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Luther Bloomington Acura Subaru
Minneapolis, MN
5,491 Reviews
Here at Luther Bloomington Acura Subaru our goal is to make your car-buying and car-driving experience hassle-free. We are proud to serve Minnesota from our home in Bloomington.
Our location at 7801 S. Lyndale Avenue, Bloomington, MN and makes us the best place for residents of the Twin Cities area to shop for and service Subaru and Acura vehicles
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 8:30 AM - 8:00 PM
Tuesday 8:30 AM - 8:00 PM
Wednesday 8:30 AM - 8:00 PM
Thursday 8:30 AM - 8:00 PM
Friday 8:30 AM - 6:00 PM
Saturday 8:30 AM - 5:00 PM
Sunday Closed
Service
Monday 6:30 AM - 6:00 PM
Tuesday 6:30 AM - 6:00 PM
Wednesday 6:30 AM - 6:00 PM
Thursday 6:30 AM - 6:00 PM
Friday 6:30 AM - 6:00 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
Parts
Monday 8:00 AM - 8:00 PM
Tuesday 8:00 AM - 8:00 PM
Wednesday 8:00 AM - 8:00 PM
Thursday 8:00 AM - 8:00 PM
Friday 8:30 AM - 6:00 PM
Saturday 8:30 AM - 5:00 PM
Sunday Closed
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Showing 5,491 reviews
April 01, 2021
I have purchased more the 25 cars for me and my family members over the years. This is the best experience of them all. The professionalism, courtesy and knowledge was exceptional. members over the years. This is the best experience of them all. The professionalism, courtesy and knowledge was exceptional. More
by AJAAFAR
Verified Customer
April 01, 2021
Great professional Service. Was able to have some major work done to my vehicle in an amazingly short period of time. I will continue to go here in the future. Love the new building. work done to my vehicle in an amazingly short period of time. I will continue to go here in the future. Love the new building. More
by Matthew N.
Employees Worked With
April 01, 2021
Good: The service advisor was pleasant and helpful. The work was completed faster than expected. Less Good: The maintenance reminder wasn't reset and the free car wash left some surfaces on the outside sti work was completed faster than expected. Less Good: The maintenance reminder wasn't reset and the free car wash left some surfaces on the outside still dirty (back liftgate step area).. More
by patrick_sul
Employees Worked With
SkyLynn Dunkley
April 01, 2021
I've always received great service here! Very professional and was treated with respect. It was a pleasure working with Aaron. He was very upbeat. Eric arranged a loaner car for me and it was gre professional and was treated with respect. It was a pleasure working with Aaron. He was very upbeat. Eric arranged a loaner car for me and it was great talking to him. More
by SWB
Employees Worked With
Aaron and Eric, Aaron Keehn
March 31, 2021
Nhu Le and team were absolutely wonderful! I'd been putting off service on my Crosstrek because of the pandemic, but they made this experience very smooth and stress-free. putting off service on my Crosstrek because of the pandemic, but they made this experience very smooth and stress-free. More
by INFO84
Employees Worked With
Nhu Le
March 31, 2021
I brought my Subaru Outback in for an oil change and tire rotation. The wait for the express service was 90 minutes. The wait was longer than I expected however My service technician, Michael Dao was fantas rotation. The wait for the express service was 90 minutes. The wait was longer than I expected however My service technician, Michael Dao was fantastic and made all the difference. He was friendly and professional. He went over everything in detail that needed further attention on my vehicle to help me understand and weigh my options for future service follow up. Thanks for the great customer service. More
by Rose W
Employees Worked With
March 30, 2021
Great service went beyond to make the experience great!! The sales person stayed connected through out the process. Finance department did great job with finding a solution. The sales person stayed connected through out the process. Finance department did great job with finding a solution. More
by nancytorres2009
March 30, 2021
Always have a good experience whenever I bring my Acura into Luther Bloomington for service. The service department staff are always quick to great you and get all information entered into you autos recor into Luther Bloomington for service. The service department staff are always quick to great you and get all information entered into you autos records. Service is prompt and everyone at dealership have a friendly and welcoming attitude. More
by daingersoll
Employees Worked With
SkyLynn Dunkley
March 29, 2021
I brought my Subaru Forester in for an oil change. I was using the Express Service option rather than making an appointment. I arrived late morning and the wait time for service at that point was about 1 ho using the Express Service option rather than making an appointment. I arrived late morning and the wait time for service at that point was about 1 hour to 1 hour 15 minutes. I would like to make a suggestion that you consider adding a feature to your website that shows the current wait time for service if a customer wants to use the Express Service option. I know some local medical urgent cares have this type of feature. It would be helpful to know before going to the dealership for service how long the wait might be. The only issue I encountered was at the end of my appointment when it was time to do the paperwork for payment. This really affected the person who was trying to pay her bill ahead of me. That customer and I were both waiting to check out. Michael Dau had paperwork for both of us in his hands. The other customer was first in line so Michael put what he thought were her charges on her credit card. When Michael handed her back her card and what he thought was her invoice, she took another look at the invoice after the charges were put on her credit card, she said the name of the invoice on the bill was not hers and that she was not there for just an oil change. It turns out my charges for my oil change were charged to her credit card. Fortunately, when the card and invoice were returned to her after it was run through the credit card machine she caught the mistake. The service agent, Michael, credited her card for what were my charges and billed her correctly after that. He apologized many times to both of us. I think/hope this was just a simple mistake one-time mistake, but it might be an opportunity to talk to all of your service agents to always double check by confirming who they are speaking with and that the name they are given matches the name on the invoice/service request they have in their hands. More
by Lulu50
Employees Worked With
March 28, 2021
Robert was so helpful and friendly. He listened to what I was looking for, and helped me track it down. I would definitely recommend ! Thank you Robert! was looking for, and helped me track it down. I would definitely recommend ! Thank you Robert! More
by sumbergs1
Employees Worked With
