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Lute Riley Honda - Service Center

Richardson, TX

4.9
1,846 Reviews

1,846 Reviews of Lute Riley Honda - Service Center

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July 29, 2021

Tim was awesome and very accommodating. My car was not going to be ready the same day so they set up a rental for me. Called and provided updates along the way More

by chelseyp3
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tim Dick
Aug 20, 2021 -

Lute Riley Honda responded

Chelseyp3, thank you for sharing your positive experience! We always strive to provide top quality service to every guest, and are pleased to hear that you enjoyed your experience here at Lute Riley Honda!

July 28, 2021

Michael was terrific going above and beyond double a few things personally knowing I was going on a long road trip. Also got me in and out quick More

by PLHJR
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Michael in service
Aug 20, 2021 -

Lute Riley Honda responded

Plhjr, we really appreciate your feedback! We're looking forward to your next visit with us!

July 28, 2021

I have NEVER had a bad experience here! Good people. Friendly people. Fair prices. All of my Honda friends have at least one great Lute Riley Honda story to share. :) More

by TXWT
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
TD !!!
Aug 20, 2021 -

Lute Riley Honda responded

Txwt, we are very happy we could provide you with a positive experience! Txwt, thanks for taking the time to leave a review.

July 28, 2021

The Lute Riley Honda service department always does an excellent job. Their expertise and attention guarantee a very satisfactory service experience. Clearly their customers are their priority. More

by David.TX.James
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Thanh Do, Harrison Do
Aug 20, 2021 -

Lute Riley Honda responded

We appreciate your positive review about your recent experience with us! Please let us know if there is anything else we can do for you; we are more than happy to help!

July 27, 2021

I have had my Honda Accord since 2014, and I have gotten excellent service. Today I want to compliment my Service Advisor Mr. Kyle Cannella who very professional and polite. More

by MaryAnn Bennett
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Cannella, Kyle, and Castro, Mario
Aug 20, 2021 -

Lute Riley Honda responded

Maryann Bennett, we really appreciate your positive review! Maryann Bennett, thanks for taking the time to leave a review.

Aug 20, 2021 -

MaryAnn Bennett responded

I appreciate the quality service that I receive from the Honda dealership.

July 27, 2021

As usual fantastic experience. Melissa took time to sit with me and discuss service. Also kept great communication throughout. Wonderful visit from start to finish. More

by Joe7212
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Melissa Johnson
Aug 20, 2021 -

Lute Riley Honda responded

Hi Joe7212, thank you so much for your positive comments about Lute Riley Honda! Please let us know if there is anything else we can do for you; we are more than happy to help!

July 27, 2021

I had an exceptional experience at Lute Riley Honda! Getting my car serviced here is simple and fast. I would recommend it for anyone else. More

by Adam M.
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mulu Alemayhu
Aug 20, 2021 -

Lute Riley Honda responded

Hi Adam M., thank you for taking the time to leave a review for us at Lute Riley Honda. We're happy we could meet your expectations! Thank you so much again for your feedback! We hope you have a great day!

July 27, 2021

Finally found a dealer service department that puts customer satisfaction first. Service techs are always friendly and honest and hassle free. Even though there are three other Honda dealerships closer More

by raychoi
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tim Dick
Aug 20, 2021 -

Lute Riley Honda responded

Raychoi, we are very happy we could provide you with a positive experience! Raychoi, thanks for taking the time to leave a review.

July 24, 2021

Was great service and out in 30 minutes always great service The service person was great to work with and called me when car was ready More

by pkambeitz
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Do not know name
Aug 20, 2021 -

Lute Riley Honda responded

Pkambeitz, we are so happy to read such a great review about Lute Riley Honda! Please let us know if there is anything else we can do for you; we are more than happy to help!

July 23, 2021

Lute Riley Service Department is outstanding. Don't try to upsell their customers. Just do what is required and needed. Mike Mason in Express is the best. Good Job!! More

by JohnH
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mike Mason
Aug 20, 2021 -

Lute Riley Honda responded

Johnh, it's experiences like yours that really keep us motivated! Feel free to reach out to us if you need anything. Have a wonderful day.

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