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Lute Riley Honda - Service Center

Richardson, TX

4.9
1,846 Reviews

1,846 Reviews of Lute Riley Honda - Service Center

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April 05, 2022

ADAM PROVIDED EXCELLENT CUSTOMER SERVICE! !! Give this man a RAISE! HONDA SERVICE IS GREAT YES More

by lewis.traylormann
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Adam
Apr 07, 2022 -

Lute Riley Honda responded

We're happy you found our staff to be so supportive during your experience here at Lute Riley Honda. Until the next time we meet, take care!

April 05, 2022

Overall good but had to wait over 19 minutes to be waited on at express service for a tire replacement and then another 65 for work to be completed. More

by dennisweiner
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Michael in express service.
Apr 07, 2022 -

Lute Riley Honda responded

We really appreciate your feedback! We hope to be of service to you again in the future. Best wishes, Lute Riley Honda

April 05, 2022

I found every thing perfect,,very well trained staff,,honest and polite welcoming,wish you all the best,, More

by nashat60
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Christina Bernd
Apr 07, 2022 -

Lute Riley Honda responded

We appreciate your positive review about your recent experience with us! Thank you, and have a fantastic day!

April 04, 2022

Overall, great satisfaction. Usually always about a 20 to 30 min wait to get checked in and another hour and a half for service depending on the amount of things you're having do More

by Bee
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tony Nguyen
Apr 07, 2022 -

Lute Riley Honda responded

Thank you again for taking the time to let us know how we did. We hope you have a great day!

April 04, 2022

They had great service. They did fabulous job on my car. They were easy to communicate. More

by G
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Trisha
Apr 07, 2022 -

Lute Riley Honda responded

G, thank you so much for your high rating! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

April 04, 2022

The service guy was very helpful. Satisfied with the service done. Will be back again More

by Manoj.olickal
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Roberto longoria
Apr 07, 2022 -

Lute Riley Honda responded

We really appreciate your feedback! Feel free to reach out to us if you need anything. Have a wonderful day.

April 03, 2022

Quality work done at a fair price and work completed on time. I’ll be back. More

by crthiemann
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Brian Weiss
Apr 06, 2022 -

Lute Riley Honda responded

We are very happy we could provide you with a positive experience! We hope to see you soon!

April 03, 2022

Always a pleasure to visit this location. My advisor Michael Mason was extremely helpful and pleasant. He was knowledgeable and as promised he was able to complete the maintenance within 4 ho More

by Saira Dieng
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Michael Mason
Apr 06, 2022 -

Lute Riley Honda responded

Saira, we are so happy to read such a great review about Lute Riley Honda! Your recommendation means so much to us and we're so happy to have earned it. Thank you again for taking the time to let the world know about your positive experience. Have a great day!

April 02, 2022

The service advisor Omri Wilson was excellent he explained the repair was to be done to my car More

by aargueta82
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Omri Wilson
Apr 06, 2022 -

Lute Riley Honda responded

Thank you again for taking the time to let us know how we did. We hope you have a great day!

April 02, 2022

I just got an oil chg. & check up on my car. All went fine, no problems. More

by Midge
Recommend Dealer
Yes
Employees Worked With
Michael in express, Christina Bernd
Apr 06, 2022 -

Lute Riley Honda responded

Thank you again for taking the time to let us know how we did. We hope you have a great day!

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