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Lute Riley Honda

Richardson, TX

Overview
Reviews
Vehicles
4.8
2,627 Reviews
Lute Riley Honda is a member of the Sonic Automotive Family. Located for over the last 20 years at 1331 N. Central Expressway in Richardson Texas. Sonic Automotive, Inc. Lute Riley Honda in Richardson, TX treats the needs of each individual customer with paramount concern. We know that you have high expectations, and as a car dealer we enjoy the challenge of meeting and exceeding those standards each and every time. Allow us to demonstrate our commitment to excellence! Our experienced sales staff is eager to share its knowledge and enthusiasm with you. We encourage you to browse our online inventory, schedule a test drive and investigate financing options.
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1331 North Central Expressway

Richardson, TX

75080

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Showing 2,627 reviews

May 31, 2023

No appointment necessary for an oil change and inspection. Michael M. was the service advisor who assisted me... he was very kind and helpful... 5 stars. Everything was done quickly and efficien More

by Ann B.
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Michael Mason
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Jun 02, 2023 -

Lute Riley Honda responded

We appreciate your positive review about your recent experience with us! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

May 31, 2023

Prompt service. Gave details of what need to be performed on vehicle. Didn't have to wait long. I was able to work by having access to free wifi in the waiting room. More

by Patrick.adams26
Recommend Dealer
Yes
Employees Worked With
Service dep
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Jun 02, 2023 -

Lute Riley Honda responded

We appreciate your positive review about your recent experience with us! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

May 31, 2023

Fast service when it's done. Did what it did. Forgot the guys name but he did good More

by MarcusVChin
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Don't see him
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Jun 02, 2023 -

Lute Riley Honda responded

We appreciate your positive review about your recent experience with us! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

May 30, 2023

They are very helpful and willing to go the extra mile always when it is needed More

by t_guillot
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Emily Stolfa
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Jun 01, 2023 -

Lute Riley Honda responded

Hi there, thanks for your praise and kind comments about our team. If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

May 30, 2023

My service adviser Melissa is very helpful in addressing all my vehicle issues and recalls More

by Andrey
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Melissa Johnson
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Jun 01, 2023 -

Lute Riley Honda responded

Hi there, thanks for your praise and kind comments about our team. If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

May 30, 2023

Repairs done in a timely manner with good communication. Text message with explanations. Perfect timing More

by Allen
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jeremy
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Jun 01, 2023 -

Lute Riley Honda responded

Hi there, thanks for your praise and kind comments about our team. If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

May 29, 2023

Great service and done timely at good prices. Jeremy was an outstanding service technician. Thank you for everything. More

by Ironchef58
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jeremy
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May 31, 2023 -

Lute Riley Honda responded

We are very happy to have provided you with such a positive experience. If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

May 29, 2023

Jeremy great service technician. Won’t take my cat anywhere else. Very professional and extremely friendly. More

by Ironchef58
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jeremy
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May 31, 2023 -

Lute Riley Honda responded

We are very happy to have provided you with such a positive experience. If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

May 29, 2023

I have tried to see a car to buy and put me in wait list to wait in range of 20 minutes , no one show up( car sellers) I waited 40 minutes and left the area. Thanks to Toyota dealership. For customers servi More

by Dejenelemi
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
No
Employees Worked With
No one talked me
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Jun 01, 2023 -

Lute Riley Honda responded

We appreciate all reviews, and appreciate you giving us the chance to improve by providing us with this feedback. Thank you for bringing this to our attention. We will use your comments to refine our efforts to ensure this issue does not happen again.

May 27, 2023

Good and in time received the car. It was washed and clean. Appreciate that. Thanks More

by Eshaffi
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Thanh Do
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May 31, 2023 -

Lute Riley Honda responded

Hi there, thank you for taking the time to leave a review for us. We're happy we could meet your expectations! We sincerely thank you for the positive review, and look forward to seeing you again soon!

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