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Lute Riley Honda
Richardson, TX
2,625 Reviews
Lute Riley Honda is a member of the Sonic Automotive Family. Located for over the last 20 years at 1331 N. Central Expressway in Richardson Texas. Sonic Automotive, Inc.
Lute Riley Honda in Richardson, TX treats the needs of each individual customer with paramount concern. We know that you have high expectations, and as a car dealer we enjoy the challenge of meeting and exceeding those standards each and every time. Allow us to demonstrate our commitment to excellence!
Our experienced sales staff is eager to share its knowledge and enthusiasm with you. We encourage you to browse our online inventory, schedule a test drive and investigate financing options.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 8:30 AM - 9:00 PM
Tuesday 8:30 AM - 9:00 PM
Wednesday 8:30 AM - 9:00 PM
Thursday 8:30 AM - 9:00 PM
Friday 8:30 AM - 9:00 PM
Saturday 8:30 AM - 9:00 PM
Sunday Closed
Service
Monday 7:00 AM - 7:00 PM
Tuesday 7:00 AM - 7:00 PM
Wednesday 7:00 AM - 7:00 PM
Thursday 7:00 AM - 7:00 PM
Friday 7:00 AM - 7:00 PM
Saturday 7:00 AM - 5:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 7:00 PM
Tuesday 7:00 AM - 7:00 PM
Wednesday 7:00 AM - 7:00 PM
Thursday 7:00 AM - 7:00 PM
Friday 7:00 AM - 7:00 PM
Saturday 7:00 AM - 5:00 PM
Sunday Closed
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Showing 2,625 reviews
October 04, 2022
Lute Riley Honda is the best! The service advisor, Joshua Chikumbindi was professional, knowledgeable in regards to the service needed for my car. Thanks! The service advisor, Joshua Chikumbindi was professional, knowledgeable in regards to the service needed for my car. Thanks! More
by RGJMD
Employees Worked With
Joshua Chikumbindi(Service Advisor)
October 03, 2022
Lute Riley set us up for a 10 o’clock appointment on a Saturday promising. The car would be ready in two hours. When we arrived there were a whole bunch of cars so we went home and waited and waited after Saturday promising. The car would be ready in two hours. When we arrived there were a whole bunch of cars so we went home and waited and waited after four hours. We went to the dealership and the car was ready, it looks to be in in great condition but they did not call us to let us know there was other things pending to do on the car so we were going to have to take it back. They do not communicate verbally, but rather by text and we were not aware that they do that and left the dealership with a lot more things pending to do on the car. More
by Patricia
Employees Worked With
We only dealt with the service department
October 03, 2022
I took in my 2015 Accord for service this morning early before taking an out of state road trip. I was pleased to see Michael, who has been my service advisor on numerous occasions at the Express center. I before taking an out of state road trip. I was pleased to see Michael, who has been my service advisor on numerous occasions at the Express center. I had an oil change and road check and had the transmission fluid changed— something he and i had talked about last time, but had to be deferred because of the restraints of my retired teacher’s budget. Michael is always gracious and I have come to trust his assessment about which matters are priorities at a given time and which can be watched. As amazing is that, having come in at 7, i was in and out in record time today. More
by spiritsister26
Employees Worked With
Michael Mason
October 01, 2022
The staff at Lute Riley Honda are very friendly and caring and took care of my request in a timely manor. I am totally pleased with their customer service! I highly recommend them. caring and took care of my request in a timely manor. I am totally pleased with their customer service! I highly recommend them. More
by shaverenergy
Employees Worked With
Ke Chen, Mulu Alemayhu
October 01, 2022
Lute Riley Honda has a professional service center which does excellent work. We appreciated the shuttle service to and from our house. Melissa took care of the service arrangements and she is wonderful! does excellent work. We appreciated the shuttle service to and from our house. Melissa took care of the service arrangements and she is wonderful! Highly recommend! More
by Jeanette
Employees Worked With
Melissa Johnson
October 01, 2022
Quality work. Worked hard to get all items accomplished within time frame. Applied extra discounts - really really appreciated!! Worked hard to get all items accomplished within time frame. Applied extra discounts - really really appreciated!! More
by cblack
Employees Worked With
Service - Hunter
September 29, 2022
They were awesome! I was almost unreachable and we couldn't locate my car, but they stu k with me and helped me put. Stayed very nice and professional. My car was fixed I was almost unreachable and we couldn't locate my car, but they stu k with me and helped me put. Stayed very nice and professional. My car was fixed in a timely manner and looks great! More
by missrios05.jr
Employees Worked With
Clement Osoro
