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Lute Riley Honda

Richardson, TX

4.8
2,629 Reviews
Lute Riley Honda is a member of the Sonic Automotive Family. Located for over the last 20 years at 1331 N. Central Expressway in Richardson Texas. Sonic Automotive, Inc. Lute Riley Honda in Richardson, TX treats the needs of each individual customer with paramount concern. We know that you have high expectations, and as a car dealer we enjoy the challenge of meeting and exceeding those standards each and every time. Allow us to demonstrate our commitment to excellence! Our experienced sales staff is eager to share its knowledge and enthusiasm with you. We encourage you to browse our online inventory, schedule a test drive and investigate financing options.
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1331 North Central Expressway

Richardson, TX

75080

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Showing 2,629 reviews

March 29, 2023

It's always been my go to dealer and service center. Kudos for always giving out good deals and for being a top notch customer service! More

by nath_sazon
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Harrison Do, Wil Ramos, Dylan, Thanh Do
Mar 31, 2023 -

Lute Riley Honda responded

Thank you again for taking the time to let us know how we did. We hope you have a great day!

March 29, 2023

Kyle Owen was quick to greet me and kept informed of my vehicle needs and parts availability. More

by JoeM
Service Price Transparency
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kyle Owen
Mar 31, 2023 -

Lute Riley Honda responded

Thank you again for taking the time to let us know how we did. We hope you have a great day!

March 29, 2023

I had no appointment, but received service immediately. Very courteous. Love the messaging process while they worked on my car. I came in for an oil change and battery check. They throughly checked out t More

by Mary
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
I do not know the name. A very nice young man
Apr 02, 2023 -

Lute Riley Honda responded

Thank you again for taking the time to let us know how we did. We hope you have a great day!

March 29, 2023

Careless technicians and impolite staff. My oil life wasn't reset to 100%. The guy selling parts was rude More

by Thongvoabc
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Alan Cooper, Nadim Ahmed
Apr 01, 2023 -

Lute Riley Honda responded

We appreciate all reviews, and appreciate you giving us the chance to improve by providing us with this feedback. We appreciate you bringing this experience to our attention. If you are willing, please contact us at (855) 984-2917 so we can work towards a resolution. We look forward to hearing from you.

March 28, 2023

Initially just oil change, but all fluids needed to be replaced. Complete service was accomplished within the original estimated 2 hour time. Total time was my main concern. Lute Riley has always deliver More

by David.B
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Julissa Maravillo
Mar 30, 2023 -

Lute Riley Honda responded

David.b, thank you for your kind review; we are happy to pass along your comments to the team here at Lute Riley Honda!

March 28, 2023

Great Service by Service Department. Technician did a great work and fast service. I am very happy with that. More

by mp2678
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kyle
Mar 30, 2023 -

Lute Riley Honda responded

Mp2678, we strive for 100% satisfaction, and it is great to see you had such a positive experience at Lute Riley Honda.

March 28, 2023

My Accord Sedan had an alignment problem and the tire tread was worn down to no tread. I bought tires Saturday 03/25 at Honda and wanted an alignment immediately. The machine was not working and there wa More

by George
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Not sure
Mar 30, 2023 -

Lute Riley Honda responded

Thank you again for taking the time to let us know how we did. We hope to be of service again in the future.

March 27, 2023

Lute Riley I highly recommend others make this location there to go to for service. More

by Tammy
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mulu Alemayhu
Mar 29, 2023 -

Lute Riley Honda responded

We're happy to hear you had such a positive experience with our team! Please let us know if there is anything else we can do for you; we are more than happy to help!

March 25, 2023

Made service appt. In one day. Arrived early and car was taken soon. Advise update would take 1.5 hours. Car returned in 1 5 hrs. More

by ppm92n
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Omri- Service Writer
Mar 29, 2023 -

Lute Riley Honda responded

Thank you for the high star rating!

March 25, 2023

This is the best place for any kind of service that needs to be done on your car! Kyle Owens is an amazing service advisor and treats his clients with respect and care! I’m never going anywhere else for my More

by Hmcphaul
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kyle Owens
Mar 29, 2023 -

Lute Riley Honda responded

Thank you for the high star rating!

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