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Lute Riley Honda

Richardson, TX

4.8
2,646 Reviews
Lute Riley Honda is a member of the Sonic Automotive Family. Located for over the last 20 years at 1331 N. Central Expressway in Richardson Texas. Sonic Automotive, Inc. Lute Riley Honda in Richardson, TX treats the needs of each individual customer with paramount concern. We know that you have high expectations, and as a car dealer we enjoy the challenge of meeting and exceeding those standards each and every time. Allow us to demonstrate our commitment to excellence! Our experienced sales staff is eager to share its knowledge and enthusiasm with you. We encourage you to browse our online inventory, schedule a test drive and investigate financing options.
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1331 North Central Expressway

Richardson, TX

75080

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Showing 2,646 reviews

April 18, 2019

Don't waste your time! Told me that I was approved, took all of my documents that was requested and also paid a downpayment as well. I waited everyday because I was told I w More

by Blkguy30
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Finance manager
April 14, 2019

They won't stand by their CPO & extended warranty promises I bought my 2013 Civic Si from Lute Riley Honda in Richardson TX in November 2015 with 44,000 miles on it. It was Certified Pre-owned. I paid $870 for More

by hondasnbeemers
Customer Service
Friendliness
Recommend Dealer
No
Employees Worked With
Justin the service manager
December 05, 2018

Horrible DO NOT BUY A CAR FROM LUTE RILEY HONDA! I am VERY upset with all of the problems I have had with my 2016 Pilot since I purchased it from Lute Riley Ho More

by Brattain
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Rax Patel, Jason Greathouse, Dan Weiss,
December 04, 2018

Misrepresentation And this doesn't even represent what they really were. The real rating about a -50. They totally misrepresented the car that we bought on line. Pictu More

by Victim
Friendliness
Recommend Dealer
No
Employees Worked With
Ray, mike
December 02, 2018

lease don’t take any service other than oil change They offer you cheaper oil change($17 labor+28parts) online and then tell you in person that filters need to be replaced . They charge you $50 labor More

by 9421 mixon
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Who cares
November 01, 2018

Very honest service I took my car to lute Riley thinking it had a wheel bearing issue. Philip Watson had the car checked and determined it was simply a tire noise issue. More

by Tmattmann
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Phillip Watson
October 17, 2018

Thank you for an excellent services I really appreciated Jose Alvarenga for his professionalism and outstanding customer services during my oil change. He was very proactive and informat More

by REDDCHI07
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Luis Alvarenga
October 10, 2018

Michael Mason my Service Adviser is a Super Star Although I bought my new 2018 Honda CRV at another dealer, I decided to try Lute Riley Honda for an unusual software problem that the the service per More

by Harvey Warshaw
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Michael Mason - and the entire service center staff
October 09, 2018

They are awesome English is my second language so they were really good and patient with me. Mr. Timothy dick was my service advisor and he did best for me and i’m ap More

by Experince
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mr. Timothy Dick
June 17, 2018

Unprofessional and Rude Don't waste your time here. These people are EXTREMELY rude and unhelpful. I called about a used car they had and, since I live a couple hours away, s More

by qsarkies
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Manager, female salesperson
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