Luther Bloomington Acura Subaru

From the start when I made the appointment to the finish when the repairs were complete and I drove my Subaru home, the customer service met or exceeded my lofty expectations. I was really impressed with e when the repairs were complete and I drove my Subaru home, the customer service met or exceeded my lofty expectations. I was really impressed with every facet of this experience. Including the ease of picking up and dropping off my loaner! This is the first time I have engaged in the repair process at Luther. And it is why I am now hooked and will likely remain a customer for the rest of my car-driving days. (Nobody suggested or made me write any of this review.) More

Alex in service helped me and the entire experience could not have been better! He was professional, kind, patient and a pleasure to work with. This is an employee to keep and reward! Thank you Alex, and tha not have been better! He was professional, kind, patient and a pleasure to work with. This is an employee to keep and reward! Thank you Alex, and thank you Bloomington Acura Subaru, for having such a great employee on your team! More

Great customer service. Timely in and out and very friendly. Clean environment. Provided me with a loaner that was the same car as mine easy to drive. friendly. Clean environment. Provided me with a loaner that was the same car as mine easy to drive. More

If you need a new vehicle, Chris is the guy to go to. I was in the market for a new 2020 vehicle and went to many different dealerships to see what kind of car I liked. Chris gave me a call and I knew work was in the market for a new 2020 vehicle and went to many different dealerships to see what kind of car I liked. Chris gave me a call and I knew working with him was going to be different right away. He is very transparent and clear and is great at building relationships. Some people might just want to find a car, get the best deal and move on with their lives. This was my first car purchase ever and having someone to work with that I could trust from the start was important to me. When I need a new car or if any of my family needs one, I'm directing them to Chris. Nobody compares. More

The sales representative Britta Giller was excellent to work with and we will recommend her to others that are interested in purchasing a Subaru. The business manager that handled our loan paperwork was a work with and we will recommend her to others that are interested in purchasing a Subaru. The business manager that handled our loan paperwork was also very good. Britta spent time with us to review the new car features and get us set-up with our personnel devices. More

I have always received great service at Bloomington Subaru. I bought my 2016 Forster from Bloomington Subaru, and decided to look for a used Subaru for my daughter, who just got her license. Blooming Subaru. I bought my 2016 Forster from Bloomington Subaru, and decided to look for a used Subaru for my daughter, who just got her license. Bloomington Subaru again took care of me, and we purchased a used Toyota. More

Michael Dao is a fabulous service advisor.....he even remembered my name from 6 months ago. I don’t know if that’s good or bad....ha! I was in/out in less than an hour....all requested services completed remembered my name from 6 months ago. I don’t know if that’s good or bad....ha! I was in/out in less than an hour....all requested services completed More

Tremendous! Mitch was fabulous and as I am every time, very pleased with the overall service. Mitch was fantastic and performed additional research to ensure I got the tires I wanted. Well done! very pleased with the overall service. Mitch was fantastic and performed additional research to ensure I got the tires I wanted. Well done! More

The service took a little bit longer than I expected but wasn't too bad. The representatives did a good job of explaining the work needed and the pricing. wasn't too bad. The representatives did a good job of explaining the work needed and the pricing. More

Leo was Friendly. Excellent customer service. Smooth check in. Gives updates on what to expect. Estimated wait time given was accurate. Check out was just as smooth. check in. Gives updates on what to expect. Estimated wait time given was accurate. Check out was just as smooth. More