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Lute Riley Honda - Service Center

Richardson, TX

4.9
1,846 Reviews

1,846 Reviews of Lute Riley Honda - Service Center

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September 17, 2021

Brought it in for a multipoint inspection just a day before original car warranty expired. Found that car battery wasn’t at full strength although I didn’t notice any problems. Battery replaced - no More

by nplenger
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Melissa Johnson
Sep 17, 2021 -

Lute Riley Honda responded

Hi there, thank you for taking the time to leave a review for us. We're happy we could meet your expectations! We look forward to your next visit! Take care!

September 17, 2021

Been going to these guys for over 10 years and their great service and attitude is why I keep returning. More

by B. Klein
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Phillip
Sep 21, 2021 -

Lute Riley Honda responded

Hi there, thank you so much for taking the time to leave a review for us. We're thrilled we could meet your expectations! We look forward to assisting you in the future, and hope you have an excellent day!

September 17, 2021

Was kept well informed throughout the process, which was efficient and convenient. Melissa Johnson was great to work with. Highly recommend getting your Honda serviced here. More

by Camtu9
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Melissa johnson
Sep 21, 2021 -

Lute Riley Honda responded

Hi there, thank you so much for taking the time to leave a review for us. We're thrilled we could meet your expectations! We look forward to assisting you in the future, and hope you have an excellent day!

September 16, 2021

Melissa Johnson is the best advisor. She makes everything better. Her advice helps my decision making process. More

by rob
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Melissa Johnson
Sep 17, 2021 -

Lute Riley Honda responded

Hi there, thank you for taking the time to leave a review for us. We're happy we could meet your expectations! We look forward to your next visit! Take care!

September 15, 2021

A medical situation left me in need of some timely service. I seldom need this help but Julissa Maravillo came through for me and got me taken care very quickly. This is the reason I keep returning to More

by merkelck
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Julissa Maravillo
Sep 17, 2021 -

Lute Riley Honda responded

Hi there, thank you for taking the time to leave a review for us. We're happy we could meet your expectations! We sincerely thank you for the positive review, and look forward to seeing you again soon!

September 14, 2021

While on a business trip in Dallas, they took care of my issues. I was great to have the help even though this was not my home dealer. Great team and timely service More

by lpcantrell
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Julissa Maravillo
Sep 17, 2021 -

Lute Riley Honda responded

Hi there, thank you for taking the time to leave a review for us. We're happy we could meet your expectations! We sincerely thank you for the positive review, and look forward to seeing you again soon!

September 14, 2021

Jay was extremely helpful from the time I dropped my car off to the time I picked it up. He kept me updated regarding everything I needed to know. Definitely recommend More

by jordyn.carter99
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jay
Sep 17, 2021 -

Lute Riley Honda responded

Hi there, thank you for taking the time to leave a review for us. We're happy we could meet your expectations! We sincerely thank you for the positive review, and look forward to seeing you again soon!

September 13, 2021

Lute service area is good. Really like Kyle! He’s knowledgeable, friendly and helpful. Got my car worked on in good time. Always appreciate having him help me. More

by Ksbllp
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Kyle Owen
Sep 16, 2021 -

Lute Riley Honda responded

Hi there, thank you so much for taking the time to leave a review for us. We're thrilled we could meet your expectations! We look forward to assisting you in the future, and hope you have an excellent day!

September 11, 2021

My service advisor Phillip was excellent. He was very knowledgeable,courteous,professional,concerned and understanding. I would highly recommend him as a service advisor. Great Job! More

by cr64.victory
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Phillip Arnold
Sep 14, 2021 -

Lute Riley Honda responded

Hi there, thank you so much for taking the time to leave a review for us. We're thrilled we could meet your expectations! We look forward to assisting you in the future, and hope you have an excellent day!

September 11, 2021

Thank for always giving accurate wait time. I like the text message notification and communication option. I also got a complimentary car wash. Love it More

by Milkangandu
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Did not tell their name
Sep 14, 2021 -

Lute Riley Honda responded

Hi there, thank you so much for taking the time to leave a review for us. We're thrilled we could meet your expectations! We look forward to assisting you in the future, and hope you have an excellent day!

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