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Lute Riley Honda - Service Center

Richardson, TX

4.9
1,846 Reviews

1,846 Reviews of Lute Riley Honda - Service Center

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August 17, 2021

Came in for an oil change, tires rotation, new tires, and even car wash, all done within 1.5 hr! Super fast and the most professional service ever! Highly recommend this place!! The BEST Honda in the area! More

by Julie
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Julissa Maravillo , Harrison Do
Aug 20, 2021 -

Lute Riley Honda responded

Julie, your wonderful feedback and rating mean a lot to us. We are always more than happy to assist you if anything else comes up. Take care!

August 17, 2021

Great service in a timely manner. Would highly recommend to anyone. More

by danny_t_le
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Thanh Do
Aug 20, 2021 -

Lute Riley Honda responded

Danny_t_le, we really appreciate your feedback! Our team strives to deliver an excellent experience, and are glad you found this to be the case during your visit. If you have further needs or questions, please reach out!

August 17, 2021

I appreciate all the excellent job that you guys do I appreciate all the excellent job that you guys do More

by Caroline Ndi
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Service Department
Aug 20, 2021 -

Lute Riley Honda responded

Caroline Ndi, thank you for sharing your positive experience! We are always more than happy to assist you if anything else comes up. Take care!

August 16, 2021

Quick and easy service this morning! The staff was very helpful and made the process smooth for me. More

by fredjames
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Kyle
Aug 20, 2021 -

Lute Riley Honda responded

Hello Fredjames, we appreciate you taking the time to leave us this feedback. We can't wait to see you again, have a great day.

August 16, 2021

My service tech was amazing, friendly and very informative. He was provide plenty of help during my time at the center. More

by Tristan.A
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Robert
Aug 20, 2021 -

Lute Riley Honda responded

Tristan.a, thank you for sharing your positive experience! We can't wait to see you again, have a great day.

August 16, 2021

I had a nail in my tire,and was late to work with a few cars ahead of me,but they jumped right on it ,and instead of repairing the tire ,they gave me a brand new $200.00 tire they already had in stock,and More

by gb6561
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tire center
Aug 20, 2021 -

Lute Riley Honda responded

Gb6561, we really appreciate your feedback! Please let us know if there is anything else we can do for you; we are more than happy to help!

August 16, 2021

I greatly appreciate the outstanding service I received I greatly appreciate the outstanding service I received at Lute Riley Honda. I took my car in for to replace the fog light. The service representativ More

by TheresaW
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
George Wasshausen
Aug 20, 2021 -

Lute Riley Honda responded

Hi Theresaw! We're so happy we were able to help you out! Thanks again for taking the time to leave us this information about your recent visit. Take care!

August 15, 2021

I had an excellent experience: Courteous, timely, clearly explained, and very informative. My only concern was for my service rep was unable to print a legible inspection report because her printer was not More

by Susan
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Melisa Johnson, Service Dept
Aug 20, 2021 -

Lute Riley Honda responded

Hi Susan! We're so happy we were able to help you out! We can't wait to see you again, have a great day.

August 14, 2021

Lots of confusion upon arrival (understaffed and no open entry). Write up was good (drop off at 10 am). Service took until 4pm. Payment counter bogged down (faulty card terminal). Car was complete and Nicel More

by Yvonne
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Kyle
Aug 20, 2021 -

Lute Riley Honda responded

Yvonne, we are so pleased you enjoyed your visit to Lute Riley Honda! We do hope we can be of assistance in the future. Take care!

August 14, 2021

Excellent service experience. Pick up drop off were there. And representatives were so quick in responses. It was quick and excellent service during their busiest hrs. More

by Yash165
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Service
Aug 20, 2021 -

Lute Riley Honda responded

Yash165, we really appreciate your feedback! We hope to be of service to you again in the future. Best wishes, Lute Riley Honda

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