Luther Bloomington Acura Subaru

Fantastic I brought my car in for an oil change. It was done quickly. I waited in the customer lounge. It was very comfortable and clean. I brought my car in for an oil change. It was done quickly. I waited in the customer lounge. It was very comfortable and clean. More

Always a nice experience. Pleasant team to work with at service department and reception:checkout area. Informed me of all work to be completed, cost, and it was done on time. Pleasant team to work with at service department and reception:checkout area. Informed me of all work to be completed, cost, and it was done on time. Nice environment and clean, stocked waiting area. Nice place to do business with. More

Very happy driver I love this service center! I have been coming here for year and am never disappointed. The service people are always friendly and helpful, the mechan I love this service center! I have been coming here for year and am never disappointed. The service people are always friendly and helpful, the mechanics are very quick and efficient, and the waiting area is very comfortable! Google maps gets a little confused on the most direct way to get there (it is right passed the Goodwill, not behind it.) But it is worth the extra drive! More

My headlight was burnt out Everyone was great! Fast, friendly service. I was able to get in right away and my issue was handled very quickly. I would definitely recommend Everyone was great! Fast, friendly service. I was able to get in right away and my issue was handled very quickly. I would definitely recommend More

Professional, Honest Service I brought in my MDX for multiple service codes. I approved having the cabin and air filters changed out. They called me and said that the filters were I brought in my MDX for multiple service codes. I approved having the cabin and air filters changed out. They called me and said that the filters were clean and did not need changing. That saved me over $100. I appreciated their honesty. More

Always a great experience! Every one is very friendly and efficient. Every thing is explained as well as cost, no pressure to do the work if you are not ready. Every one is very friendly and efficient. Every thing is explained as well as cost, no pressure to do the work if you are not ready. More

Oversold Service “needs” Low tire pressure led to recommended shaved new tire replacement, cabin & Air filter replacement, new battery, 2 lights out. “Real problem: tire seal, Low tire pressure led to recommended shaved new tire replacement, cabin & Air filter replacement, new battery, 2 lights out. “Real problem: tire seal, not “nail” More

They turned around I had a transmission issue with my car, towed it to dealership Sunday night and called Dealership first thing on Monday when they opened up at 7:00 am I had a transmission issue with my car, towed it to dealership Sunday night and called Dealership first thing on Monday when they opened up at 7:00 am (scheduling department -service advisors didn't pick up at 6:30 pm when called). The scheduler was not customer friendly (being nice) but scheduled me for a Thursday appointment with no car for 4 days. He even went to the extent stating if you want, talk to the manager and he will say the same thing when I asked "do you schedule so full with no room for unscheduled service calls either". The service manager never called me but rather I saw the email stating my appointment was booked for Thursday. Service advisor did call finally on Monday noon and indicated he will try to get it in if there is an opening before. They finally looked at the car on Wednesday and confirmed it was a false transmission fail issue. I would say Service Advisor at least was empathetic with the situation. The good thing about this is they did not charge me for the initial diagnostics. The only thing I would say is, if they could have done this on first thing Monday, I wouldn't have had to wait and spend on Lyft and Uber for my travel. But over all I would still say it is a good experience. I have been with facility for over 12 years now - buying car and servicing all at this place. More

Good service Really like the loaner car program when bringing my Acura for service here. I pulled my car into the garage for service and was off to work in less th Really like the loaner car program when bringing my Acura for service here. I pulled my car into the garage for service and was off to work in less than 10 minutes. They sent me a text when they were ready to discuss the service so I could call them when it was convenient for me. They even sent me a text with the bill so I could see all the details. I only wish they would have washed my car! More

always good service Came in for accelerated service. Inspection indicated I needed a replacement for the cabin air filter (it was extremely dirty and lots for stuff in it Came in for accelerated service. Inspection indicated I needed a replacement for the cabin air filter (it was extremely dirty and lots for stuff in it) and a new battery (which I was expecting). Service was very timely. Always get polite, knowledgeable, friendly service from this dealer. More