Back

Lute Riley Honda - Service Center

Richardson, TX

4.9
1,846 Reviews

1,846 Reviews of Lute Riley Honda - Service Center

Sort by
August 14, 2021

I have used Lute Riley for 20 years and have very pleased with their service. More

by bob
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tim Dick
Aug 20, 2021 -

Lute Riley Honda responded

Bob, thank you for your kind words and this wonderful review! We always strive to provide top quality service to every guest, and are pleased to hear that you enjoyed your experience here at Lute Riley Honda!

August 13, 2021

Fast, courteous service on manufacturer software update. Car service is always great and convenient More

by West
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Melissa
Aug 20, 2021 -

Lute Riley Honda responded

West, thank you for your kind review; we are happy to pass along your comments to the team here at Lute Riley Honda! Thanks again for taking the time to leave us this information about your recent visit. Take care!

August 12, 2021

They are professional and take care of my car. Very satisfied with the dealer and his personal. More

by rfsantana
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Kyle Owen
Aug 20, 2021 -

Lute Riley Honda responded

Rfsantana, it's experiences like yours that really keep us motivated! Thank you again for letting our team know how we did! We look forward to helping again in the future. Take care!

Aug 20, 2021 -

rfsantana responded

Thank you.

August 11, 2021

I’ve been a customer of Lute Riley For over 14 years and I’m at and very please from the sales to finance and service center when my car is in need of service More

by sylvia
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Thanh Do
Aug 20, 2021 -

Lute Riley Honda responded

Sylvia, thank you for sharing your positive experience! We're looking forward to your next visit with us!

August 11, 2021

Easy to schedule appointments and excellent communication during entire service experience. Ryan Ayo was very friendly and professional during the entire process. The customer service and pricing was excepti More

by schristiansen
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ryan Ayo
Aug 20, 2021 -

Lute Riley Honda responded

Schristiansen, thank you for the high star rating! We're looking forward to your next visit with us!

August 11, 2021

Courteous customer reps at reception. Assigned service advisor communicates issues and cost of repairs clearly. More

by RS
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Melissa Johnson
Aug 20, 2021 -

Lute Riley Honda responded

Hi Rs! We're so happy we were able to help you out! We are always more than happy to assist you if anything else comes up. Take care!

August 10, 2021

Another service with Mr. Willson. He’s one of a kind, very patient and knowledgeable. Everything done on time and perfect. He updated me throughout the process and explained everything ahead of time. Ser More

by Misagh K
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Omri Willson
Aug 20, 2021 -

Lute Riley Honda responded

Misagh K, we are very happy we could provide you with a positive experience! We're looking forward to your next visit with us!

August 09, 2021

She was such a big help, and also gave me information I didn’t know for as my vehicle. Thank you again More

by Dee
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Julissa Maravillo
Aug 09, 2021 -

Dee responded

So glad we made the decision to purchase our car from Honda.

August 09, 2021

They accommodated me at short appointment and provided me to and from shuttle service. They took care of all the requested service. Would have been better if they had done wheel balancing and rotation as par More

by Noor
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Do not know. Dropped it for service
Aug 20, 2021 -

Lute Riley Honda responded

Noor, thank you for sharing your positive experience! We always strive to provide top quality service to every guest, and are pleased to hear that you enjoyed your experience here at Lute Riley Honda!

August 09, 2021

Proper updates and good diagnostics . Customer friendly. Phillip was very professional More

by Jobin Koshy
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Phillip
Aug 20, 2021 -

Lute Riley Honda responded

Jobin Koshy, we are so happy to read such a great review about Lute Riley Honda! We always strive to provide top quality service to every guest, and are pleased to hear that you enjoyed your experience here at Lute Riley Honda!

...
121
...