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Lute Riley Honda - Service Center

Richardson, TX

4.9
1,846 Reviews

1,846 Reviews of Lute Riley Honda - Service Center

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March 26, 2022

Great fast service super helpful! !! They were quick and were able to get me out in 30 minutes. More

by Hdzbee
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Roberto Longoria
Mar 29, 2022 -

Lute Riley Honda responded

Hi, we are very happy to have provided you with such a positive experience! Until the next time we meet, take care!

March 26, 2022

Excellent and Professional people in the Service office. Free of charge on car wash too. thank you More

by renanyu48
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Annel Mercado
Mar 29, 2022 -

Lute Riley Honda responded

Reviews like this give us motivation and help us ensure we provide high-quality care. If you're ever in need of more help, please let us know!

March 26, 2022

Always great and friendly service. Very professional. I've been going to the for years. More

by Pam.h.sullivan
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Julissa Maravillo
Mar 29, 2022 -

Lute Riley Honda responded

Reviews like this give us motivation and help us ensure we provide high-quality care. We hope to be of service to you again in the future. Best wishes, Lute Riley Honda

March 26, 2022

Service was great and quick. I made an appointment before hand so everything went smooth even with Added services it did not take long for everything to finish. More

by blazinashunboi
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Danny Nguyen, Maricar Randall, Thanh Do, Tony Nguyen
Mar 29, 2022 -

Lute Riley Honda responded

Reviews like this give us motivation and help us ensure we provide high-quality care. We can't wait to see you again, have a great day.

March 26, 2022

I appreciate how nice the service advisors are here. They explain issues with your car very thoroughly and don’t seem to try to make you fix things in an attempt to make money. I will definitely be retu More

by ajc0509
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Roberto Longoria
Mar 29, 2022 -

Lute Riley Honda responded

We really appreciate your positive review! Your recommendation means so much to us and we're so happy to have earned it. Thank you again for taking the time to let the world know about your positive experience. Have a great day!

March 26, 2022

Very thorough, great communication skills, safe place to wait for car, friendly, kind, told us about possible further needs. More

by Tmbuntyn
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Bobby Longoria
Mar 29, 2022 -

Lute Riley Honda responded

Your satisfaction is our top priority. We do hope we can be of assistance in the future. Take care!

March 26, 2022

The representative was very helpful and respectful of my time. He went above and beyond and had my car washed and cleaned. It was a great experience! More

by crump_debbie
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Service Department
Mar 29, 2022 -

Lute Riley Honda responded

Hi, thank you for taking the time to leave a review for us at Lute Riley Honda. We're happy we could meet your expectations! Feel free to reach out to us if you need anything. Have a wonderful day.

March 26, 2022

Service department was efficient and stayed within estimated prices. Communication was good. However, they did not give feedback on what they found or save old parts as requested. More

by F
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Omri
Mar 29, 2022 -

Lute Riley Honda responded

Thank you again for taking the time to let us know how we did. We hope you have a great day!

March 25, 2022

Excellent customer service fast service, explained issues and recommended I take care of the issue as soon as possible More

by Viola Kirkendoll McCulloch
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Service dept
Mar 29, 2022 -

Lute Riley Honda responded

Viola, we are glad we could help! We always strive to provide top quality service to every guest, and are pleased to hear that you enjoyed your experience here at Lute Riley Honda!

Mar 29, 2022 -

Viola Kirkendoll McCulloch responded

No issues, excellent customer service.

March 25, 2022

Took care of everything while I waited even though they were very busy. Service rep was female and very good with detail! More

by Sdumois
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Angel Mercado
Mar 29, 2022 -

Lute Riley Honda responded

Hello Sdumois, we appreciate you taking the time to leave us this feedback. Feel free to reach out to us if you need anything. Have a wonderful day.

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