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Lute Riley Honda - Service Center

Richardson, TX

4.9
1,846 Reviews

1,846 Reviews of Lute Riley Honda - Service Center

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August 28, 2021

Lute Riley and Alex did a great job getting my son’s civic back to new, easy to communicate with and very prompt with responses. I’m very satisfied working with Honda Collision. More

by jason1414x
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Lauri Medina
Sep 03, 2021 -

Lute Riley Honda responded

Jason1414x, your satisfaction is our top priority. Feel free to reach out to us if you need anything. Have a wonderful day.

August 28, 2021

Crowded on a Saturday and the appointment time doesn’t mean anything. Came in with a 10:20 appointment and was told a TWO HOUR wait time. But Jeremy, my advisor, had me out in less time than that. He is t More

by Stacey
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jeremy Anzaldua
Sep 03, 2021 -

Lute Riley Honda responded

Stacey, thank you so much for the positive review! We are always more than happy to assist you if anything else comes up. Take care!

August 28, 2021

Professional and quick work done. Shuttle service is fantastic. Definitely will back visit here again. More

by Angela Hsieh
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Melissa Johnson
Sep 03, 2021 -

Lute Riley Honda responded

Angela Hsieh, we're happy to hear you had such a positive experience with our team! We're looking forward to your next visit with us!

August 28, 2021

Pretty fast and efficient service by the dealer. Car was cleaned properly and everything went smooth. The service is conveniently located right off US 75. More

by Arth
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Logan
Sep 03, 2021 -

Lute Riley Honda responded

Arth, thank you so much for the positive review! Thank you again for letting our team know how we did! We look forward to helping again in the future. Take care!

August 27, 2021

Always a 100% service on my 2020 Honda Accord! There is always communication between the Adviser and the owner. Their attention is always to just you and your car. I would not go to any other dealerships More

by Amelia R. Reinhardt
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Melissa Johnson
Sep 03, 2021 -

Lute Riley Honda responded

Amelia R. Reinhardt, your wonderful feedback and rating mean a lot to us. We are always more than happy to assist you if anything else comes up. Take care!

August 27, 2021

Me dio un muy buen excelente servicio al cliente. Totalmente recomendado More

by tellogarduno
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Julissa maravillo
Sep 03, 2021 -

Lute Riley Honda responded

Hello Tellogarduno, we appreciate you taking the time to leave us this feedback. We're looking forward to your next visit with us!

August 27, 2021

I was just in for routine service but the customer service was excellent. The service advisor was straightforward and courteous. He contacted me when my service was done and made a point to say bye wh More

by Theschelfisout
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Michael Mason
Sep 03, 2021 -

Lute Riley Honda responded

Hello Theschelfisout, we appreciate you taking the time to leave us this feedback. We're looking forward to your next visit with us!

August 27, 2021

Service maintenance is always easy. Thanks to Julissa, service advisor, for her competence and helpfulness! More

by mlowlanders
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Julissa Maravillo
Sep 03, 2021 -

Lute Riley Honda responded

Hi Mlowlanders, thank you for taking the time to leave a review for us at Lute Riley Honda. We're happy we could meet your expectations! Mlowlanders, thanks for taking the time to leave a review.

August 27, 2021

Melissa was so awesome throughout this experience! She worked with me to make sure I understood what was wrong and what needed to be done. She made the process as fast as possible and really took care of More

by korttaylor0
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Melissa Johnson
Sep 03, 2021 -

Lute Riley Honda responded

Korttaylor0, your satisfaction is our top priority. Thank you again for letting our team know how we did! We look forward to helping again in the future. Take care!

August 27, 2021

Excellent service and car service is done on time. The waiting room is nice and clean. I will come back to get another service. Thank you More

by hwoo11
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Logan thomason
Sep 03, 2021 -

Lute Riley Honda responded

Hwoo11, your wonderful feedback and rating mean a lot to us. Please let us know if there is anything else we can do for you; we are more than happy to help!

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