Luther Bloomington Acura Subaru

Outstanding service!! I have always received the best service from Luther Bloomington Subaru. I have had Jake Bies as my service advisor the last few times I've needed to I have always received the best service from Luther Bloomington Subaru. I have had Jake Bies as my service advisor the last few times I've needed to get service done on my Outback and he has been terrific! I'm also very impressed how Subaru has backed their product via their own extended warranties on certain components. I also love how they have provided a free loaner for me when I'm unable to wait or a repair takes more time. More

New 2019 Forester Great and friendly service from start to finish. Ross was friendly, knowledgeable, and willing to do all the small things to make the car buying expe Great and friendly service from start to finish. Ross was friendly, knowledgeable, and willing to do all the small things to make the car buying experience A+! More

Incompetence service department Appt made a week in advance of service date, after waiting 2 hour for service, Tyler N informed me. My car was ready earlier than expected. Reason, n Appt made a week in advance of service date, after waiting 2 hour for service, Tyler N informed me. My car was ready earlier than expected. Reason, no parts for the 2 safety recalls and they couldn't replace wiper blades, again no parts. Parts will be available in a couple of days. So why weren't these parts ordered in advance of the service appointment. Tyler wanted to provide a loaner and keep the car, you guessed it, no loaners were available. So I'm leaving the dealership after hours of my day are wasted, in a vehicle that has 2 safety recall, one recall that indicated the vehicle should not be operated until repairs are complete. More

Oil change and tire rotation The check in person was friendly however the service person forgot to reset my oil change percentage and my passenger seat had been reclined and my ti The check in person was friendly however the service person forgot to reset my oil change percentage and my passenger seat had been reclined and my tire pressure gauge was left in my seat from my glovebox?! Not sure why that was even messed with. More

New car When I called service at the dealership about my concern they could have easily told me to wait to make sure it happened consistently. Instead they t When I called service at the dealership about my concern they could have easily told me to wait to make sure it happened consistently. Instead they told me to,bring it in, gave me a great loaner and spent the rest of the day and next to ensure there were no problems. Never did I feel my concern was being marginalized . More

Friendly efficient service The express service line for routine maintenance let’s you get your car maintained without a prior appointment. I like taking my dog. Snacks are avai The express service line for routine maintenance let’s you get your car maintained without a prior appointment. I like taking my dog. Snacks are available and wifi. Everyone is friendly. More

Customer Service winner I had a recall for my 2003 Acura TL that I had delayed. I finally made an appointment to get it in. I was thrilled with the service I received at "Lut I had a recall for my 2003 Acura TL that I had delayed. I finally made an appointment to get it in. I was thrilled with the service I received at "Luther Bloomington Acura Suburu. Tyler was the person I dealt with initially and he was great. They took care of my recall issue, they delivered my vehicle when they said they would and I got a beautiful loaner from Erick to use in the mean time. I would recommend this dealership, from a service standpoint, in a heartbeat. More

6000 mile check up Luther Bloomington Acura Subaru service center is very easy to work with. The employees are quick, pleasant and professional! There is coffee and snac Luther Bloomington Acura Subaru service center is very easy to work with. The employees are quick, pleasant and professional! There is coffee and snacks and a clean, comfortable area to wait while your car is being serviced. Thank You! More

Drop off service for front brakes/battery Very fast helpful drop off staff and service associate. Get communication about when car complete. Easy online payment system and then just had to gr Very fast helpful drop off staff and service associate. Get communication about when car complete. Easy online payment system and then just had to grab keys. More

Oil change & tire rotation Excellent work, had to wait two hours for the work to complete since we dropped in at a busy time. Apprrciated the complementary car wash. We really l Excellent work, had to wait two hours for the work to complete since we dropped in at a busy time. Apprrciated the complementary car wash. We really like this dealer and service. More