do not hesitate to contact Justin or any other team member. We look forward to the next time we may be of business. Until then, take care and happy driving! Sincerely, Jesse Bishop, General Manager, Jesse.Bishop@lupient.com, 763.424.9100

September 24, 2013

"There was no pressure and the salesman Jahmar Lauderdale bent over backwards for us to get exactly what we were looking for and within our budget. Best Car buying experience ever!" More

by wdalida
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Sep 25, 2013 -

Lupient Kia Nissan responded

We're humbled to know you enjoyed your time spent with Jahmar and that you had a great shopping-experience. We work hard to ensure our customers are completely taken care of and leave satisfied. Reviews like these are rewarding to read and let us know our hard work is paying off. We thank you for the high-rating and look forward to taking care of any future automotive needs. Best regards, Jesse Bishop, General Manager, Jesse.Bishop@lupient.com 763.424.9100

September 22, 2013

I had the pleasure of working with Mindy after contacting your company about internet sales. My wife and I found her to be very comfortable to work with and would recommend her to anyone looking for a new o More

by jimbog7
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Kurt in finance, Chad Marshall
Sep 23, 2013 -

Lupient Kia Nissan responded

Thank you for taking the time to share your experience with us and future buyers. We are encouraged to know you enjoyed your time spent at our dealership and we thank you for giving us a chance to prove ourselves to you. Our customers are our most important priority and we are dedicated to catering to their every need. Your satisfaction in all areas of our dealership is important to us and I'm glad to see you were treated with the respect you deserve. We congratulate you on your new Kia Sorento and hope that you enjoy driving it! Should you run into any issues or have any further questions, please do not hesitate to give us a call or stop by. We look forward to working with you again in the future. Sincerely, Jesse Bishop, General ManagerJesse.Bishop@lupient.com 763.424.9100

September 18, 2013

Great service-very interested on customer service. Listened to what I was looking for. Did not have any pressure to purchase extra add on items or extra services. More

by Egoisteca
Customer Service
Recommend Dealer
Yes
Sep 19, 2013 -

Lupient Kia Nissan responded

We take pride in the vehicle selection we have to offer our customers as well as our devotion to customer service. We are committed to our customers and their satisfaction. It is important our guests feel comfortable with their purchasing decisions, that is why we practice low-pressure sales techniques. Thank you for taking the time to leave such encouraging feedback for us and we look forward to the next time we may be of service. Best regards, Jesse Bishop, General Manager, Jesse.Bishop@lupient.com 763.424.9100

September 10, 2013

I stopped at Kia of Brooklyn Park as the first on my list of dealers to look at the Rio. I never went any further. I drove the Soul before I drove the Rio and I loved the Soul, which until I drove it, I wo More

by Deblette
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Andrew Bursh
Sep 11, 2013 -

Lupient Kia Nissan responded

We're encouraged to know your car shopping ended at Lupient Kia and we were able to exceed your expectations. Congratulations on your new Kia Soul! Thank you for keeping an open mind and allowing Andrew to show you everything we have to offer. We think you'll enjoy the new Soul very much! I will be sure to pass along your awesome feedback to Andrew and he will be pleased to know how much you enjoyed your experience. All of us anticipate your return! Drive safely, Jesse Bishop, General Manager, Jesse.Bishop@lupient.com, 763.424.9100

September 08, 2013

Went out of his way to make sure I got what I needed. Showed me cars I asked about and made recommend other vehicles based on my needs. More

by bruno1025
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Sep 09, 2013 -

Lupient Kia Nissan responded

Your satisfaction is important to us and we work hard to ensure you are happy with your vehicle and dealership choice. We are humbled to know you speak so highly of our dealership and we greatly appreciate your 5-star review. Should you need anything else, we hope you'll think of Lupient Kia of Brooklyn Park to fulfill all your automotive needs. Sincerely, Jesse Bishop, General Manager, Jesse.Bishop@lupient.com, 763.424.9100

August 06, 2013

Bayo really listened to what was important to us and worked to make it happen. We never felt presured or pushed. Over all it was a pleasant ecperience. Thanks Bayo! More

by kecee
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Bayo Mustapha
Aug 07, 2013 -

Lupient Kia Nissan responded

All of us at Lupient Kia understand the frustration that may be associated with purchasing a new car and that you don't need the added pressure from our sales team. We genuinely care about each and every customer that walks through our doors. We are more concerned with your needs and wants than a personal sale. I'm pleased to hear you enjoyed your shopping experience working with Bayo and I will be sure to pass along your positive feedback. Thank you for the 5-star review and we look forward to working with you again in the future. Congratulations on your new car and enjoy! Skip Cady, skip@lupient.com

July 13, 2013

Andrew Bursh and the entire Kia of Brooklyn Park team made buying my new Cadenza a great experience. From the moment I walked in the door they were ready to do what it took to make me happy and make a s More

by CLRHG
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Andrew Bursh, Andrew Bursh
Jul 16, 2013 -

Lupient Kia Nissan responded

What a great review to read! Thank you for taking the time to share your experience with us as well as the 5-star rating. We are dedicated to providing excellent customer service and after reading your review, it is apparent that Andrew has gone above and beyond for you. I'm glad to hear he was so helpful and contributed greatly to your successful car-purchasing experience! Should you run into any issues or have any other questions regarding your new Cadenza, please do not hesitate to reach out. Thanks again, Skip Cady, skip@lupient.com

June 19, 2013

My experience at Kia of Brooklyn Park was just wonderful. I was interested in the Kia Cadenza. My salesperson, Andrew Bursh, was very friendly, knowledgeable and pleasant, extremely low pressure--he let the More

by kdub16
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Andrew Bursh, Andrew Bursh
Jun 20, 2013 -

Lupient Kia Nissan responded

At Lupient Kia, our customers truly come first and are the most important aspect to our dealership. We strive to provide excellent customer service as well as top-notch vehicles in our inventory. Thank you for taking the time to share your experience and leaving this 5-star review. I will be sure to pass along your great feedback to those whom were mentioned! We also greatly appreciate your recommendations! We look forward to working with you again in the future as well as any friends you may send our way. Until we have that pleasure, take care and drive safely. Sincerely, Skip Cady, skip@lupient.com

June 05, 2013

The whole purchase experience was very well handled by the entire staff. Andrew was great and did a super job of introducing use to all the features of our new car. I forgot something in our trade in and More

by dickeflynn
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Andwer Bursh, Andrew Bursh
Jun 12, 2013 -

Lupient Kia Nissan responded

Thank you for taking the time to share your experience with us and this 5-star review. We are dedicated to providing quality customer service and I am pleased to hear you enjoyed your recent visit to our dealership. Please do not hesitate to contact us should you run into any issues regarding your new purchase - our doors are always open! Until we have the opportunity to do business with you again, enjoy your new car and drive safely! Sincerely, Skip Cady, skip@lupient.com

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