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Lute Riley Honda
Richardson, TX
2,621 Reviews
Lute Riley Honda is a member of the Sonic Automotive Family. Located for over the last 20 years at 1331 N. Central Expressway in Richardson Texas. Sonic Automotive, Inc.
Lute Riley Honda in Richardson, TX treats the needs of each individual customer with paramount concern. We know that you have high expectations, and as a car dealer we enjoy the challenge of meeting and exceeding those standards each and every time. Allow us to demonstrate our commitment to excellence!
Our experienced sales staff is eager to share its knowledge and enthusiasm with you. We encourage you to browse our online inventory, schedule a test drive and investigate financing options.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 8:30 AM - 9:00 PM
Tuesday 8:30 AM - 9:00 PM
Wednesday 8:30 AM - 9:00 PM
Thursday 8:30 AM - 9:00 PM
Friday 8:30 AM - 9:00 PM
Saturday 8:30 AM - 9:00 PM
Sunday Closed
Service
Monday 7:00 AM - 7:00 PM
Tuesday 7:00 AM - 7:00 PM
Wednesday 7:00 AM - 7:00 PM
Thursday 7:00 AM - 7:00 PM
Friday 7:00 AM - 7:00 PM
Saturday 7:00 AM - 5:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 7:00 PM
Tuesday 7:00 AM - 7:00 PM
Wednesday 7:00 AM - 7:00 PM
Thursday 7:00 AM - 7:00 PM
Friday 7:00 AM - 7:00 PM
Saturday 7:00 AM - 5:00 PM
Sunday Closed
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Showing 2,621 reviews
February 10, 2022
I went for service today , great customer service , very comfy waiting area , they did more to my car than I expected , I left there feeling very safe in my car . comfy waiting area , they did more to my car than I expected , I left there feeling very safe in my car . More
by angie
Employees Worked With
Julissa maravillo
February 09, 2022
I’ve been here several years. Kyle Owens is great! My car feels well adjusted and has no issues. Communication is great and doesn’t leave me hanging! feels well adjusted and has no issues. Communication is great and doesn’t leave me hanging! More
by Anonymous reviewer
Employees Worked With
Kyle Owens
February 08, 2022
From the service manager's pleasant greeting to checkout at the end of the day, Lute Riley Honda was most impressive. They kept me informed, discovered my battery failed and provided a new one, and got all at the end of the day, Lute Riley Honda was most impressive. They kept me informed, discovered my battery failed and provided a new one, and got all fluids up to par. They even cleaned my car immaculately. As I drove away, my 15-year-old car had a new lease on life and I had peace of mind! Thank you, Lute Riley Honda! More
by Michelle
Employees Worked With
Service department
February 08, 2022
The staff is always friendly and helpful, explaining everything in terms that I can understand. They may or may not be a bit higher than other places, but this dealership stands behind its service. Rare everything in terms that I can understand. They may or may not be a bit higher than other places, but this dealership stands behind its service. Rarely have I ever had to bring my car back (I’ve bought 4 cars from here over 20 years and always go here for service) and on the couple of occasions when I did, the issue was fixed immediately. My service advisor knows me by name as does my salesman (a long term employee). More
by Gypsygirl55
Employees Worked With
Melissa Johnson
February 08, 2022
My service was prompt and efficient. I was seen by a member of the service team as soon as I drove in. Melissa Johnson explained the time it would take to effect my cars repairs and offered me an optio member of the service team as soon as I drove in. Melissa Johnson explained the time it would take to effect my cars repairs and offered me an option to wait or a shuttle. She c at me and got me when the repair was completed. She was.curious and completely professional. I am pleased with the way I was treated. More
by Lou
Employees Worked With
Service Advidof
February 07, 2022
I've had the greatest experience of service for my car with Lute Riley. I am so happy to bring my car to the dealership for my regular service and maintenance, knowing that I am in good hands. Mr. Walter with Lute Riley. I am so happy to bring my car to the dealership for my regular service and maintenance, knowing that I am in good hands. Mr. Walter and all his teams are awesome and professional. I thank all of you for the great customer service. More
by danielgonitie6
Employees Worked With
Mr. Walter, Mulu Alemayhu
February 07, 2022
You guys are fantastic. Was going to another location and oil change took almost 3 hours. We were in and out in less than 30 minutes. Amazing….excellent experience and oil change took almost 3 hours. We were in and out in less than 30 minutes. Amazing….excellent experience More
by Megamomorris
Employees Worked With
Guy from express service
