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Lute Riley Honda - Service Center

Richardson, TX

4.9
1,846 Reviews

1,846 Reviews of Lute Riley Honda - Service Center

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March 24, 2022

My car was totally dead…even keyless entry did not work. I had someone come out and got it started. I drove to the dealership and was greeted by a very polite service advisor. He said it sounded like a bad More

by Katkay522
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Service
Mar 29, 2022 -

Lute Riley Honda responded

We're happy you found our staff to be so supportive during your experience here at Lute Riley Honda. If you have any further questions, please don't hesitate to reach out!

March 23, 2022

Received excellent service and they also honoured the online coupon. Nice area to wait while vehicle is being serviced with free Wi-Fi. More

by Vilas
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Eduarado Gonzalez
Mar 25, 2022 -

Lute Riley Honda responded

Hi Vilas! We're so happy we were able to help you out! We can't wait to see you again, have a great day.

March 23, 2022

The service was excellent and the technician was very knowledgeable. I highly recommend taking your car here. More

by Monica Honda driver
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Julissa
Mar 25, 2022 -

Lute Riley Honda responded

Hi Monica, thank you for taking the time to leave a review for us at Lute Riley Honda. We're happy we could meet your expectations! We hope to see you soon!

March 22, 2022

The dealer was great and thorough. Although Honda probably needs to beef up some parts for a truck vs cars. Seems premature to replace struts, shocks etc. on 50,000 highway miles (no More

by richarddkettle
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Julissa Maravillo
Mar 25, 2022 -

Lute Riley Honda responded

Hello, thank you; we appreciate your feedback! We sincerely thank you for the positive review, and look forward to seeing you again soon!

March 22, 2022

Fantastic service from start to finish. Appointment was quick and easy to make. Omri is a great Service Advisor. Lute Riley Honda is definitely the place to bring your vehicle for service. More

by ggooch3
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Omri
Mar 25, 2022 -

Lute Riley Honda responded

Thank you so much for the positive review! Feel free to reach out to us if you need anything. Have a wonderful day.

March 22, 2022

Melissa is a great service representative. She helped me set up my iPhone - Bluetooth connection and reset my car radio today…. But wait! I am getting ahead of myself. We booked an appointm More

by grace’scrv
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Melissa Johnson
Mar 25, 2022 -

Lute Riley Honda responded

Thank you so much for your high rating! We're glad to hear we delivered such a great experience. If there's anything further we can do for you, we are happy to help!

March 21, 2022

My Service advisor, Mason did a great job. He took care my needs very professional. More

by prawoto
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mason
Mar 23, 2022 -

Lute Riley Honda responded

Hello, we appreciate you taking the time to leave us this feedback. We hope to be of service to you again in the future. Best wishes, Lute Riley Honda

March 21, 2022

Thanks Lute Riley my Honda is driving great. I didn't set an appointment so I was thinking I'll just take a chance. So glad you were able to work me in. More

by Imthelovli1
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jose Eyes
Mar 23, 2022 -

Lute Riley Honda responded

We really appreciate your positive review! We are always more than happy to assist you if anything else comes up. Take care!

March 21, 2022

Mr. Omni Wilson is a great advisor not only did he service my vehicle, Mr. Wilson went over what service was done and what was needed for next time I come in. I really love this place and I wasn’t the More

by Phyllis.evans
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Omni Wilson
Mar 25, 2022 -

Lute Riley Honda responded

Phyllis, we really appreciate your positive review! Thank you again for letting our team know how we did! We look forward to helping again in the future. Take care!

March 20, 2022

The reception lady is very nice and knowledgeable, the inspections are detailed, explained well, and very good communications of the issues; oil chang with discount! The office is spacious and clean....Gr More

by Mike
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Reception, and technicians, and account staff
Mar 23, 2022 -

Lute Riley Honda responded

Mike, thank you for your kind words and this wonderful review! We do hope we can be of assistance in the future. Take care!

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