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Lute Riley Honda - Service Center

Richardson, TX

4.9
1,846 Reviews

1,846 Reviews of Lute Riley Honda - Service Center

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August 04, 2021

I needed an oil change & tire rotation. They were super busy but luckily Logan set me up with my service. He was super professional & made it seem like I was the only customer there. Hopefully he’s there n More

by leannedrum03
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Logan Thomason
Aug 20, 2021 -

Lute Riley Honda responded

Leannedrum03, we are so happy to read such a great review about Lute Riley Honda! We are always more than happy to assist you if anything else comes up. Take care!

August 03, 2021

Always courteous and professional keeps you posted at all times on work being done. Personnel are helpful and knowledgeable have bought and serviced my Honda’s for years. Top Rate More

by Maggieb16371
Recommend Dealer
Yes
Employees Worked With
Service
Aug 05, 2021 -

Maggieb16371 responded

Forget it

August 02, 2021

Excellent service friendly staff. will always be a Honda customer have been a Honda customer for years Valter Odom extremely helpful the whole staff very thoughtful More

by Chad
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Vaulter Odom
Aug 03, 2021 -

Chad responded

excellent service

August 02, 2021

I had been having difficulty with a starter issue on my Accord. I had taken it to another place prior to Lute Riley, and the issue never went away. I took my car in at 7am, explained my concern, and the se More

by davidttu92
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Kyle Owen
Aug 20, 2021 -

Lute Riley Honda responded

Davidttu92, thanks for your praise and kind comments about our team. Thank you again for letting our team know how we did! We look forward to helping again in the future. Take care!

July 30, 2021

Logan was very professional and courteous and explained everything to me clearly I was very happy with his overall service great job Logan.Highly recommend More

by sima1313
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Logan service
Aug 20, 2021 -

Lute Riley Honda responded

Sima1313, thank you for the high star rating! We hope to be of service to you again in the future. Best wishes, Lute Riley Honda

July 30, 2021

My service advisor at Lute Riley is awesome (Melissa Johnson). As a returning customer m, she proactively greeted me, kept me up to date, and worked with me on pricing More

by muskara
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Melissa Johnson
Aug 20, 2021 -

Lute Riley Honda responded

Hi Muskara, thank you so much for your positive comments about Lute Riley Honda! We can't wait to see you again, have a great day.

July 30, 2021

This dealership has shown superior service due to customer relations , trouble shooting diagnosis, and also overall response time. By me being ASE certified I recommend this dealership for any servic More

by Chris collins
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Adam presser, Marc Dupuy
Aug 20, 2021 -

Lute Riley Honda responded

Hello Chris Collins, we appreciate you taking the time to leave us this feedback. Thank you again for leaving us this response!

Jan 14, 2023 -

Chris collins responded

Np

Jan 14, 2023 -

Chris collins responded

Thank you for your service

July 30, 2021

Honest and reliable personnel doing excellent maintenance on my car. Not only the best prices for full synthetic oil but work was done fast and dealer provided excellent accommodations and waiting area. More

by Hemmelinemd
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Roberto Longoria, A. J. Vieger, Jose Espinosa, Jose Reyes
Aug 20, 2021 -

Lute Riley Honda responded

Hemmelinemd, we're glad you had such a wonderful experience with us! If you're ever in need of more help, please let us know!

July 30, 2021

Philip was excellent. Great service. I appreciated his help, courtesy, and professionalism. He kept me informed during the service. I look forward to returning to this dealership. More

by adolfo.lozano
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Philip
Aug 20, 2021 -

Lute Riley Honda responded

Adolfo.lozano, we really appreciate your feedback! We hope to be of service to you again in the future. Best wishes, Lute Riley Honda

July 29, 2021

Went in to get an oil change and everyone was extremely nice. They explained everything they did to my car with care. Definitely going to keep going back even though I live 25 miles away from the shop. Tha More

by pnilsen
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Roberto Longgoria
Aug 20, 2021 -

Lute Riley Honda responded

Hi Pnilsen, thank you so much for your positive comments about Lute Riley Honda! We can't wait to see you again, have a great day.

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