Lute Riley Honda

We have bought five cars from Mr. Marc Depuy and he has provided us excellent service every time! He even took me home to get my checkbook. He also on three separate occasions helpe Marc Depuy and he has provided us excellent service every time! He even took me home to get my checkbook. He also on three separate occasions helped me review my cars features. I would heartily recommend him and this dealership for your new car purchase! More

Always professional and courteous service. Would not take my car elsewhere for service thank you! Yea Would not take my car elsewhere for service thank you! Yea More

My husband purchased a 2017 Honda Ridgeline on 6/14/2022 and after about 2 weeks started having problems with the air conditioner. We called the dealership because with it being so soon after purchasing fel and after about 2 weeks started having problems with the air conditioner. We called the dealership because with it being so soon after purchasing felt like they would take a look at it for us. We were wrong very wrong. I completely understand we purchased a used car but they said they check their used cars bumper to bumper so we felt pretty good about purchasing a used car since the dealership is so reputable. They offered us nothing but to take a look at our expense. BEWARE of "reputable" dealerships they are all just trying to make a dollar you are only a dollar sign to them! I work in customer service and I work extremely hard at keeping our customers happy. I guess Lute Riley Honda has plenty of happy customers and we do not matter. More

Jeremy, Did a good job taking care of us and my car was finished pretty quick though it was busy. was finished pretty quick though it was busy. More

Everyone was professional and efficient and courteous…. Always a great experience,. Great service each and every time highly recommended Always a great experience,. Great service each and every time highly recommended More

You guys are awesome and thank you so much for the service my Honda. I really appreciate it. service my Honda. I really appreciate it. More

You know, many mechanics at other places try to create problems that are not really there. I had forgotten about the extended warranty. When the air went out, I took the car to Firestone on Montfort i problems that are not really there. I had forgotten about the extended warranty. When the air went out, I took the car to Firestone on Montfort in Dallas, TX. This guy told me I needed a compressor "panel". I know that isn't right. I asked him a few other questions and called him out on his assesment. The cost he quoted was $2600 to replace the items he said needed to be replaced. He informed me it would cost about $4200 at the dealer. He can do it that cheap because he has been buddies with the parts guy there for 25 years. (Which is how long he claimed to be as a mechanic). Because I called him out, he did not recharge the freon he leaked out while checking the air conditioner. It was working at least intermittent prior to taking it in. I plan to follow up with that store to let them know they have a mechanic that is trying to rip people off. I took it to them for a charge on the freon. Had all intentions to bring it in to the dealer but, this is what happened. Lute Riley has one of the best service any where else I have gone. I was given a text of what was wrong and would be replaced as well as other things (breaks) along with PICTURES of recomendations of critical need to be replaced items. Wow! Just blew me away. More

I worked with Adam, and it was the best experience that I have ever had at a Honda Dealership. He is very knowledgeable, and took extra time to repair a tire that had a nail in it. E also ordered a visor for have ever had at a Honda Dealership. He is very knowledgeable, and took extra time to repair a tire that had a nail in it. E also ordered a visor for me and said that he will personally install it once it is available. It was such a pleasure working with someone as professional as Adam. Honda should be proud to have such employees. Thanks so much for a great experience Adam! More

Quick service. Service advisor went through service needed. Text keeping me informed on my car. Friendly employees. Service advisor went through service needed. Text keeping me informed on my car. Friendly employees. More

They have always been professional, honest, and fair in their repairs and pricing. I want my car to last a long time. They take good care of it. And they are very courteous and professional. their repairs and pricing. I want my car to last a long time. They take good care of it. And they are very courteous and professional. More