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Lute Riley Honda

Richardson, TX

Overview
Reviews
Vehicles
4.8
2,620 Reviews
Lute Riley Honda is a member of the Sonic Automotive Family. Located for over the last 20 years at 1331 N. Central Expressway in Richardson Texas. Sonic Automotive, Inc. Lute Riley Honda in Richardson, TX treats the needs of each individual customer with paramount concern. We know that you have high expectations, and as a car dealer we enjoy the challenge of meeting and exceeding those standards each and every time. Allow us to demonstrate our commitment to excellence! Our experienced sales staff is eager to share its knowledge and enthusiasm with you. We encourage you to browse our online inventory, schedule a test drive and investigate financing options.
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1331 North Central Expressway

Richardson, TX

75080

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Showing 2,620 reviews

December 23, 2021

Diverged quality services as promised, unnecessary work was appraised but not warranted.. outstanding service, highly recommended.. More

by Edwinramosrivera58ed
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Brian Weiss
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Dec 27, 2021 -

Lute Riley Honda responded

Edwinramosrivera58ed, thank you for your kind review; we are happy to pass along your comments to the team here at Lute Riley Honda!

December 23, 2021

Déalership was clean, professional and had great customers service. I was in and out in no time. More

by Tracy
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Thanh Do
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Dec 27, 2021 -

Lute Riley Honda responded

Thank you again for taking the time to let us know how we did. We hope you have a great day!

December 22, 2021

Though wait time is there, the service guy was courteous and responsive. I appreciate his service! More

by DAVID
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
I didn't know his name, but I do appreciate his service!
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Dec 27, 2021 -

Lute Riley Honda responded

Thank you again for taking the time to let us know how we did. We hope you have a great day!

December 22, 2021

Great honest service, they always explain exactly what needs to be done on my car and why. More

by Stan
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ke Chen, David Strawn
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Dec 27, 2021 -

Lute Riley Honda responded

Hi Stan, we are very happy to have provided you with such a positive experience! We can't wait to see you again, have a great day.

December 21, 2021

There were long lines at Express Service, but the service tech was friendly and professional. Free first oil change and free car wash with recently purchased vehicle, which I appreciate. It took a little lon More

by Satisfied Customer
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Unknown
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Dec 27, 2021 -

Lute Riley Honda responded

Satisfied Customer, thank you for your kind review; we are happy to pass along your comments to the team here at Lute Riley Honda! We hope to see you soon!

December 21, 2021

Excellent service! The service person went out of his way to honor my appt. He talked with me afterwards explaining the oil type used. I was very pleased with this trip’s service. I will return for my next o More

by sondraroseborough
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Kyle Cannella 5 stars
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Dec 27, 2021 -

Lute Riley Honda responded

Sondraroseborough, your wonderful feedback and rating mean a lot to us. Until the next time we meet, take care!

December 21, 2021

Very quick and professional. I was pleased with every aspect of service. My advisor was great at letting me know what was covered on my service policy. More

by shelleysin
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Service advisor.
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Dec 27, 2021 -

Lute Riley Honda responded

Hi Shelleysin! We're so happy we were able to help you out! Thank you again for letting our team know how we did! We look forward to helping again in the future. Take care!

December 20, 2021

They are awesome people if one of them don’t fix it there is always one that has the solution More

by Makaz75
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Service
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Dec 27, 2021 -

Lute Riley Honda responded

Thank you again for taking the time to let us know how we did. We hope you have a great day!

December 20, 2021

The guy who took my info was cordial and very professional. Very pleased with customer service. More

by sandraseaman3476
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Michael Mason
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Dec 21, 2021 -

Lute Riley Honda responded

Hi Sandraseaman3476, we are very happy to have provided you with such a positive experience! Thank you so much again for your feedback! We hope you have a great day!

December 19, 2021

Always take great care of us for 22 years. Melissa in service department is amazing. More

by Car collector
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Sales 5 star
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Dec 20, 2021 -

Lute Riley Honda responded

Car Collector, reviews like this give us motivation and help us ensure we provide high-quality care. Please don't hesitate to reach out to us if there's anything more we can do!

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