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Lute Riley Honda - Service Center

Richardson, TX

4.9
1,846 Reviews

1,846 Reviews of Lute Riley Honda - Service Center

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September 20, 2021

Battery was dead. I pulled into regular service area and when I told them the problem they directed me to their express service area. In and out of the dealer in less than an hour. And all covered by the w More

by jcg1
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Don't know
Sep 21, 2021 -

Lute Riley Honda responded

Hi there, thank you for taking the time to leave a review for us. We're happy we could meet your expectations! We look forward to your next visit! Take care!

September 20, 2021

Didn't try to push unnecessary work. Price seemed reasonable. Waiting area is clean. Will bring car back again. More

by ZOne350z
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Person not on this list
Sep 21, 2021 -

Lute Riley Honda responded

Hi there, thank you for taking the time to leave a review for us. We're happy we could meet your expectations! We look forward to your next visit! Take care!

September 20, 2021

A nice and clean facility. Service Advisor he’s very friendly, And that very prompt to the time of the service will take More

by Lukeheh
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Omri Wilson
Sep 21, 2021 -

Lute Riley Honda responded

Hi there, thank you for taking the time to leave a review for us. We're happy we could meet your expectations! We look forward to your next visit! Take care!

September 20, 2021

Dealership was very welcoming and friendly! Place was very clean and professional. Overall service was excellent and quick More

by Tracy
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Thanh Do, Harrison Do
Sep 21, 2021 -

Lute Riley Honda responded

Hi there, thank you for taking the time to leave a review for us. We're happy we could meet your expectations! We look forward to your next visit! Take care!

September 20, 2021

Everyone at Lute Riley Honda was very helpful & friendly. I had to use the shuttle & both drivers were very polite & safe drivers. Car was finished as promised the same day & they even washed it for me. Than More

by jjcarroll42
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Shuttle driver John
Sep 21, 2021 -

Lute Riley Honda responded

Hi there, thank you for taking the time to leave a review for us. We're happy we could meet your expectations! We look forward to your next visit! Take care!

September 19, 2021

The oil express service is very convenient and efficient. I have been bringing my cars to Lute Riley Honda for 30 years, and the team always delivers excellent performance. Everybody is very helpful. More

by Victor S.
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Phillip Arnold, Julissa Maravillo
Sep 21, 2021 -

Lute Riley Honda responded

Hi there, thank you so much for taking the time to leave a review for us. We're thrilled we could meet your expectations! We look forward to assisting you in the future, and hope you have an excellent day!

Dec 28, 2021 -

Victor S. responded

The staff at Lute Riley Honda always provide the best service for my vehicles. Melissa, Omri in the main shop, Mike in the oil change center, their manager Phillip, the mechanics and the courtesy drivers are doing an excellent job. I feel confident when I bring my cars for service.

September 18, 2021

Repair service on the car so far has been fine. But I Repair service on the car so far has been fine. But I have been charged $50 by Enterprise for the rental car that was supposed to be complimentary More

by feliciadavis1970
Recommend Dealer
No
Employees Worked With
Philip Watson
Sep 21, 2021 -

Lute Riley Honda responded

Hi Felicia Davis1970, we appreciate your honest feedback, as we are always looking for ways to improve. We would like an opportunity to make this up to you. If you are willing, please reach out to us at (855) 984-2917 so we can work towards a resolution.

September 18, 2021

Lute Riley has serve me a long time & been excellent! I've had many great Service Advisors & Ryan Ayo did a super job this visit! I will continue to return to Lute Riley!! More

by Acces2Ann
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ryan Ayo - Excellent!!
Sep 21, 2021 -

Lute Riley Honda responded

Hi there, thank you so much for taking the time to leave a review for us. We're thrilled we could meet your expectations! We look forward to assisting you in the future, and hope you have an excellent day!

September 18, 2021

I received great client care from Michael. He was professional, knowledgeable & courteous. Thank you Michael. More

by Frankchavira
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Michael- Service
Sep 21, 2021 -

Lute Riley Honda responded

Hi there, thank you so much for taking the time to leave a review for us. We're thrilled we could meet your expectations! We look forward to assisting you in the future, and hope you have an excellent day!

September 18, 2021

The services was quick, thorough and friendly. They gave up to date feedback. Great service. More

by SamiA4
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Logan Thomason
Sep 21, 2021 -

Lute Riley Honda responded

Hi there, thank you so much for taking the time to leave a review for us. We're thrilled we could meet your expectations! We look forward to assisting you in the future, and hope you have an excellent day!

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