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Lute Riley Honda - Service Center

Richardson, TX

4.9
1,846 Reviews

1,846 Reviews of Lute Riley Honda - Service Center

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September 01, 2021

Phillip was very helpful and professional,excellent service. I would definitely recommend this dealership to anyone driving a Honda. I will return in the future if needed More

by Jeff Harris
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Phillip
Sep 14, 2021 -

Lute Riley Honda responded

Hi there, thank you so much for taking the time to leave a review for us. We're thrilled we could meet your expectations! We look forward to assisting you in the future, and hope you have an excellent day!

September 01, 2021

Everyone was friendly and gave great customer service especially John the shuttle driver. While we’re there, we checked out new cars and we were helped by Clement who was also very helpful. More

by mike4567
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Roberto Longoria and John from Boston
Sep 14, 2021 -

Lute Riley Honda responded

Hi there, thank you so much for taking the time to leave a review for us. We're thrilled we could meet your expectations! We look forward to assisting you in the future, and hope you have an excellent day!

August 31, 2021

Roberto Longoria delivers an exceptional service experience. Replaced several fluids:oil, transmission and brakes. Arrived 5:40 out by 7:15. Requested car wash, Roberto Longoria delivered More

by 702SandraAnn
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Roberto Longoria
Sep 03, 2021 -

Lute Riley Honda responded

Hi 702sandraann, thank you so much for your positive comments about Lute Riley Honda! Thank you, and have a fantastic day!

August 31, 2021

Professional, knowledge of problem and solution discussed and applied. My first visit at LR Honda and they made me a return customer. Car performs as it should and not hassled or pressured about small item More

by haney7755
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Adam Presser, Kyle Owen
Sep 03, 2021 -

Lute Riley Honda responded

Hi Haney7755, thank you for taking the time to leave a review for us at Lute Riley Honda. We're happy we could meet your expectations! Thank you again for letting our team know how we did! We look forward to helping again in the future. Take care!

August 31, 2021

Experienced technicians, professionalism, and efficient service sums it all up. I was kept abreast of each phase of work. Jay and all with whom I can in contact were courteous, friendly and efficient. More

by hejones
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jay Peterson, Estimator, Collision Center
Sep 03, 2021 -

Lute Riley Honda responded

Hejones, thank you so much for the positive review! We're looking forward to your next visit with us!

August 31, 2021

The service dept. At Lute Riley Honda has been superior to other service departments at other dealerships I have experieced before. Congrats you earned my future business as well! More

by gb6561
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Valter Oden,Adam,Phillip Watson,Tim Dick
Sep 03, 2021 -

Lute Riley Honda responded

Hi Gb6561, thank you for taking the time to leave a review for us at Lute Riley Honda. We're happy we could meet your expectations! Feel free to reach out to us if you need anything. Have a wonderful day.

August 31, 2021

I want to thank Omri for helping me service my Honda. I am happy my a/c works. Excellent customer service. I appreciate everyone for helping me through this process and promised my vehicle back on time. More

by msnatgonzalez
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Omri
Sep 03, 2021 -

Lute Riley Honda responded

Msnatgonzalez, thank you so much for the positive review! If you're ever in need of more help, please let us know!

August 30, 2021

I have bought several cars from Lute Riley Honda in the past 20 years and serviced all of them there as well. Everyone there has always given excellent service and the best deals. I had a new battery insta More

by Christina
Quality Of Work
Friendliness
Recommend Dealer
Yes
Employees Worked With
Julissa Maravillo
Sep 03, 2021 -

Lute Riley Honda responded

Hi Christina, thank you for taking the time to leave a review for us at Lute Riley Honda. We're happy we could meet your expectations! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

August 30, 2021

The service personnel are efficient, courteous, and eager to please. They did not attempt to push me into purchasing a repair that could be delayed. I was treated with respect and kindness. More

by sallyshawr
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Julissa Maravillo
Sep 03, 2021 -

Lute Riley Honda responded

Sallyshawr, thanks for your praise and kind comments about our team. Feel free to reach out to us if you need anything. Have a wonderful day.

August 28, 2021

Valter, service manager, was extremely helpful yesterday. I called the service department the day before and spoke with him about something going wrong with my AC. We talked for a little bit and came to the More

by David B
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Valter
Sep 03, 2021 -

Lute Riley Honda responded

David B, thank you so much for the positive review! We always strive to provide top quality service to every guest, and are pleased to hear that you enjoyed your experience here at Lute Riley Honda!

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