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Lute Riley Honda

Richardson, TX

4.8
2,643 Reviews
Lute Riley Honda is a member of the Sonic Automotive Family. Located for over the last 20 years at 1331 N. Central Expressway in Richardson Texas. Sonic Automotive, Inc. Lute Riley Honda in Richardson, TX treats the needs of each individual customer with paramount concern. We know that you have high expectations, and as a car dealer we enjoy the challenge of meeting and exceeding those standards each and every time. Allow us to demonstrate our commitment to excellence! Our experienced sales staff is eager to share its knowledge and enthusiasm with you. We encourage you to browse our online inventory, schedule a test drive and investigate financing options.
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1331 North Central Expressway

Richardson, TX

75080

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Showing 2,643 reviews

March 26, 2022

The representative was very helpful and respectful of my time. He went above and beyond and had my car washed and cleaned. It was a great experience! More

by crump_debbie
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Service Department
Mar 29, 2022 -

Lute Riley Honda responded

Hi, thank you for taking the time to leave a review for us at Lute Riley Honda. We're happy we could meet your expectations! Feel free to reach out to us if you need anything. Have a wonderful day.

March 25, 2022

Excellent customer service fast service, explained issues and recommended I take care of the issue as soon as possible More

by Viola Kirkendoll McCulloch
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Service dept
Mar 29, 2022 -

Lute Riley Honda responded

Viola, we are glad we could help! We always strive to provide top quality service to every guest, and are pleased to hear that you enjoyed your experience here at Lute Riley Honda!

Mar 29, 2022 -

Viola Kirkendoll McCulloch responded

No issues, excellent customer service.

March 25, 2022

Took care of everything while I waited even though they were very busy. Service rep was female and very good with detail! More

by Sdumois
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Angel Mercado
Mar 29, 2022 -

Lute Riley Honda responded

Hello Sdumois, we appreciate you taking the time to leave us this feedback. Feel free to reach out to us if you need anything. Have a wonderful day.

March 24, 2022

My car was totally dead…even keyless entry did not work. I had someone come out and got it started. I drove to the dealership and was greeted by a very polite service advisor. He said it sounded like a bad More

by Katkay522
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Service
Mar 29, 2022 -

Lute Riley Honda responded

We're happy you found our staff to be so supportive during your experience here at Lute Riley Honda. If you have any further questions, please don't hesitate to reach out!

March 23, 2022

Received excellent service and they also honoured the online coupon. Nice area to wait while vehicle is being serviced with free Wi-Fi. More

by Vilas
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Eduarado Gonzalez
Mar 25, 2022 -

Lute Riley Honda responded

Hi Vilas! We're so happy we were able to help you out! We can't wait to see you again, have a great day.

March 23, 2022

The service was excellent and the technician was very knowledgeable. I highly recommend taking your car here. More

by Monica Honda driver
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Julissa
Mar 25, 2022 -

Lute Riley Honda responded

Hi Monica, thank you for taking the time to leave a review for us at Lute Riley Honda. We're happy we could meet your expectations! We hope to see you soon!

March 22, 2022

Melissa is a great service representative. She helped me set up my iPhone - Bluetooth connection and reset my car radio today…. But wait! I am getting ahead of myself. We booked an appointm More

by grace’scrv
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Melissa Johnson
Mar 25, 2022 -

Lute Riley Honda responded

Thank you so much for your high rating! We're glad to hear we delivered such a great experience. If there's anything further we can do for you, we are happy to help!

March 22, 2022

The dealer was great and thorough. Although Honda probably needs to beef up some parts for a truck vs cars. Seems premature to replace struts, shocks etc. on 50,000 highway miles (no More

by richarddkettle
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Julissa Maravillo
Mar 25, 2022 -

Lute Riley Honda responded

Hello, thank you; we appreciate your feedback! We sincerely thank you for the positive review, and look forward to seeing you again soon!

March 22, 2022

Fantastic service from start to finish. Appointment was quick and easy to make. Omri is a great Service Advisor. Lute Riley Honda is definitely the place to bring your vehicle for service. More

by ggooch3
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Omri
Mar 25, 2022 -

Lute Riley Honda responded

Thank you so much for the positive review! Feel free to reach out to us if you need anything. Have a wonderful day.

March 21, 2022

My Service advisor, Mason did a great job. He took care my needs very professional. More

by prawoto
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mason
Mar 23, 2022 -

Lute Riley Honda responded

Hello, we appreciate you taking the time to leave us this feedback. We hope to be of service to you again in the future. Best wishes, Lute Riley Honda

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