Luther Bloomington Acura Subaru

Good, prompt service. Helpful personnel. Clean premises. Everyone was wearing a mask which was appreciated. Was able to get in same day with a car issue. Thanks. Everyone was wearing a mask which was appreciated. Was able to get in same day with a car issue. Thanks. More

Excellent customer service, very attentive to our needs, friendly. All questions answered and explanations offered to make clear. This was an easy transaction with no high pressure. friendly. All questions answered and explanations offered to make clear. This was an easy transaction with no high pressure. More

Always superb service. We’re on Subaru number 3, all purchased and serviced at Luther Bloomington Subaru. Why? Because of their excellent service, convenience (Accelerated Service), the service team re purchased and serviced at Luther Bloomington Subaru. Why? Because of their excellent service, convenience (Accelerated Service), the service team remembers me, their policy of never selling you on unnecessary services...and on and More

Robert did a great job as we set up the purchase and trade-in terms remotely. All went as expected. Closed and left in under 90 minutes. trade-in terms remotely. All went as expected. Closed and left in under 90 minutes. More

Service check in was smooth and simple. Was a little disappointed that when I selected the dent repair option, I was thinking it could be done at the time of my appointment. I was informed that the guy disappointed that when I selected the dent repair option, I was thinking it could be done at the time of my appointment. I was informed that the guy that does the dent repairs is not located at the dealer. So I cancelled that portion of my service and will do it at a later time. At the end of the service, the sanitizing of my car was a nice touch. However the person went overboard with the spraying and got lots of the sanitizer on the inside of my windshield on the driver's side. Made the windshield hazy and dirty, annoying to drive with till I got home and could use windex to clean it. More

Great customer service. Friendly associates clearly explain work to be done, cost, and time required. Service area and customer lounge are clean and inviting. A great experience every time explain work to be done, cost, and time required. Service area and customer lounge are clean and inviting. A great experience every time More

Andrew was fantastic during my service appointment. Not pushy at all & really took the time to walk me through options. Overall very easy service call Thank you pushy at all & really took the time to walk me through options. Overall very easy service call Thank you More

Andrew was fantastic during my service appointment. Not pushy at all & really took the time to walk me through options. He also tried to recommend ways to SAVE myself some money by holding off on some thin pushy at all & really took the time to walk me through options. He also tried to recommend ways to SAVE myself some money by holding off on some things I didn't need to do right away for my car. That alone will keep me going to this dealership for service. More

I appreciate the individual attention and the fact that I have a direct number for my assigned service manager. I also like the feature of the express lane as I paid for a service plan when I purchased the have a direct number for my assigned service manager. I also like the feature of the express lane as I paid for a service plan when I purchased the vehicle, so it was very quick and convenient to drop off my car. More

Chris Thom was friendly ,knowledgeable,courteous and responsive.A really good asset to your dealership. The dealership was neat and clean although the lot was a bit crowded with cars so moving around w responsive.A really good asset to your dealership. The dealership was neat and clean although the lot was a bit crowded with cars so moving around was a bit challenging. More